Agra, IN

The Retreat

Taj Nagri, Phase I, Shilpgram Road

4 stars · Guest score 7.9/10

About this hotel

Luxurious Accommodation Near Taj Mahal Modern Amenities The Retreat offers modern air-conditioned rooms with flat-screen TVs, free WiFi, and 24-hour hot and cold water supply in private bathrooms. Guests can enjoy coffee/tea making facilities, a minibar, and complimentary bottled water for their convenience. Dining Experience Indulge in a variety of cuisines at the on-site multi-cuisine restaurant, serving Chinese, European, and local Indian dishes. With 24-hour room service available, guests can dine in the comfort of their rooms at any time. Convenient Facilities Benefit from complimentary pick-up/drop-off services, a business centre, tour desk for travel arrangements, and round-the-clock front desk assistance. Additionally, enjoy free on-site parking, laundry services, and doctor-on-call facilities for a hassle-free stay. Book your stay at The Retreat for a memorable experience near the iconic Taj Mahal.

Highlights

Nearby Attractions

Located near the Taj Mahal, The Retreat offers easy access to Agra’s iconic sights and vibrant local neighborhoods.

Guest Comfort

Enjoy modern amenities, 24-hour front desk service, and complimentary services for a seamless and relaxing stay.

Dining & Amenities

Savor diverse cuisines at the on-site restaurant with 24-hour room service, along with free WiFi and on-site parking.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Street parking
  • Pool bar
  • Fence around pool
All 105 facilities
  • WiFi available
  • Free WiFi
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Packed lunches
  • Spa/wellness center
  • Barber/beauty shop
  • Currency exchange
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Minimarket on site
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Allergy-free room
  • Kid meals
  • Snack bar
  • ATM/cash machine on site
  • Lockers
  • Toilet with grab rails
  • Kid-friendly buffet
  • Adult only
  • Lower bathroom sink
  • Higher level toilet
  • Emergency cord in bathroom
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Coffee Shop on site
  • Fruits
  • Shallow end
  • Spa/wellness center services
  • Beauty Services
  • Manicure
  • Pedicure
  • Hair Salon Services
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access
  • Tour/class on local culture
  • Mobile app for room service
  • Live music/performance
  • Happy hour
  • Cooking class
  • Aerobics

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.8

    Multiple reviews mention clean, well-maintained and modern rooms (e.g., 'rooms were clean, comfortable', 'חדרים נקיים ומודרניים').

  • Service9.1

    Overall exceptional and attentive staff repeatedly praised (named staff praised: Mr. Sabir Khan, Mr. Amardeep, Ms. Sanjana), but one review flagged below-average staff service at breakfast — strong positive with isolated issues.

  • Location9.0

    Location is a clear advantage (within walking distance of the Taj Mahal) and cited positively in reviews.

  • Room Quality8.6

    Rooms described as comfortable, clean and well maintained; generally modern and pleasant.

  • Amenities6.8

    Pool and general facilities receive positive mentions ('very good pool'), but mixed comments about the restaurant and public-area disturbance lower the overall amenities score.

  • Value for Money7.9

    Standard quality for this hotel tier (not explicitly discussed in reviews).

  • Food and Beverage6.0

    Mixed to negative feedback on breakfast: described as average, often poorly stocked with slow refills and slow staff response; restaurant described variably as 'regular'.

  • Overall Experience7.0

    Generally pleasant stays and excellent hospitality reported, tempered by noise from wedding groups/nearby parties and occasional service slowdowns.

Guest reviews

Simran · 10/10

Excellent service

Excellent service

Excellent service

Dharmesh · 10/10
Daniel · 10/10
Haider · 10/10

Easy access, external appearance of the facility, spaciousness, large comfortable bed. Quite a wide breakfast selection.

Easy access, external appearance of the facility, spaciousness, large comfortable bed. Quite a wide breakfast selection.

Lack of air conditioning throughout the facility: terrible stuffiness, humidity, hot like in a sauna. Everything is old, dirty, and sticky, quiet and empty, dim lighting: the hotel gives the impression of being stopped in time like a ghost from a horror movie. The restaurant is also empty, everything is sticky, the staff is lethargic without a smile or initiative; lack of waiter's manners: stared as if at aliens, asked inappropriate questions. In the room, there is a musty smell, all clothes are damp and saturated with the musty odor after going out. The room door jams, requiring great force to open. Unfriendly dirty area, nowhere to even go for a short walk. I can't imagine staying there for more than 1 night.

Irena · 5/10

Location Good air conditioning and shower Good pool

Location Good air conditioning and shower Good pool

Room doors do not close: anyone could access the interior of our room. All doors are forced, the lock is damaged. Daily use Wi-Fi for only 2 devices. Fridge not working: solution was to remove the fridge from the room of my children (they were left without a fridge) and place it in ours.

angel · 5/10
Aditya · 8/10

The hotel was quite good. The problem was the staff that tried to scam me, specifically when I tried to exchange money at the check-in. On the board, it was written 1€ is 104 rupees, and when I took out the money, I noticed they changed the board to 100.4 rupees. This behavior in a hotel is unacceptable!!!

The hotel was quite good. The problem was the staff that tried to scam me, specifically when I tried to exchange money at the check-in. On the board, it was written 1€ is 104 rupees, and when I took out the money, I noticed they changed the board to 100.4 rupees. This behavior in a hotel is unacceptable!!!

Scamming people at the money exchange

Dennis · 1/10