Nearby Attractions & Vibe
Explore Duval Street and the Southernmost Point just a short distance away, placing you in the heart of Key West’s lively atmosphere.
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Key West, US
The Palms Hotel
820 White St
3 stars · Guest score 8.4/10
About this hotel
Luxurious Key West Hotel with Heated Pool and Free Breakfast Heated Swimming Pool and Continental Breakfast : Enjoy a refreshing swim in our heated pool and start your day right with a delicious continental breakfast served poolside. Comfortable Rooms with Amenities : Relax in rooms equipped with flat-screen TVs, cable channels, ceiling fans, and telephones. Some rooms even feature a seating area and kitchenette for added convenience. Convenient Amenities and Nearby Attractions : Take advantage of our picnic area, barbecue facilities, and bicycle rentals. Explore the nearby Duval Street and the Southernmost Point, both just a short distance away. Book your stay at The Palms Hotel now for a relaxing and enjoyable Key West experience.
Highlights
Service & Comfort
Friendly staff and clean, well-maintained rooms help you relax or work with ease during your stay.
Amenities & Dining
Heated pool, continental breakfast by the pool, and convenient in-room essentials add everyday comfort to your Key West getaway.
Facilities
- Swimming pool
- Outdoor pool
- Heated pool
- Pool bar
All 49 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Room service
- Family rooms
- Garden
- Pets allowed
- BBQ facilities
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Concierge service
- Vending machine - drinks
- Vending machine - snacks
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Wine/champagne
- Sun umbrellas
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Key access
- CCTV outside property
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM – 09:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.2
Mentioned in several reviews as clean and well maintained.
- Service9.2
Friendly staff mentioned frequently in reviews.
- Location9.2
Consistently praised for being central and accessible.
- Room Quality7.7
Some reviews described rooms as small or lacking certain amenities.
- Amenities8.7
Decent amenities mentioned, including the pool, but improvement needed in breakfast quality.
- Value for Money7.7
Cited as expensive for the experience offered; some reviews pointed out inadequate value.
- Food and Beverage7.7
Breakfast quality received mixed reviews; more variety needed.
- Overall Experience8.7
General sentiment was positive with many guests expressing a desire to return.