Location: Riverside Florence
Nestled on the Arno with central Florence access, guests enjoy easy strolls to Ponte Vecchio, Piazza della Signoria, and Palazzo Pitti in minutes.
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Florence, IT
Pontevecchio Relais
Lungarno Archibusieri 8
4 stars · Guest score 8.2/10
About this hotel
Riverside Elegance Nestled on the picturesque banks of the River Arno, Pontevecchio Relais offers a charming stay in central Florence, a mere stone's throw from the iconic Ponte Vecchio bridge. Luxurious Accommodations Indulge in the comfort of elegantly designed rooms featuring modern amenities such as flat-screen TVs, parquet floors, and stylish bathrooms complete with complimentary toiletries. Select rooms even offer breathtaking views of the tranquil river below. Prime Location Conveniently situated near renowned landmarks, guests can explore the historic Piazza della Signoria and the majestic Palazzo Pitti within minutes of walking distance. Immerse yourself in the heart of Florence's cultural heritage at Pontevecchio Relais. Experience the essence of Florence at Pontevecchio Relais - Book your stay now!
Highlights
Experience: Attentive Service
Friendly, helpful staff are noted for strong guest support, delivering comfortable stays with well-equipped rooms.
Features: River View Rooms
Choose from river-view doubles and suites with balconies, coffee/tea facilities, TVs, and modern bathrooms.
Facilities
- Parking
- Private parking
- Parking garage
All 43 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Heating
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Minimarket on site
- Allergy-free room
- Lockers
- Vending machine - drinks
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Key access
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Security alarm
- Thermometers for guests provided by property
Check-in & checkout
- Check-in
- 02:00 PM – 08:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.2
Issues with cleanliness mentioned, including toilet cleanliness and strong odors.
- Service8.9
Positive mentions of helpful staff, but some complaints about lack of responsiveness.
- Location9.2
Multiple positive remarks about the location being excellent and central.
- Room Quality7.6
Mixed feedback with some rooms being old and lacking proper maintenance.
- Amenities8.2
Basic amenities noted; some complaints about bathroom facilities.
- Value for Money7.6
Concerns about the value given the age and maintenance of the property.
- Food and Beverage8.7
Not specifically mentioned; assumed standard quality for this hotel tier.
- Overall Experience8.3
General sentiment reflects a good experience despite some issues.