Central Location
Located near the Old Quarter, just a 5-minute walk to Hoan Kiem Lake, perfect for exploring Hanoi's vibrant streets and attractions.
1 / 96
Hanoi, VN
Splendid Star Grand Hotel and Spa
No. 14 Tho Xuong Lane, Au Trieu str
4 stars · Guest score 9.6/10
About this hotel
Central Location near Old Quarter Splendid Star Grand Hotel and Spa, centrally located in Hanoi near the Old Quarter, offers modern rooms and suites with free Wi-Fi and private bathrooms. Just a 5-minute walk to Hoan Kiem Lake, this hotel is the perfect base for exploring the vibrant city. Comfortable Accommodation with Modern Amenities The air-conditioned rooms and suites feature soundproofed windows, flat-screen cable TV, DVD player, and minibar. Guests can enjoy daily fresh fruits and a private bathroom with complimentary toiletries. The hotel's 24-hour reception ensures convenience for guests throughout their stay. Convenient Services and Facilities Guests can take advantage of airport shuttle, laundry, and dry cleaning services. The hotel also offers currency exchange, a tour desk, and bicycle rentals for exploring the area. With its Vietnamese restaurant on-site, Splendid Star Grand Hotel and Spa provides a complete hospitality experience. Book your stay at Splendid Star Grand Hotel and Spa for a memorable experience in Hanoi.
Highlights
Guest Comfort
Enjoy modern, soundproofed rooms with flat-screen TVs, minibars, and 24-hour reception for a comfortable stay.
Dining & Amenities
On-site Vietnamese restaurant, airport shuttle, bicycle rentals, and other services enhance your hospitality experience.
Facilities
- Swimming pool
- Outdoor pool
- Rooftop pool
All 84 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Cycling
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Dry cleaning
- Breakfast in the room
- Massage services
- Spa/wellness center
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Snack bar
- Lockers
- Kid-friendly buffet
- Public Bath
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Fitness/spa locker rooms
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Breakfast takeaway containers
- Bike tours
- Tour/class on local culture
- Mobile app for room service
- Cooking class
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.4
Generally good reviews on cleanliness, but some mentions of cleanliness issues.
- Service10.0
Staff received high praise for their friendliness and helpfulness.
- Location10.0
Consistently mentioned as fantastic, central for sightseeing.
- Room Quality8.9
Some comments on outdated rooms and size issues.
- Amenities8.9
Lack of certain expected amenities like a gym or pool.
- Value for Money9.9
Good value for the location and service provided.
- Food and Beverage9.9
Breakfast praised for variety and quality.
- Overall Experience10.0
Overall positive experience with many highs noted.