Prime Location
Situated near Manquehue Metro Station, Parque Arauco Mall, and the Luxury District, offering easy access to Santiago's top attractions.
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Santiago, CL
Mandarin Oriental, Santiago
Kennedy Avenue #4601
5 stars · Guest score 9.2/10
About this hotel
Luxurious Accommodations Experience elegance and modern design in our rooms at Mandarin Oriental, Santiago. Enjoy LED TVs, spacious seating areas, and marble bathrooms with local spa amenities. Take in stunning views of Santiago, the Andes Mountains, or our beautiful gardens. Culinary Delights Indulge in a culinary journey at our exclusive Matsuri Restaurant offering Nikkei cuisine or savor a taste of Italy at Senso Restaurant. Don't miss our Sunday family lunch buffet for a delightful dining experience. Prime Location Conveniently located near Manquehue Metro Station, Parque Arauco Shopping Mall, and the Luxury District, our hotel is the perfect base for exploring Santiago. With a lagoon-style pool and free parking, your stay with us is sure to be unforgettable. Book your stay at Mandarin Oriental, Santiago for a truly luxurious experience.
Highlights
Exceptional Service
Enjoy luxurious accommodations with spacious seating, modern design, and local spa amenities in marble bathrooms for ultimate guest comfort.
Distinctive Amenities
Relax by the lagoon-style pool, indulge in Nikkei cuisine at Matsuri, or savor Italian dishes at Senso for a memorable stay.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Outdoor pool - seasonal
- Pet bowls
- Pet basket
All 92 facilities
- WiFi available
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Massage services
- Packed lunches
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Allergy-free room
- Kid meals
- Snack bar
- Electric vehicle charging station
- Kid-friendly buffet
- Paid WiFi
- Outdoor furniture
- Wine/champagne
- Coffee Shop on site
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
What's nearby
- Cerro San Cristóbal (Parque Metropolitano)4.0 km
- Parque Bicentenario0.9 km
- Parque Arauco (shopping mall)1.5 km
- Costanera Center / Gran Torre Santiago3.0 km
- Palacio de La Moneda (La Moneda Palace)6.3 km
- Plaza de Armas (historic central square)6.8 km
- Museo Nacional de Bellas Artes6.8 km
- Arturo Merino Benítez International Airport (SCL)17 km
- Escuela Militar (Metro - Line 1)0.6 km
- Bellavista / Patio Bellavista (arts & nightlife district)4.2 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.9
The cleanliness was only considered 'ok' for the hotel standards.
- Service9.7
Overall service quality varied; some staff were found polite, but reception service was slow.
- Location10.0
Several reviews praised the hotel's location as excellent and convenient.
- Room Quality9.9
Rooms were described as comfortable and roomy, but some furniture needed upkeep.
- Amenities8.9
Good amenities overall, but the pool and gym facilities received negative remarks.
- Value for Money7.9
Some perceived the pricing as excessive relative to quality, especially for food and drink.
- Food and Beverage8.4
Breakfast was highly rated, but overall dining options were criticized for poor value.
- Overall Experience9.9
Many guests enjoyed their stay, but a few had significant complaints, impacting the overall sentiment.
Guest reviews
Everything is good!!!
Everything is good!!!
Nothing!!!
The location
The location
The staff Very poorly trained, with very low professional level and lack of knowledge of the trade
The staff's treatment is excellent
The staff's treatment is excellent
nothing
The breakfast is great
The breakfast is great