Montego Bay, JM

Riu Montego Bay - Adults Only - All Inclusive

Mahoe Bay, Ironshore

5 stars · Guest score 8.3/10

About this hotel

Luxurious Accommodation Indulge in the lavish 5-star rooms and suites offering stunning views and modern amenities. Exciting Entertainment Enjoy the vibrant nightlife at the on-site nightclub and other entertainment options. Convenient Location Explore the popular snorkeling spots nearby and easily access the airport with our car hire service. Book now to experience the ultimate adults-only, all-inclusive getaway at Riu Montego Bay in Montego Bay!

Highlights

Nearby attractions & vibe

Explore Montego Bay’s lively setting with easy access to snorkeling spots and a convenient location near the airport, all from the adults-only RIU resort.

Service & comfort

Guests praise friendly, helpful staff and smooth check-in/out, contributing to a welcoming stay and comfortable rooms.

Amenities & dining

Savor diverse dining options and on-site nightlife within the all-inclusive experience, from multiple restaurants to entertaining venues.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Pool bar
All 78 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Bar
  • Tour desk
  • Horse riding
  • Golf course
  • Ironing service
  • Car hire
  • Diving
  • Massage services
  • Windsurfing
  • Snorkelling
  • Spa/wellness center
  • Barber/beauty shop
  • Currency exchange
  • Billiards
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Beachfront
  • Concierge service
  • Snack bar
  • Water park
  • ATM/cash machine on site
  • Water sport facilities on site
  • Evening entertainment
  • Public Bath
  • Nightclub/DJ
  • Entertainment staff
  • Water slide
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Coffee Shop on site
  • Fruits
  • Beauty Services
  • Fitness classes
  • Hair Salon Services
  • Beach
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • CCTV in common areas
  • Access to health care professionals
  • 24-hour security
  • Security alarm
  • Key card access
  • Mobile app for room service
  • Live music/performance
  • Broadcast Live sport events
  • Aerobics

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
12:00 PM

House rules

Parking

Free private parking is possible on site (reservation is not needed).

FREE

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children are not allowed. You haven't added any cots. You haven't added any extra beds.

Pets

Pets are not allowed.

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.4

    Mixed reports: several guests praised cleaned rooms and overall cleanliness, but multiple complaints about sour/mop water smell in lobby, dust on headboards/baseboards and roaches in the dining hall lowered sentiment.

  • Service9.4

    Strong positive mentions of friendly, helpful staff and good interaction with guests (smooth check-in/out in some cases); negatives were slow check-in at times and maintenance not resolving some issues, but overall staff service was frequently highlighted positively.

  • Location9.4

    Frequently praised: beach access and convenient location (including proximity to airport) and good resort setting; a few noted villas were a long walk for some guests, but location sentiment is broadly positive.

  • Room Quality6.8

    Several specific room problems: broken bed/two beds pushed together, non-working safe, intermittent running toilet, non-working TV, outdated furniture and dust—overall room quality sentiment is notably negative.

  • Amenities7.8

    Good variety of restaurants, many bars and entertainment praised, but negatives include no room service in many units, limited transport to distant rooms, pool/beach access restricted after 6 pm, and shows/music not matching all guest preferences.

  • Value for Money7.6

    Mixed: some guests felt satisfied and would recommend, others expected more for the price (complaints about repetitive food, watered-down drinks and extra charges like paid laundry) leading to below-target value sentiment.

  • Food and Beverage9.0

    Many positives: good breakfast, large buffet, varied restaurant options and generally excellent food; negatives include watered-down drinks, reservations required at some venues and a reported hygiene issue (roaches) affecting perception.

  • Overall Experience9.0

    Overall stays described as enjoyable with multiple guests saying they'd return or recommending the resort, celebrating anniversaries, and praising staff/food; operational and room issues tempered some stays but overall experience sentiment skews positive.

Guest reviews

April · 10/10

I loved the beach access. I also liked maintenance and clean up, they cleaned up the rooms. I also liked the food and the staff.

I loved the beach access. I also liked maintenance and clean up, they cleaned up the rooms. I also liked the food and the staff.

The drinks weren’t atrong and really sugary. The floors in the lobby smelled like sour water and I saw it was because they weren’t changing the mop water.

Teouna · 8/10

The staff interaction with guests

The staff interaction with guests

That you had to pay for laundry service and wait 48hrs to get it back

Kimberly · 10/10

El hotel era cómodo, limpio, los restaurantes tenían mucha variedad de comida, habían muchos bares

El hotel era cómodo, limpio, los restaurantes tenían mucha variedad de comida, habían muchos bares

A las 6 pm ya no te dejaban estar en la piscina ni en la playa, uno está de vacaciones y lo que menos quiere es dejar de disfrutar temprano ojalá mejoren eso, los shows dejaban mucho que desear siento que les falta dirigirlos a otro tipo de público ya que todo era muy americano, la música de la discoteca era siempre para americanos y ojalá fuera más variada teniendo en cuenta que también cuentan con público latino. El check in fue muy lento y dado que nadie en recepción entiende español se hizo más largo.

JenniferZ23 · 7/10

It was very clean the suite was nice

It was very clean the suite was nice

Tv didn’t work one elevator no room service and villa was far for me walking while pregnant also you didn’t have access to the other properties on the resort unless you paid to come over

Monique · 5/10
MAKELIA · 6/10

The staff was great. They were very helpful and friendly.

The staff was great. They were very helpful and friendly.

I didn't like the fact that there was no room service. There also was no transport to rooms that were not close to the lobby. I didn't like that at most of the restaurants reservations had to be made.

Antonia · 6/10

Conveniently located near the airport, smooth check-in and check-out, delicious food options, great entertainment! Everything was wonderful! I would definitely recommend!

Conveniently located near the airport, smooth check-in and check-out, delicious food options, great entertainment! Everything was wonderful! I would definitely recommend!

Drinks were a little watered down but that's expected at an all inclusive resort.

Stacy · 10/10