Rome, IT

Hotel Mosaic

Via Cernaia 39b

1 stars · Guest score 6.9/10

About this hotel

Historic Building in Central Rome Hotel Mosaic, nestled behind Rome's iconic Santa Maria Degli Angeli Basilica, offers a unique stay in a historic building just a stone's throw away from Termini Train Station. The rooms boast charming marble floors, air conditioning, and complimentary Wi-Fi, with some featuring private bathrooms. Convenient Location and Services Situated near Piazza della Repubblica and the vibrant shops of Via Nazionale, Hotel Mosaic provides easy access to Rome's bustling city life. Guests can enjoy a hearty breakfast in the dedicated breakfast room and benefit from the round-the-clock availability of the attentive staff, ready to assist with travel arrangements and local insights. Personalized Assistance and Information With a 24-hour reception, guests at Hotel Mosaic can rely on the knowledgeable staff for personalized travel tips and tourist information, ensuring a seamless and memorable stay in the heart of Rome. Ready to experience the charm of Hotel Mosaic? Book your stay now for an unforgettable Roman getaway.

Highlights

Central Rome Location

Nestled behind Santa Maria Degli Angeli Basilica, Hotel Mosaic is close to Piazza della Repubblica and Via Nazionale, immersing you in vibrant city life.

Dedicated Guest Service

Enjoy personalized assistance from knowledgeable staff available 24/7, ensuring a seamless and comfortable stay in the heart of Rome.

Charming Historic Setting

Stay in a historic building with marble floors, air conditioning, and complimentary Wi-Fi, offering a unique and cozy Roman experience.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Family rooms
  • Lift / Elevator
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Fax/photocopying
  • Non-smoking throughout
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Lockers
  • Vending machine - drinks
  • Vending machine - snacks
  • Airport pick up
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • Thermometers for guests provided by property
  • Key card access
  • Bike tours
  • Mobile app for room service

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness3.0

    Multiple reviews report serious cleanliness issues (bed bugs, unpleasant smells, mould in shower, dirty facilities and broken/unclean fixtures).

  • Service9.0

    Several guests praise staff and friendly service and mention helpfulness and free morning coffee; a few reports note poor reception behaviour or access problems, but the dominant sentiment is positive.

  • Location10.0

    Repeatedly and consistently praised for being very close to Roma Termini and well connected to public transport.

  • Room Quality3.8

    Multiple complaints about poor room conditions: inadequate or non-working air conditioning, very hot rooms, small/short beds, broken doors/lockers, noisy environment and some reports of bed bugs.

  • Amenities7.5

    Positive mentions of free coffee and a good hot-drink machine and daily towel changes in some reports; negatives include limited AC, occasional broken lockers and towels sometimes charged for.

  • Value for Money6.4

    Mixed signals: described as reasonably priced by some but several guests report an extra €5 daily charge (cash), towel charges and other unexpected fees that lower perceived value.

  • Food and Beverage8.5

    Free morning coffee and a good hot-beverage machine are commonly praised, though one report mentions milk running out for cappuccinos.

  • Overall Experience7.0

    Overall mixed: some guests report an excellent stay (clean and friendly staff) while others had very negative experiences (cleanliness, bed bugs, AC and safety concerns); the aggregate leans slightly positive due to strong location and several positive service notes.

Guest reviews

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toilet and shower in a different place

Natali · 5/10
Massimo Gilotti · 10/10

It is very quiet

It is very quiet

Ariana · 10/10

Location and staff

Location and staff

The room and bathroom are too small. The beds make a lot of noise. Saw a bed bug

Ugochi Cyrina · 4/10

They are very supportive

They are very supportive

Room was hot and no access to WIFI on the 4th floor

Zakaria · 8/10
Thi Tuyen · 10/10
Dávid · 10/10

I didn’t like the service, it was very bad. No information at all from check-in. Not a good hotel, not clean. I was supposed to say please change my bed. I had a very bad experience. I don’t want to come back to this hotel again.

I didn’t like the service, it was very bad. No information at all from check-in. Not a good hotel, not clean. I was supposed to say please change my bed. I had a very bad experience. I don’t want to come back to this hotel again.

I didn’t like anything. I didn’t have a good experience. He asked me to clean the toilet on Thursday, but it was his job to clean it. When I asked about the towel, he told me to pay two euros. He was not nice.

Condrut · 1/10