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Punta Cana, DO
Dreams Flora Resort & Spa - All Inclusive
Cabeza de Toro Punta Cana, Higuey Dominican Republic
5 stars · Guest score 9.2/10
About this hotel
Luxurious Beachfront Accommodation : Dreams Flora Resort & Spa in Punta Cana offers a 5-star experience with a garden, terrace, and restaurant. The property boasts a 24-hour front desk and a thrilling water park for guests to enjoy. Abundant Amenities : Guests can indulge in the outdoor swimming pool, fitness centre, and even a nightclub at the resort. The rooms are equipped with modern facilities like air conditioning, flat-screen TVs, and private bathrooms. Some units offer stunning sea views for a truly enchanting stay. Fun for Everyone : The resort caters to families with a children's playground, along with activities like billiards and table tennis. For exploring the area, car hire services are conveniently available. Book your stay at Dreams Flora Resort & Spa for an unforgettable beachfront getaway in Punta Cana!
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Accessible parking
- Pool with view
- Pool bar
- Infinity pool
- Swimming pool toys
- Pet bowls
- Kids' pool
- Pet basket
All 142 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Fishing
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Hot tub/Jacuzzi
- Car hire
- Children's playground
- Sauna
- Breakfast in the room
- Diving
- Massage services
- Games room
- Snorkelling
- Spa/wellness center
- Barber/beauty shop
- Table tennis
- Currency exchange
- Babysitting/child services
- Billiards
- Karaoke
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Beachfront
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Allergy-free room
- Kid meals
- Snack bar
- Kids' outdoor play equipment
- Water park
- ATM/cash machine on site
- Lockers
- Electric vehicle charging station
- Water sport facilities on site
- Indoor play area
- Kid-friendly buffet
- Evening entertainment
- Baby safety gates
- Public Bath
- Kids' club
- Nightclub/DJ
- Entertainment staff
- Water slide
- Hot spring bath
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Fitness/spa locker rooms
- Tennis equipment
- Manicure
- Pedicure
- Fitness classes
- Personal trainer
- Hair Salon Services
- Beach
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Tour/class on local culture
- Mobile app for room service
- Live music/performance
- Themed dinner nights
- Broadcast Live sport events
- Pub crawls
- Happy hour
- Movie nights
- Aerobics
- Bingo
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.4
Some concerns raised about sargassum and cleaning challenges on the beach.
- Service9.8
Staff was accommodating, friendly, and provided excellent service.
- Location9.4
Convenient beach location, though affected by seasonal sargassum.
- Room Quality9.3
Rooms well-maintained and comfortable.
- Amenities9.4
Great water slides and pool facilities, though specific issues with the pool water.
- Value for Money9.3
Perceived overall value as high, especially after multiple stays.
- Food and Beverage8.4
Mixed comments on food quality, with some offerings needing improvement.
- Overall Experience9.6
A beautiful resort with a wonderful family experience despite minor issues.
Guest reviews
Une honte pour un hôtel prétendument 5 étoiles ! Zéro étoile si c’était possible. À 400 € la nuit, c’est tout simplement scandaleux ! Dès notre arrivée, problème de réservation et accueil déplorable. La dame à la réception était particulièrement désagréable, froide et même hautaine. Aucune volonté de nous aider malgré toutes les preuves de réservation et de paiement. J’ai dû régler moi-même le problème avec Booking ! La chambre est digne d’un 3 étoiles, au mieux : finitions catastrophiques, porte des toilettes qui ne ferme même pas, aucune intimité et odeurs dans la chambre ! Bruit insupportable tous les soirs, musique tellement forte que la chambre tremble. Impossible de dormir avant 22h30 avec un enfant. Un véritable cauchemar ! La plage était sale, avec des travaux rendant l’eau dégoûtante, au point que personne ne s’y baignait. Quant à la piscine principale, elle était indigne d’un établissement 5 étoiles, plutôt digne d’un 2 étoiles ! Et évidemment, aucune réduction malgré ces désagréments. Le comble : le départ ! Après tous ces problèmes, nous avons simplement demandé à garder la chambre jusqu’à 14h, soit deux petites heures supplémentaires. Refus catégorique de la réceptionniste, sous prétexte que d’autres clients attendaient la chambre. Pourtant, mon mari a attendu 1h30 dans la chambre que quelqu’un vienne récupérer nos valises, et à 13h30, toujours personne ! Il a perdu tout ce temps à attendre au lieu de profiter de ses dernières heures sur place. Ils auraient donc parfaitement pu nous laisser la chambre jusqu’à 14h ! Un refus qui ressemble davantage à de la mauvaise volonté qu’à une réelle nécessité. Aucun sens du service, aucune considération pour les clients, aucune envie de trouver des solutions. Cet établissement facture le prix du luxe mais offre des prestations dignes d’un mauvais 3 étoiles. À 400 € la nuit, c’est inadmissible. À fuir absolument !
El servicio del personal y la calidad y variedad en las comidas, muy buena.
El servicio del personal y la calidad y variedad en las comidas, muy buena.
Kids attention , the pool areas and the food
Kids attention , the pool areas and the food
N/a