Beachfront Location
Enjoy direct access to a private beach area, perfect for relaxing and soaking up the sun in Punta Cana.
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Punta Cana, DO
Zel Punta Cana - All Suites - All Inclusive
Playa Bavaro
Independent hotel · Guest score 8.8/10
About this hotel
Luxurious Accommodations The Garden Suites by Meliá - All inclusive in Punta Cana offers stylish suites with private terraces, 2-person Jacuzzis®, and fully stocked minibars. The family suites provide extra comfort with sofa beds, ensuring a relaxing stay for all guests. Diverse Dining Options and Activities With 11 restaurants on-site, guests can indulge in a variety of culinary delights. Additionally, the resort provides numerous activities for both adults and children, including a kids’ club, yoga, pilates, and more. The outdoor pool with waterslides and the on-site casino offer entertainment for everyone. Exclusive Beach Access and Spa Services Enjoy direct access to a private beach area for ultimate relaxation. Unwind at the extensive spa, available for an extra cost, and pamper yourself with rejuvenating treatments. Garden Suites by Meliá - All inclusive ensures a memorable and luxurious getaway for all guests. Book your stay now at Garden Suites by Meliá - All inclusive for an unforgettable experience in Punta Cana!
Highlights
Luxurious Comforts
Stylish suites with private terraces, Jacuzzis®, and fully stocked minibars ensure a relaxing and indulgent stay.
Diverse Dining & Activities
Savor 11 restaurants and participate in activities like waterslides, yoga, and a kids’ club for entertainment and variety.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
All 61 facilities
- Fitness facilities
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Garden
- Pets allowed
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Facilities for disabled guests
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Breakfast in the room
- Massage services
- Spa/wellness center
- Barber/beauty shop
- Solarium
- Karaoke
- Daily housekeeping
- Shared lounge/TV area
- Special diet menus - on request
- Wheelchair accessible
- Water sport facilities on site
- Evening entertainment
- Public Bath
- Emergency cord in bathroom
- Nightclub/DJ
- Entertainment staff
- Hot spring bath
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Tennis equipment
- Beach
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Invoice provided
- Smoke alarms
- 24-hour security
- Key card access
- Tour/class on local culture
- Live music/performance
- Themed dinner nights
- Broadcast Live sport events
- Aerobics
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.9
The standard of cleanliness was criticized as the rooms were not properly maintained, with instances of unmade beds and lack of attention from cleaning staff.
- Service8.3
Service was noted to be inconsistent, with some staff being attentive while others were described as careless.
- Location9.9
Location was praised for its convenience and beautiful surroundings, making it ideal for activities and relaxation.
- Room Quality9.3
Rooms were described as spacious and well-furnished, contributing positively to the stay.
- Amenities9.4
The range of amenities offered, including multiple pools and activities, was well-received.
- Value for Money8.8
Despite some negative notes, the overall price was considered fair given the offerings, though some services were overpriced.
- Food and Beverage7.4
Food quality received negative feedback, with descriptions of low-quality options and poor service in restaurants.
- Overall Experience9.3
Overall experience varied widely, with many enjoying their stay but others left dissatisfied with key services.
Guest reviews
atmosphere
atmosphere
Front desk staff were rude
Clean, calm and aesthetic
Clean, calm and aesthetic
Rude service except for a few staff members (very few, most were rude)
The accommodation does not have enough variety of meals and the quality of the food is poor. In addition, customer service is not good, and I believe the service can improve significantly.
The accommodation does not have enough variety of meals and the quality of the food is poor. In addition, customer service is not good, and I believe the service can improve significantly.
The room
Very beautiful property and nicely designed. Enough space for all guests and beautiful rooms.
Very beautiful property and nicely designed. Enough space for all guests and beautiful rooms.
It was not always or everywhere as clean as it should, but overall ok.
The hotel structure is great. The service team was attentive and helpful throughout the stay. Very good restaurants, no difficulties in booking (in those that require it), and no queues or long waits.
The hotel structure is great. The service team was attentive and helpful throughout the stay. Very good restaurants, no difficulties in booking (in those that require it), and no queues or long waits.
Decoration
Decoration
Nothing