Henn na Hotel Premier Kyoto Gojo Karasuma -Formerly Watermark Hotel Kyoto-

About this hotel

Central Location Located in the heart of Kyoto, Watermark Hotel Kyoto HIS Hotel Group offers easy access to popular attractions such as TKP Garden City Kyoto and Sanjusangen-do Temple, making it an ideal choice for travelers looking to explore the city. Modern Amenities Guests can enjoy modern amenities in every room, including a flat-screen TV, air conditioning, and a private bathroom with bathtub and shower. The hotel also provides free WiFi throughout the property, ensuring guests stay connected during their stay. Convenient Services With a 24-hour front desk and luggage storage facilities, Watermark Hotel Kyoto HIS Hotel Group offers convenience and comfort to all guests. Whether you're exploring the city center or visiting nearby attractions like Kiyomizu-dera Temple and Nijo Castle, this hotel is the perfect choice for your stay in Kyoto. Experience the best of Kyoto at Watermark Hotel Kyoto HIS Hotel Group. Book now for an unforgettable stay!

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Restaurant
• Heating
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Safety deposit box
• Soundproof rooms
• Facilities for disabled guests
• Non-smoking throughout
• Private check-in/check-out
• Daily housekeeping
• Designated smoking area
• Wheelchair accessible
• Lockers
• Vending machine - drinks
• Toilet with grab rails
• Lower bathroom sink
• Higher level toilet
• Emergency cord in bathroom
• Wine/champagne
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Access to health care professionals
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Thermometers for guests provided by property
• Key card access

Check-in & checkout

Check-in

03:00 PM – 12:00 AM

Check-out

11:00 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness9.0

  Generally praised as clean and spotless in multiple reviews; one guest noted dust was not vacuumed despite a request.

• Service8.3

  Staff described as friendly and helpful and self check-in appreciated, but a few guests reported difficulty finding staff or minor service lapses.

• Location8.9

  Excellent proximity to Kyoto Station, bus and metro; a couple of reviews noted it was slightly further from restaurants or 'not a great location' for dining.

• Room Quality8.6

  Rooms praised for Japanese-style tatami decor, comfortable and often spacious for Japan; some rooms small, pillow options limited and AC could be hard to regulate.

• Amenities8.9

  Good amenities reported (washers/dryers, lockers, smooth self check-in, varied facilities) and generally reliable.

• Value for Money9.0

  Multiple guests highlight excellent price/performance and good overall value for the cost.

• Food and Beverage7.9

  Breakfast described as good and varied (Japanese and continental) by many, but some guests noted limited western options, poor bread quality and lack of cutlery/knives.

• Overall Experience9.0

  Majority of reviews report an excellent, recommended stay and willingness to return, with only minor issues noted.

Guest reviews

The room was clean and decent in size. Staff were friendly. The buffet breakfast was good with a variety of options to choose from and they changed some of the options every day. The hotel is in a great location with a subway 2 minutes' walk away and a bus stop very near the hotel.

The room was clean and decent in size. Staff were friendly. The buffet breakfast was good with a variety of options to choose from and they changed some of the options every day. The hotel is in a great location with a subway 2 minutes' walk away and a bus stop very near the hotel.

The only thing is that I was not used to is the bathroom. The way it was designed left you with nowhere to put a towel and clothes inside the bathroom.

Good room and shower room. Easy to get to the subway. Generally good breakfast.

Good room and shower room. Easy to get to the subway. Generally good breakfast.

Not many staff around at reception. Not much fruit at breakfast. Scrambled eggs were too runny. Breakfast food could have been more varied.

The large room

The large room

Air conditioning was not good. Way too loud and did not cool well.

Everything is fine. We regularly stay at this hotel. Everything is satisfactory. The location is very convenient for traveling around the city by public transport.

Everything is fine. We regularly stay at this hotel. Everything is satisfactory. The location is very convenient for traveling around the city by public transport.