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New Orleans, US
Virgin Hotels New Orleans
550 Baronne St
4 stars · Guest score 9/10
About this hotel
Luxury Stay in the Heart of New Orleans Modern Amenities : Enjoy air-conditioned rooms, free WiFi, and a fitness center during your stay at Virgin Hotels New Orleans. The hotel also offers room service, a restaurant, and a 24-hour front desk for your convenience. Relaxation and Entertainment : Unwind at the sun terrace or explore the on-site nightclub for a fun evening. With an ATM available and popular attractions like Union Station and Mercedes-Benz Superdome nearby, your stay will be both relaxing and entertaining. Comfortable Accommodations : Each room features a wardrobe, safety deposit box, and cozy bed linen. Upgrade to a room with a balcony for a picturesque view of the city. Start your day right with a delicious American breakfast served every morning. Experience the best of New Orleans at Virgin Hotels. Book your stay now for an unforgettable getaway.
Facilities
- Parking
- Swimming pool
- Valet parking
- Outdoor pool
- Heated pool
- Pool bar
- Rooftop pool
- Pet bowls
- Pet basket
All 67 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Concierge service
- Wheelchair accessible
- ATM/cash machine on site
- Toilet with grab rails
- Nightclub/DJ
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Key card access
- Mobile app for room service
- Live music/performance
- Happy hour
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
What's nearby
- French Quarter0.6 km
- St. Louis Cathedral0.8 km
- The National WWII Museum0.5 km
- Bourbon Street0.7 km
- Audubon Aquarium of the Americas0.9 km
- Frenchmen Street (live music district)1.1 km
- Garden District3.8 km
- New Orleans Union Passenger Terminal (Amtrak)1.2 km
- Louis Armstrong New Orleans International Airport (MSY)18 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.3
There were mentions of dirty sheets and no cleaning service, indicating a problem with cleanliness.
- Service9.3
The service received mixed reviews; some staff were described as rude while others were friendly.
- Location9.8
The location was consistently highlighted as a positive aspect in multiple reviews.
- Room Quality8.8
Rooms were spacious and comfortable but had issues such as dirty air filters and broken shower heads.
- Amenities8.8
Amenities received positive comments, though there were mentions of issues like closed pool facilities.
- Value for Money9.3
Guests felt the pricing was reasonable given the overall quality, though some found it lacking for a 4-star.
- Food and Beverage8.8
The bar service was great, but there were issues with kitchen service hours.
- Overall Experience9.3
Overall positive experiences were noted, despite several areas needing improvement.
Guest reviews
This hotel is absolutely beautiful. Aesthetically wonderful. The decor is curated exquisitely. Great drinks. Great hotel. Wonderful experience. The gripes I have are nothing to do with the hotel just their processes are a little cheeky. Read below.
This hotel is absolutely beautiful. Aesthetically wonderful. The decor is curated exquisitely. Great drinks. Great hotel. Wonderful experience. The gripes I have are nothing to do with the hotel just their processes are a little cheeky. Read below.
The valet parking is an absolute con. They drive your car literally 50 yards round the corner to a public car park that only costs $33 a day yet they charge you $55 a day; but you’re paying for a service you say? Well, the idea is that you text a number and your car is delivered outside HOWEVER if you’re from outside the US (we’re UK) the service doesn’t work and you just get handed your key and walk over to go get it yourself anyway. Felt ripped off. Also there’s a token $15 per day off your bill for not using housekeeping, but what wasn’t explained was the $15 is added as minibar credit on a use it or lose it basis (this wasn’t explained) so make sure you take advantage of this!
Amazing staff and Hotel
Amazing staff and Hotel
The staff was very hospitable, which was greatly appreciated. The cleanliness of the hotel was also very appreciated.
The staff was very hospitable, which was greatly appreciated. The cleanliness of the hotel was also very appreciated.
The prices of the mini bar drinks and snacks were very expensive, which was disappointing. Also the price of valet parking was too excessive to be a paying guest of the hotel.