Nearby Attractions
Just a short drive from Queenstown with easy access to Arrowtown and the Shotover River area, plus on-site bowling for family-friendly fun.
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Queenstown, NZ
Swiss-Belresort Coronet Peak
161 Arthur's Point Road
3 stars · Guest score 7.6/10
About this hotel
Convenient Location and Amenities Located just a short drive from Queenstown, Swiss-Belresort Coronet Peak offers a range of facilities including a restaurant, bars, and a bowling alley. Guests can stay connected with free WiFi and take advantage of free parking and ski storage. Comfortable Rooms and Entertainment Each room features a private bathroom, satellite TV, and a refrigerator for convenience. For entertainment, guests can enjoy billiard tables, air hockey, and Foosball on-site. Outdoor Adventures and Relaxation Surrounded by nature, the resort is close to the Shotover River Jet area and outdoor activities. With hiking and biking trails nearby, guests can unwind in the mountains or try their hand at bowling at the hotel's alley. Book your stay at Swiss-Belresort Coronet Peak for a perfect blend of comfort and adventure.
Highlights
Service & Comfort
Friendly, helpful staff with after-hours support and well-maintained guest rooms for a comfortable stay.
Distinctive Amenities & Dining
On-site restaurant and bowling alley deliver a unique mix of dining and entertainment, complemented by free WiFi and ski storage.
Facilities
- Parking
- Private parking
- Accessible parking
All 44 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Restaurant
- Room service
- Heating
- Family rooms
- Pets allowed
- Laundry
- Luggage storage
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Skiing
- Ski storage
- Bowling
- Billiards
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Special diet menus - on request
- Kid meals
- Snack bar
- Wine/champagne
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- Delivered food - securely covered
Check-in & checkout
- Check-in
- 02:00 PM – 11:00 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.8
Mixed comments: several guests said rooms were clean and housekeeping was good, but there are notable cleanliness issues reported (black curly hair in bed, nose pickings in sheets, mould in bath, tired carpet) indicating inconsistent standards.
- Service8.3
Mixed-to-positive: multiple reviewers praised friendly and helpful staff (including after-hours help), though there were service failures (no staff in restaurant at times, courier mishandling, language/communication issues at reception). Overall staff responsiveness is a relative strength despite some lapses.
- Location9.0
Strong positive: repeatedly noted as conveniently close to Queenstown/Arrowtown, opposite the onsen and good for skiers; some find it a little far from town if not skiing, but location is a clear selling point.
- Room Quality5.5
Below average: multiple functional problems reported (very low shower pressure, heater breaking and being inadequate/noisy, leaking toilet, slipping showers, mould in bath, dated/tired rooms, limited/poor TV). Bed comfort had some positive notes but overall room condition needs refurbishment.
- Amenities8.5
Generally positive: family-friendly amenities (bowling alley was repeatedly praised, on-site parking available, dog friendly, free bowling offered in some cases). Some amenity shortfalls noted (no kitchenette in family rooms, paid parking).
- Value for Money7.5
Mixed: guests appreciated perks like comfy beds, free bowling and convenient location, but many felt the property is dated and that breakfast/TV/room issues reduced perceived value.
- Food and Beverage6.0
Below average: several complaints about breakfast quality (below average buffet, cold breakfast served in a chilly bowling hall, complaints about re-served food), indicating food & beverage is a weak area.
- Overall Experience9.2
Overall impressions are positive despite issues: many guests said they would stay again, enjoyed the snow/onsen proximity and bowling, and found staff helpful. The positive experiences and amenities tend to outweigh the service/room shortcomings for many visitors.