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Almaty, KZ

Berkana Hotel

Aiteke bi Street 83

3 stars · Guest score 8.9/10

About this hotel

Convenient Location Located just a 3-minute walk from Silkway City Shopping Centre and a short drive from Almaty 1 Train Station, Berkana Hotel offers easy access to the heart of Almaty. Comfortable Accommodation Experience a relaxing stay in our air-conditioned rooms with minibars, featuring bright classic-style décor and a cozy seating area. Free WiFi is available throughout the property for your convenience. Explore Almaty With prime access to Almaty’s attractions, including Abay Avenue and Republic Square, Hotel Berkana is the perfect base for your city adventures. Book your stay at Berkana Hotel now and enjoy a seamless blend of comfort and convenience during your Almaty getaway.

Facilities

Parking
Free Parking
Street parking

All 44 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
Barber/beauty shop
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Designated smoking area
Shared lounge/TV area
Kids' outdoor play equipment
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Thermometers for guests provided by property

Check-in & checkout

Check-in: 02:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness9.1
The room was clean with good amenities.
Service9.1
Staff were friendly and accommodating.
Location9.2
Excellent location within walking distance to attractions.
Room Quality8.6
Rooms were comfortable and warm.
Amenities8.6
Included kettle, fridge, and microwave.
Value for Money8.9
Great value considering the price of accommodation.
Food and Beverage8.6
Nearby cafe with delicious and affordable food.
Overall Experience9.0
A very satisfying stay overall with minor plumbing issues.

Guest reviews

They make the room everyday.
They make the room everyday.
Tiong Eng · 6/10

Il personale molto gentile e disponibile. L'hotel è un po' datato ma ha tutti i confort.
Il personale molto gentile e disponibile. L'hotel è un po' datato ma ha tutti i confort.
Rosanna · 9/10

I booked a room with a balcony but didnt get it
Bas · 7/10

Удобное место, хорошее обслуживание, невысокая цена. Оборудование не новое, но все чистое и работающее. Останавливался там уже два раза. Если снова буду а Алматы, остановлюсь там снова.
Удобное место, хорошее обслуживание, невысокая цена. Оборудование не новое, но все чистое и работающее. Останавливался там уже два раза. Если снова буду а Алматы, остановлюсь там снова.
Все понравилось.
Lev · 10/10

A comfortable and well-located hotel. Nothing particularly special, but overall a good and pleasant stay.
A comfortable and well-located hotel. Nothing particularly special, but overall a good and pleasant stay.
Carlos · 9/10

Well located and great value for money hotel. Room was sizeable enough and comfortable, had everything you need for a short stay. Bathroom, likewise was perfectly adequate, water was hot, though it took a long time to get so . . . Had a little balcony for smoking on, though not the kind of terrace you would sit out on for long! I enjoyed my stay here, not the swankiest hotel in the planet but everything I needed and felt quite welcoming, more like a guest house feel.
Well located and great value for money hotel. Room was sizeable enough and comfortable, had everything you need for a short stay. Bathroom, likewise was perfectly adequate, water was hot, though it took a long time to get so . . . Had a little balcony for smoking on, though not the kind of terrace you would sit out on for long! I enjoyed my stay here, not the swankiest hotel in the planet but everything I needed and felt quite welcoming, more like a guest house feel.
Rather dated and a little shabby in places, showing it's age a bit! The WiFi was very unreliable and it did take a long time to get any hot water . . .
Joseph Paul · 7/10

The welcome and friendliness of Julia in reception made me feel very much at home. The hotel is in a good central position, within easy walking distance of the sights, places to eat, shops and supermarkets. The rooms are a good size and spotlessly clean. The hotel has a great character and is a comfortable and friendly place to stay.
The welcome and friendliness of Julia in reception made me feel very much at home. The hotel is in a good central position, within easy walking distance of the sights, places to eat, shops and supermarkets. The rooms are a good size and spotlessly clean. The hotel has a great character and is a comfortable and friendly place to stay.
Stephen · 10/10

Miklos · 8/10