Manchester, GB

Miller & Carter Heaton Chapel by Innkeeper's Collection

Miller and Carter Heaton Chapel, 271 Wellington Road North

4 stars · Guest score 8.1/10

About this hotel

Convenient Location Located just a 5-minute walk from Heaton Chapel Railway Station, Innkeeper's Hotel Stockport Heaton Chapel offers easy access to transportation options and nearby attractions. Comfortable Accommodation Each room is well-equipped with a work desk, tea and coffee making facilities, and a modern en suite bathroom with complimentary toiletries, ensuring a comfortable stay for guests. Dining and Exploration Indulge in a delicious meal at the on-site Miller & Carter steakhouse or explore nearby attractions such as Stockport air-raid shelters, Bramall Hall, and the Hat Museum, all just a short distance away. Book now for a memorable stay at Innkeeper's Hotel Stockport Heaton Chapel!

Highlights

Nearby Attractions

Explore local sights like Bramall Hall and the Hat Museum, all within easy reach from the hotel’s convenient location.

Comfortable Stay

Enjoy well-equipped rooms with modern en suite bathrooms, work desks, and complimentary toiletries for a relaxing visit.

Dining & Amenities

Savor a steak at Miller & Carter or unwind with tea and coffee in your room, complemented by on-site facilities.

Facilities

  • Parking
  • Free Parking
  • Private parking
  • Accessible parking
All 35 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Restaurant
  • Heating
  • Family rooms
  • Garden
  • Bar
  • Golf course
  • Non-smoking throughout
  • Designated smoking area
  • Kid meals
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Key access
  • CCTV outside property
  • Process in place to check health of guests
  • Breakfast takeaway containers

Check-in & checkout

Check-in
03:00 PM – 10:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.5

    Some reviews mention cleanliness issues, including mould and dust.

  • Service9.0

    Many reviews highlight exceptionally helpful and friendly staff.

  • Location8.5

    Multiple reviews appreciate the conveniently located hotel.

  • Room Quality7.5

    Some guests mention the need for room makeovers and small, hard beds.

  • Amenities8.0

    Amenities like free parking and the breakfast are appreciated, though some expressed disappointment with no lift.

  • Value for Money7.4

    Some guests feel it's not the best value for money given certain issues.

  • Food and Beverage9.0

    Numerous guests praised the breakfast and food quality.

  • Overall Experience8.0

    Guests generally had a good experience despite a few concerns.

Guest reviews

I was working till early hours so I paid extra for late check out 14:30 for £25. Early in the morning I was woken up by the fire alarm twice. Also the cleaning staff didn’t respect my ssshhhh still sleeping sign on my door. It was like the general meeting place to have there chitchat’s rights outside my door laughing shouting and banging. Then I realised I had no electricity in my room at all so I had to get dressed again and go and report it. It took them about 20 minutes to resolve the problem before I could return back to bed. Then at about 12:15 I was woken up again to be told they need to put a new mattress on the bed. I said I’ve paid to have a late check out because I’ve been at work all night. They said it needs to be done now. So I said give me 10mins to sort myself out and gather my valuable. Under 2 minutes later they were knocking on the door to change the mattress.

I was working till early hours so I paid extra for late check out 14:30 for £25. Early in the morning I was woken up by the fire alarm twice. Also the cleaning staff didn’t respect my ssshhhh still sleeping sign on my door. It was like the general meeting place to have there chitchat’s rights outside my door laughing shouting and banging. Then I realised I had no electricity in my room at all so I had to get dressed again and go and report it. It took them about 20 minutes to resolve the problem before I could return back to bed. Then at about 12:15 I was woken up again to be told they need to put a new mattress on the bed. I said I’ve paid to have a late check out because I’ve been at work all night. They said it needs to be done now. So I said give me 10mins to sort myself out and gather my valuable. Under 2 minutes later they were knocking on the door to change the mattress.

Read above

Danny · 1/10

Staff were friendly & location good - great shower

Staff were friendly & location good - great shower

Uncomfortable bed - clothes hanging facilities lopsided & couldn’t close curtains properly. Room at the top of very narrow steep stairs so no good for mobility issues but not stated. Luckily we don’t have that but carrying bags was hard!

Jessica · 6/10

Comfortable bed and clean room.

Comfortable bed and clean room.

Room 106 is above the kitchen below. Very loud continuous slamming door until about 11:30pm, and music blasting from the kitchen downstairs.

Sam · 3/10
Paul · 10/10
Lyn · 7/10

Lovely staff, very clean, good rooms and amazing food. Was far better than I expected.

Lovely staff, very clean, good rooms and amazing food. Was far better than I expected.

Delia · 10/10
Julie · 8/10
Pargo · 10/10