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Tulum, MX
Naala Tulum
Av. Cobá Sur, Región 014
4 estrellas · Calificación 8.6/10
Sobre este hotel
Luxurious Amenities Naala Tulum boasts a range of luxurious amenities including a restaurant, outdoor swimming pool, and a bar. Guests can also enjoy the shared lounge area and garden, making it the perfect oasis in Tulum. Comfortable Accommodation Each room at Naala Tulum is designed for comfort and convenience, featuring air conditioning, flat-screen TVs, and private bathrooms. Selected rooms even come with a fully equipped kitchen, perfect for those who prefer home-cooked meals while traveling. Convenient Location Situated close to Las Palmas Beach, Paraíso Beach, and Tulum Bus station, Naala Tulum offers easy access to the city's popular attractions. With airport transfers available and a 24-hour front desk, guests can enjoy a seamless stay from beginning to end. Experience luxury and comfort at Naala Tulum. Book your stay now to indulge in a truly unforgettable getaway.
Servicios
- Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Pool with view
- Infinity pool
- Rooftop pool
Los 80 servicios
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Meeting/banquet facilities
- Car hire
- Breakfast in the room
- Packed lunches
- Solarium
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Kid meals
- Snack bar
- Public Bath
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
Entrada y salida
- Entrada
- 03:00 PM – 12:00 AM
- Salida
- 12:00 PM
Habitaciones y tarifas
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Opiniones de los huéspedes
- Cleanliness7.5
Several reviews mentioned poor cleanliness including dirty rooms and unclean pool areas.
- Service10.0
Generally positive feedback on the friendliness and helpfulness of the staff.
- Location9.7
Good location with proximity to restaurants and supermarkets. While some mentioned it was calm, others described it as a bit abandoned.
- Room Quality8.5
Rooms were nice, but some reviews mentioned deficiencies in equipment and maintenance.
- Amenities9.0
Positive sentiment towards the rooftop pool and amenities, but suggestions for improvements like better breakfast options.
- Value for Money8.0
Some reviewers felt the hotel's quality did not match the price, especially regarding the breakfast.
- Food and Beverage6.5
Negative feedback about breakfast quality and inaccuracies in food service.
- Overall Experience9.5
Overall a good experience but affected by cleanliness and food service.
Opiniones de huéspedes
Love the location, rooms were very comfortable and staff professional and warm.
Love the location, rooms were very comfortable and staff professional and warm.
The Breakfast was simple, I would add a little bit more on the display, like pastries and orange juice for example. There was no bar service, a bar at least seasonal should be added at the roof top.
Pass me the order well placed very nice staff
Pass me the order well placed very nice staff
Great apartment well spent I recommend we came as a family of 5 the pool and the location are very good
- The pool and the Rooftop are amazing - The room was comfortable and clean - Very good location
- The pool and the Rooftop are amazing - The room was comfortable and clean - Very good location
- Unfriendly staff - Very simplistic breakfast, very few choices. They really need to improve on that
What I liked least was the breakfast, everything else perfect
that the accommodation is in a good location, but they should provide a little more access to the pool, but overall the hotel is comfortable
that the accommodation is in a good location, but they should provide a little more access to the pool, but overall the hotel is comfortable
that it is somewhat expensive in the restaurant they should put more accessible prices for everyone, but it is very good, I really liked the stay