The Silk Boutique Hotel & Spa - Old Quarter City Center

About this hotel

Luxurious Amenities Experience comfort and style in our air-conditioned rooms with top-notch amenities including a coffee machine, fridge, and flat-screen TV. Convenient Services Enjoy the convenience of concierge services, tour desk, and room service available 24/7 for a hassle-free stay. Prime Location Explore nearby attractions like Hoan Kiem Lake and Hanoi Old City Gate while enjoying city views from select rooms. Book now at The Silk Boutique Hotel & Spa for a memorable stay in Hanoi amidst luxury and convenience.

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Room service
• Terrace
• Family rooms
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Airport shuttle
• Safety deposit box
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Dry cleaning
• Massage services
• Spa/wellness center
• Barber/beauty shop
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Daily housekeeping
• Designated smoking area
• Airport shuttle (additional charge)
• Shared lounge/TV area
• Shuttle service (additional charge)
• Concierge service
• Special diet menus - on request
• ATM/cash machine on site
• Lockers
• Public transport tickets
• Kid-friendly buffet
• Hot spring bath
• Outdoor furniture
• Airport drop off
• Airport pick up
• Spa/wellness center services
• Beauty Services
• Manicure
• Pedicure
• Hair Salon Services
• Shuttle service
• Staff adhere to local safety protocols
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Key access
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Access to health care professionals
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Walking tours
• Breakfast takeaway containers
• Key card access
• Bike tours
• Tour/class on local culture
• Cooking class

Check-in & checkout

Check-in

02:00 PM – 12:00 AM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.1

  Mixed opinions on cleanliness; some stated rooms were well cleaned, but others noted issues with old and humid conditions.

• Service9.6

  Many positives about staff being helpful and accommodating throughout various reviews.

• Location9.6

  Excellent location highlighted by multiple guests, central and convenient for exploring.

• Room Quality7.5

  Several reviews pointed out that the rooms were small, old, or lacking in amenities like windows.

• Amenities9.1

  General positivity about amenities, though some limited choices were noted in the breakfast options.

• Value for Money8.6

  Value assessed as fair for location and service but impacted by issues with room quality.

• Food and Beverage8.1

  Food options had mixed reviews, with some enjoying the service and others finding choices limited.

• Overall Experience9.3

  Overall positive experiences, though with noted drawbacks, ensuring a generally favorable stay.