Nearby Attractions and Vibe
Located in Hoan Kiem, within easy reach of Hanoi’s attractions and dining options for a lively city experience.
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Hanoi, VN
Somerset Grand Hanoi
49 Hai Ba Trung Street
5 stars · Guest score 8.8/10
About this hotel
Luxurious Self-Catering Residences Located in the vibrant Hoan Kiem district, Somerset Grand Hanoi offers spacious self-catering residences with stunning city views. The well-appointed units feature fully-equipped kitchens, living rooms, and laundry facilities, providing guests with a comfortable and convenient stay. Convenient Facilities and Services Guests can take advantage of the outdoor pool, fitness room, sauna, hot tub, and tennis court for relaxation and recreation. The property also offers a business center, child care services, and laundry facilities, ensuring a hassle-free stay for both leisure and business travelers. Dining Excellence Indulge in a culinary journey at Jaspa Restaurant, where you can savor delicious Vietnamese dishes and international cuisine. Whether dining in the restaurant or in the comfort of your room, the dining experience at Somerset Grand Hanoi is sure to delight your taste buds. Book your stay at Somerset Grand Hanoi for a memorable and luxurious experience in the heart of Hanoi.
Highlights
Service and Comfort
Guests praise friendly, professional staff and spacious, well-equipped apartments for a relaxing stay.
Amenities and Dining
Enjoy a range of facilities including pool, fitness, spa-like amenities, plus Jaspa Restaurant for Vietnamese and international dishes.
Facilities
- Parking
- Swimming pool
- Outdoor pool
- Parking garage
- Pool with view
- Pet bowls
- Pet basket
All 75 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Car hire
- Children's playground
- Sauna
- Dry cleaning
- Barber/beauty shop
- Table tennis
- Currency exchange
- Babysitting/child services
- Daily housekeeping
- Designated smoking area
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Kids' outdoor play equipment
- ATM/cash machine on site
- Vending machine - drinks
- Outdoor furniture
- Wine/champagne
- Coffee Shop on site
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.9
Some models experienced issues such as damp odors and mold patches.
- Service9.4
Multiple mentions of friendly and professional staff, particularly Jonny Nam, who provided excellent service.
- Location9.4
Convenient location close to attractions and restaurants, highly praised by guests.
- Room Quality8.9
Spacious and practical family rooms with good amenities.
- Amenities8.4
Good facilities noted, though some areas are older.
- Value for Money8.4
Prices perceived as high for outdated amenities, yet overall stay is appreciated.
- Food and Beverage8.4
Breakfast is noted as tasty but expensive; dining options nearby praised.
- Overall Experience9.4
Guests reported a wonderful and memorable experience, with intention to return.