Dublin, IE

Phoenix Park Hotel

38-39 Parkgate Street

3 stars · Guest score 8/10

About this hotel

Overlooking Phoenix Park in central Dublin, the family-run Phoenix Park Hotel is a charming retreat just steps away from Heuston Train Station. Refurbished Rooms with Modern Amenities Experience comfort in every corner with flat-screen TVs, spacious showers, and heated towel rails in each room. Enjoy the convenience of telephones and tea/coffee-making facilities during your stay. Delightful Dining and Relaxation Options Start your day with a light breakfast made from fresh local ingredients in the hotel's French café-style restaurant. Unwind in the evening at the cozy bar with a selection of beverages, including the iconic Guinness. Convenient Location for Exploring Dublin With attractions like the Guinness Brewery and Dublin Zoo within walking distance, and easy access to the red Luas line, your Dublin adventures are just a stone's throw away. Book now to experience the perfect blend of comfort and convenience at Phoenix Park Hotel.

Highlights

Prime Dublin Location

Situated near Phoenix Park, Guinness Brewery, and Dublin Zoo, with easy access to public transport for exploring the city.

Comfortable Guest Experience

Refurbished rooms with modern amenities, including flat-screen TVs, spacious showers, and tea/coffee facilities for a relaxing stay.

Dining & Relaxation

Enjoy a light breakfast in the French café-style restaurant and unwind at the cozy bar with a selection of beverages, including Guinness.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • 24-hour front desk
  • Heating
  • Family rooms
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Cycling
  • Bar
  • Fax/photocopying
  • Golf course
  • Facilities for disabled guests
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Minimarket on site
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • Security alarm

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
11:30 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.1

    Reviews frequently mention that the hotel was clean, although some reviews noted it felt dated, which slightly lowers this score.

  • Service8.6

    Staff were consistently described as friendly and helpful across multiple reviews.

  • Location9.1

    The location is praised as excellent, particularly for its proximity to transportation and local attractions.

  • Room Quality7.5

    Overall room quality was good, but issues such as cold rooms and hard-to-regulate showers impacted the score.

  • Amenities7.1

    Some amenities were lacking, such as insufficient facilities and no charging ports, affecting the overall impression.

  • Value for Money8.5

    The hotel provides good value considering location and cleanliness, though some rooms are dated.

  • Food and Beverage7.1

    Limited breakfast options mentioned by guests indicated room for improvement in food offerings.

  • Overall Experience8.1

    Guests generally had a satisfying stay, appreciating comfort and service despite some minor issues.

Guest reviews

Modern facilities, tranquility, and friendly staff

Modern facilities, tranquility, and friendly staff

Cleanliness, there were spiders in the room

Eva · 8/10
Leeza · 7/10
Wendy · 7/10

We dined elsewhere

We dined elsewhere

Weidner · 8/10

Close to the train station and many restaurants and cafes

Close to the train station and many restaurants and cafes

Raymond · 10/10

Close to the train station. Good value for money. It was clean, the towels were soft, and the bed comfortable. Some people might not like the small rooms, but we needed a hotel near the train station at a value for money

Close to the train station. Good value for money. It was clean, the towels were soft, and the bed comfortable. Some people might not like the small rooms, but we needed a hotel near the train station at a value for money

An earlier start time than 0800 would be better for those on an early flight or train

James · 9/10

Breakfast was OK, but we could also have had breakfast at the station. We chose the hotel due to the proximity to the station. Unfortunately, it was extremely hot and we had to open all the windows, and the traffic outside was loud. I didn't realize that this was on a busy junction. Having said that, we enjoyed a nice walk along the river on our first morning and used the nearby Luas from the station. We also walked to the Guinness Brewery but didn't have time to go to Phoenix Park. The price was reasonable compared to nearby hotels, but next time, I would pay more for a more comfortable stay. The hotel seems more like a budget hostel than a hotel

Breakfast was OK, but we could also have had breakfast at the station. We chose the hotel due to the proximity to the station. Unfortunately, it was extremely hot and we had to open all the windows, and the traffic outside was loud. I didn't realize that this was on a busy junction. Having said that, we enjoyed a nice walk along the river on our first morning and used the nearby Luas from the station. We also walked to the Guinness Brewery but didn't have time to go to Phoenix Park. The price was reasonable compared to nearby hotels, but next time, I would pay more for a more comfortable stay. The hotel seems more like a budget hostel than a hotel

See above

Hazel · 5/10

That is very close to the train station

That is very close to the train station

The fact that it didn't have a fridge in the room and instead of a double bed, there were two separate ones. Also, the noise from the streets is terrible. I know it's not the hotel's fault, but in the future, I would recommend changing the doors and windows with something more noise-resistant

Lazar · 6/10