Prime Hanoi Location
Situated near Hanoi Old City Gate and Thang Long Water Puppet Theater, offering easy access to cultural attractions and vibrant city life.
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Hanoi, VN
Hanoi Center Silk Classic Hotel & Travel
41 Phố Bát Sứ 41 Phố Bát Sứ, Hàng Bồ, Hoàn Kiếm, Hà Nội, Việt Nam
4 stars · Guest score 8.8/10
About this hotel
Luxurious Accommodation Center Silk Hotel & Spa in Hanoi offers air-conditioned rooms with free WiFi, free parking, and room service. Guests can enjoy a garden, shared lounge, and terrace, along with a shared kitchen and 24-hour front desk. The rooms feature modern amenities and some boast city views or balconies. Indulge in a variety of cuisines at the on-site restaurant, including special dietary options. Relaxing Spa and Dining Unwind with a massage at the spa after a day of skiing or cycling, with bike hire available for further exploration. The hotel's convenient location allows easy access to popular attractions like Hanoi Old City Gate and Thang Long Water Puppet Theater. Personalized Service Experience comfort and convenience at Center Silk Hotel & Spa, where hospitality meets top-notch facilities. Book your stay now for a memorable getaway.
Highlights
Exceptional Guest Service
Enjoy personalized hospitality with modern amenities, a 24-hour front desk, and relaxing spa treatments for a memorable stay.
Unique Amenities & Dining
Experience a garden, shared lounge, terrace, and on-site restaurant with diverse cuisines, including options for special dietary needs.
Facilities
- Parking
- Free Parking
- Valet parking
- Private parking
- Accessible parking
- Street parking
All 117 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Hiking
- Lift / Elevator
- Laundry
- Luggage storage
- Fishing
- Express check-in/check-out
- Cycling
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Golf course
- Soundproof rooms
- Ironing service
- Tennis court
- Hot tub/Jacuzzi
- Sauna
- Dry cleaning
- Skiing
- Spa/wellness center
- Barber/beauty shop
- Table tennis
- Currency exchange
- Bowling
- Mini golf
- Babysitting/child services
- Billiards
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Minimarket on site
- Concierge service
- Grocery deliveries
- Allergy-free room
- Kid meals
- Shared kitchen
- Snack bar
- ATM/cash machine on site
- Lockers
- Electric vehicle charging station
- Indoor play area
- Kid-friendly buffet
- Baby safety gates
- Outdoor furniture
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Strollers
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Breakfast takeaway containers
- Key card access
- Bike tours
- Tour/class on local culture
- Live music/performance
- Themed dinner nights
- Broadcast Live sport events
- Temporary art galleries
- Pub crawls
- Happy hour
- Cooking class
- Movie nights
- Aerobics
- Archery
- Stand-up comedy
- Bingo
Check-in & checkout
- Check-in
- 01:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.8
There were issues with cleanliness, including damp, mold, and general poor condition of the rooms.
- Service10.0
Staff were consistently described as friendly, helpful, and accommodating.
- Location10.0
Multiple reviews praised the hotel's great location, close to major attractions.
- Room Quality8.8
Room quality was hit or miss; while some rooms were acceptable, others were claustrophobic and poorly maintained.
- Amenities6.8
Major discrepancies in advertised amenities such as the absence of a gym, spa, and a restaurant.
- Value for Money9.3
Some guests felt the hotel did not deliver adequate value for the price, especially due to cleanliness issues.
- Food and Beverage7.8
Limited food options and extra costs for breakfast led to a lower perception of value.
- Overall Experience10.0
While there were significant issues, the positive staff interactions and location improved the overall experience.
Guest reviews
Great clean room and very helpful staff.
Great clean room and very helpful staff.
Full of character. The staffs are very friendly and helpful. The position is perfect for visitor. I can fully recommend
Full of character. The staffs are very friendly and helpful. The position is perfect for visitor. I can fully recommend
Nothing.
Friendliest staff on earth. We had misplaced our bag at the airport and they orchestrated everything for us including a later check out to accommodate us organising the bag to be returned. On top of this, they gave us some delicious near by spots for lunch and we are very grateful for how helpful they have been.
Friendliest staff on earth. We had misplaced our bag at the airport and they orchestrated everything for us including a later check out to accommodate us organising the bag to be returned. On top of this, they gave us some delicious near by spots for lunch and we are very grateful for how helpful they have been.
The staff were very friendly and helpful.
The staff were very friendly and helpful.