The Silk Boutique Hotel & Spa - Old Quarter City Center

15E Phố Hàng Cân

4 stars · Guest score 8.7/10

About this hotel

Luxurious Amenities Experience comfort and style in our air-conditioned rooms with top-notch amenities including a coffee machine, fridge, and flat-screen TV. Convenient Services Enjoy the convenience of concierge services, tour desk, and room service available 24/7 for a hassle-free stay. Prime Location Explore nearby attractions like Hoan Kiem Lake and Hanoi Old City Gate while enjoying city views from select rooms. Book now at The Silk Boutique Hotel & Spa for a memorable stay in Hanoi amidst luxury and convenience.

Highlights

Prime Location

Situated near Hoan Kiem Lake and Hanoi Old City Gate, enjoy easy access to the city's vibrant attractions and scenic views.

Exceptional Service

Benefit from 24/7 room service, concierge, and tour desk to ensure a comfortable and hassle-free stay.

Luxurious Amenities

Relax in air-conditioned rooms with top amenities like a coffee machine, fridge, and flat-screen TV for your convenience.

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Tour desk
Soundproof rooms
Ironing service
Car hire
Dry cleaning
Massage services
Spa/wellness center
Barber/beauty shop
Currency exchange
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
ATM/cash machine on site
Lockers
Public transport tickets
Kid-friendly buffet
Hot spring bath
Outdoor furniture
Airport drop off
Airport pick up
Spa/wellness center services
Beauty Services
Manicure
Pedicure
Hair Salon Services
Shuttle service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Walking tours
Breakfast takeaway containers
Key card access
Bike tours
Tour/class on local culture
Cooking class

Check-in & checkout

Check-in: 02:00 PM – 12:00 AM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.1
Mixed opinions on cleanliness; some stated rooms were well cleaned, but others noted issues with old and humid conditions.
Service9.6
Many positives about staff being helpful and accommodating throughout various reviews.
Location9.6
Excellent location highlighted by multiple guests, central and convenient for exploring.
Room Quality7.5
Several reviews pointed out that the rooms were small, old, or lacking in amenities like windows.
Amenities9.1
General positivity about amenities, though some limited choices were noted in the breakfast options.
Value for Money8.6
Value assessed as fair for location and service but impacted by issues with room quality.
Food and Beverage8.1
Food options had mixed reviews, with some enjoying the service and others finding choices limited.
Overall Experience9.3
Overall positive experiences, though with noted drawbacks, ensuring a generally favorable stay.