Prime Location
Situated near San Francisco Temple and Josefa Ortiz de Dominguez Auditorium, offering easy access to Querétaro's cultural sites.
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Queretaro, MX
Hotel Hércules
1 Av. Hércules Ote. Hercules
5 stars · Guest score 9.3/10
About this hotel
Luxurious Amenities and Services Hotel Hércules, nestled in Querétaro, offers a lavish stay with an outdoor swimming pool, fitness center, and garden. Indulge in the hot tub, sauna, and hammam for ultimate relaxation. The 24-hour front desk ensures your needs are met promptly. Dining and Entertainment Options Unwind at the hotel's restaurant and bar, or enjoy a night at the nightclub. With a sun terrace and table tennis facilities, there's no shortage of entertainment options at this 5-star property. Convenient Location and Accessibility Explore nearby attractions like San Francisco Temple and Josefa Ortiz de Dominguez Auditorium. Plus, with free private parking and proximity to Queretaro International Airport, your stay at Hotel Hércules is both convenient and luxurious.
Highlights
Exceptional Service
A 24-hour front desk and luxurious amenities ensure a comfortable and seamless stay for all guests.
Unique Amenities and Dining
Enjoy the outdoor pool, sauna, hot tub, and vibrant restaurant and bar for a complete hospitality experience.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Parking garage
- Heated pool
- Indoor pool
- Pool bar
- Plunge pool
All 84 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Heating
- Garden
- Laundry
- Luggage storage
- Safety deposit box
- Bar
- Tour desk
- Golf course
- Ironing service
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Massage services
- Games room
- Spa/wellness center
- Table tennis
- Solarium
- Hammam
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Concierge service
- Special diet menus - on request
- Allergy-free room
- Snack bar
- Kids' outdoor play equipment
- Evening entertainment
- Open-air bath
- Nightclub/DJ
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Coffee Shop on site
- Shallow end
- Steam room
- Yoga classes
- Fitness classes
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Live music/performance
- Pub crawls
- Movie nights
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 12:30 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.8
Generally clean but a guest reported an unpleasant odor on one pillow; otherwise standard upkeep for a high-end property.
- Service10.0
Staff repeatedly praised (polite, attentive concierge at night, excellent overall service); only a minor note about a less friendly morning concierge.
- Location8.1
Beautiful building but several guests noted the surroundings are unattractive and it feels far from the city center.
- Room Quality9.7
Rooms described as very pretty, spacious and cozy with unique features (tree in room, good bathrobes); some guests missed hotel staples like TV/minibar/room service.
- Amenities9.5
Spa, pool, beer garden and live-music spaces highly praised; some dissatisfaction about the spa being charged separately despite room rates.
- Value for Money8.3
Mixed — many say it's worth it for the experience, but others find it expensive (extra spa charges, basic aspects lacking) relative to expectations.
- Food and Beverage10.0
Restaurants, breakfast and the on-site brewery repeatedly described as excellent — standout culinary and beer experiences.
- Overall Experience10.0
Multiple guests call it a unique, memorable stay and 'one of the best hotels' — consistently strong positive impressions overall.