Las Vegas, US

Palms Place Hotel and Spa

4381 W Flamingo Rd

4 stars · Guest score 7.9/10

About this hotel

Luxurious Guest Rooms The modern guest rooms at the Las Vegas Palms Place Hotel and Spa offer a luxurious retreat with floor-to-ceiling windows, a kitchenette, and an all-marble bathroom. Guests can enjoy entertainment on a 42-inch plasma flat-screen TV and stay connected with Wi-Fi access. Relaxing Spa Facilities Once our spa reopens, guests can indulge in ultimate relaxation at the co-ed hammam or the Turkish bath. Pamper yourself with rejuvenating treatments and unwind in a serene atmosphere. Stunning Pool Area Located on the 6th floor, our seasonal 50,000-square-foot pool is a beautiful oasis featuring waterfalls and stone gardens. Whether you want to swim, sunbathe, or simply unwind, our pool area offers a perfect escape. Experience luxury and relaxation at Palms Place Hotel and Spa. Book your stay now for an unforgettable Las Vegas getaway.

Highlights

Well Placed

Set in Las Vegas, within easy reach of the area’s main sights and transport links.

Comfortable Stay

A comfortable, straightforward stay with the everyday essentials taken care of.

Everyday Essentials

Practical amenities and helpful service for short trips and longer visits alike.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Parking garage
All 60 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Lift / Elevator
  • Safety deposit box
  • Bar
  • Golf course
  • Facilities for disabled guests
  • Hot tub/Jacuzzi
  • Car hire
  • Dry cleaning
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Minimarket on site
  • Concierge service
  • Grocery deliveries
  • Allergy-free room
  • ATM/cash machine on site
  • Outdoor furniture
  • Wine/champagne
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Property cleaned by professional cleaning companies
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Broadcast Live sport events

Check-in & checkout

Check-in
04:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness5.5

    Multiple reviews mention dirty washcloth in tub, stained fitted sheet, unclean restrooms and bathtub areas, guests cleaning themselves — overall clearly below average cleanliness.

  • Service8.1

    Mixed but overall decent: several mentions of helpful and friendly staff and valet service, but multiple strong complaints about rude front-desk agents and poor handling of balcony/booking issues.

  • Location9.7

    Consistently praised: convenient location, easy access, free valet and good views; proximity to the strip noted as a positive.

  • Room Quality8.6

    Many guests loved sleek, spacious rooms with kitchenettes and good views; however repeated issues with balconies being inaccessible and at least one downgrade reduce the score slightly.

  • Amenities8.3

    Wide range of amenities (pool, hot tub, gym, nightclub, casino, movie theater) appreciated, though frequent complaints about pool hours, closures, cleanliness and lifeguards lower the rating.

  • Value for Money6.3

    Perceived as weak due to multiple reports of bait-and-switch (paid for balcony access or specific room type but not provided) and room downgrades — guests felt they did not get what they paid for.

  • Food and Beverage8.6

    Generally positive mentions of food; while not extensively discussed, the single explicit positive and no major complaints justify a slightly above-target score.

  • Overall Experience8.1

    Mixed overall: several guests report great stays and amenities, but a notable subset experienced major service failures (balcony access, rude staff), leading to an overall slightly-above-target score when balancing positives and negatives.