Florence, IT

Pontevecchio Relais

Lungarno Archibusieri 8

4 stars · Guest score 8.2/10

About this hotel

Riverside Elegance Nestled on the picturesque banks of the River Arno, Pontevecchio Relais offers a charming stay in central Florence, a mere stone's throw from the iconic Ponte Vecchio bridge. Luxurious Accommodations Indulge in the comfort of elegantly designed rooms featuring modern amenities such as flat-screen TVs, parquet floors, and stylish bathrooms complete with complimentary toiletries. Select rooms even offer breathtaking views of the tranquil river below. Prime Location Conveniently situated near renowned landmarks, guests can explore the historic Piazza della Signoria and the majestic Palazzo Pitti within minutes of walking distance. Immerse yourself in the heart of Florence's cultural heritage at Pontevecchio Relais. Experience the essence of Florence at Pontevecchio Relais - Book your stay now!

Highlights

Prime Location

Situated near Piazza della Signoria and Palazzo Pitti, enjoy easy access to Florence's historic landmarks and vibrant cultural scene.

Luxurious Comfort

Relax in elegantly designed rooms with modern amenities, including flat-screen TVs and stylish bathrooms for a truly comfortable stay.

Riverside Charm

Experience the scenic beauty of the River Arno from select rooms and enjoy the tranquil setting that defines Pontevecchio Relais.

Facilities

  • Parking
  • Private parking
  • Parking garage
All 43 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Heating
  • Family rooms
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Minimarket on site
  • Allergy-free room
  • Lockers
  • Vending machine - drinks
  • Coffee Shop on site
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Property cleaned by professional cleaning companies
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Thermometers for guests provided by property

Check-in & checkout

Check-in
02:00 PM – 08:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.2

    Issues with cleanliness mentioned, including toilet cleanliness and strong odors.

  • Service8.9

    Positive mentions of helpful staff, but some complaints about lack of responsiveness.

  • Location9.2

    Multiple positive remarks about the location being excellent and central.

  • Room Quality7.6

    Mixed feedback with some rooms being old and lacking proper maintenance.

  • Amenities8.2

    Basic amenities noted; some complaints about bathroom facilities.

  • Value for Money7.6

    Concerns about the value given the age and maintenance of the property.

  • Food and Beverage8.7

    Not specifically mentioned; assumed standard quality for this hotel tier.

  • Overall Experience8.3

    General sentiment reflects a good experience despite some issues.

Guest reviews

Daniela greeted us and helped us so much. She escorted us to the apartment, made great recommendations and helped us with taxi to the train station. She was also helpful for getting clean towels, coffee and extras for the apartment during our stay. She even helped with my Italian language.

Daniela greeted us and helped us so much. She escorted us to the apartment, made great recommendations and helped us with taxi to the train station. She was also helpful for getting clean towels, coffee and extras for the apartment during our stay. She even helped with my Italian language.

A little street noise, but not so much to keep me from returning.

Paul · 9/10
Luciano · 9/10
Latinka · 10/10

The location was great

The location was great

There were no coffee or tea facilities provided in the room, the towels were not replaced during our stay

Geoff · 5/10
JR · 5/10

Location

Location

Maria · 7/10

Completely renovated room, cozy and clean

Completely renovated room, cozy and clean

The location is central and very close to points of interest, the street, although small, is quite noisy with motorcycles passing by until late at night

Maria Elisabetta · 8/10

Fantastic view - to live right in the most attractive tourist area - wow Friendly staff who always asked if everything was okay. Refrigerator in the room is a huge plus. Breakfast in the city just around the corner.

Fantastic view - to live right in the most attractive tourist area - wow Friendly staff who always asked if everything was okay. Refrigerator in the room is a huge plus. Breakfast in the city just around the corner.

With earplugs and night masks, it went very well, as there is a lot of noise from the street and the phone in the reception. We also had the room right by the reception. When you choose to stay where all tourists go, there is just a lot of noise.

Helle · 7/10