Almaty, KZ

Silk Way

Tole Bi 82А

Independent hotel · Guest score 8.1/10

About this hotel

Luxurious Accommodation : Indulge in a comfortable stay at Silk Way, offering free WiFi and located just a short walk from Abay Opera House. Convenient Location : Explore top attractions like Medeo and Shymbulak within a short distance. Visit Ascension Cathedral and Gvardeytsev-Panfilovtsev Park with ease, both just a stroll away from the inn. Exceptional Service : Start your day with a delicious continental breakfast and rely on our 24-hour front desk staff for assistance. Whether for business or leisure, Silk Way caters to all your needs effortlessly. Book your stay at Silk Way now and experience the perfect blend of luxury and convenience.

Highlights

Nearby attractions

Silk Way sits a short walk from Abay Opera House with Medeo and Shymbulak within easy reach, and easy access to Ascension Cathedral and Gvardeytsev-Panfilovtsev Park.

Service and comfort

Guests note friendly, helpful staff and a convenient 24-hour front desk, with a continental breakfast to start the day right.

Distinctive amenities

WiFi throughout, air-conditioned rooms, and thoughtful touches like bathrobes and free toiletries complement a comfortable stay.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Room service
  • Heating
  • Family rooms
  • Laundry
  • Soundproof rooms
  • Ironing service
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Coffee Shop on site
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • Security alarm
  • Thermometers for guests provided by property
  • Key card access

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.9

    Cleanliness was generally praised across multiple reviews.

  • Service8.4

    Positive comments about the helpful and friendly staff.

  • Location8.5

    Strategically placed near major attractions and public transport.

  • Room Quality7.8

    Some comments about rooms being cold or small, impacting the score.

  • Amenities8.0

    Amenities were satisfactory with a decent breakfast offered.

  • Value for Money8.2

    The hotel was seen as a good value for the price.

  • Food and Beverage8.1

    Decent breakfast options available, positively received.

  • Overall Experience8.0

    Overall, guests had a satisfactory experience at the hotel.

Guest reviews

Laura Maria · 8/10
Александр · 9/10
Leila · 10/10
Filippo · 8/10
jiří · 9/10

Buona posizione vicino al centro, raggiungibile in 15 minuti a piedi.

Buona posizione vicino al centro, raggiungibile in 15 minuti a piedi.

Poca scelta per la colazione

Danilo Morea · 7/10

O hotel foi uma excelente experiência. Tudo estava muito bom, com ambiente agradável, confortável e bem cuidado. Gostaria de destacar principalmente os funcionários, que foram excepcionais: sempre muito educados, atenciosos, prestativos e dispostos a ajudar. O atendimento fez toda a diferença durante a estadia. Parabéns a toda a equipe! Recomendo o hotel e certamente voltaria a me hospedar.

O hotel foi uma excelente experiência. Tudo estava muito bom, com ambiente agradável, confortável e bem cuidado. Gostaria de destacar principalmente os funcionários, que foram excepcionais: sempre muito educados, atenciosos, prestativos e dispostos a ajudar. O atendimento fez toda a diferença durante a estadia. Parabéns a toda a equipe! Recomendo o hotel e certamente voltaria a me hospedar.

Ótima localização.

SILVIO PAULO · 9/10

Понравился вежливый персонал, удобное расположение, чистый санузел и постель.

Понравился вежливый персонал, удобное расположение, чистый санузел и постель.

Холодильник выключается при выходе из номера (когда вытаскиваешь карточку). Первый раз такое встречаю, даже не ожидал. Ушли на весь день и еда испортилась. Думаю было бы хорошо исправить это или предупреждать гостей

Макеев · 8/10