Location & Nearby Vibes
In the heart of San Francisco, steps from Powell Street BART/Muni and Chinatown, with easy access to SFMOMA, Fisherman’s Wharf, and iconic streets.
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San Francisco, US
citizenM San Francisco Union Square
72 Ellis Street
4 stars · Guest score 9.2/10
About this hotel
Central Location in San Francisco Located in the heart of San Francisco, citizenM San Francisco Union Square offers a convenient stay close to major attractions such as Moscone Center and Union Square. Modern Amenities and Comfort Experience comfort in every room with air-conditioning, flat-screen TV, and free toiletries. Relax in the shared lounge, stay connected with free WiFi, and enjoy a delicious meal at the on-site restaurant serving American cuisine. Convenience at Your Fingertips With a 24-hour front desk, business centre, and ironing service, your needs are always met promptly at citizenM San Francisco Union Square. Book now for a memorable stay in San Francisco!
Highlights
Service & Comfort
Guest-focused staff and a clean, modern stay with 24-hour front desk service and comfortable rooms featuring air conditioning and flat-screen TV.
Amenities & Dining
On-site restaurant serving American cuisine, plus shared lounge and free WiFi for a convenient, comfortable visit.
Facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Business center
- Heating
- Lift / Elevator
- Express check-in/check-out
- Facilities for disabled guests
- Ironing service
- Non-smoking throughout
- Private check-in/check-out
- Shared lounge/TV area
- Wheelchair accessible
- Allergy-free room
- Wine/champagne
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Security alarm
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 11:00 AM
What's nearby
- Alcatraz Island3.0 km
- Golden Gate Bridge6.8 km
- Chinatown0.3 km
- San Francisco Museum of Modern Art (SFMOMA)0.6 km
- Fisherman's Wharf / Pier 392.4 km
- Exploratorium3.3 km
- San Francisco International Airport (SFO)20 km
- Powell Street BART / Muni Station0.2 km
- Lombard Street (Crooked Street)2.5 km
- Palace of Fine Arts5.8 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.4
Reviews consistently mention cleanliness as a positive aspect.
- Service9.9
The staff has been described as exceptional and friendly in multiple reviews.
- Location9.9
Multiple reviews highlight the great location as a significant advantage.
- Room Quality8.4
Some reviews mention rooms are small and cramped, affecting the quality perception.
- Amenities8.9
Amenities are generally good, but some negative feedback was noted regarding breakfast.
- Value for Money9.4
Most reviews indicate that the hotel offers good value relative to its pricing.
- Food and Beverage7.9
Some dissatisfaction with breakfast options was expressed in a couple of reviews.
- Overall Experience9.6
Overall experiences were positive, with several reviewers mentioning they would return.