Nearby Attractions & Vibe
Situated in Uttara, Dhaka with easy access for airport transfers and a quiet neighborhood that guests note for its convenient location.
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Dhaka, BD
Hotel Heaven Inn
House 22, Road 5, Sector 3, Uttara
2 stars · Guest score 6.6/10
About this hotel
Luxurious Private Pool Accommodation: Hotel Heaven Inn in Dhaka's Uttara district offers a unique experience with private pools in every unit, perfect for a relaxing stay. Family-Friendly Environment: With family rooms and facilities for disabled guests, this bed and breakfast is ideal for all types of travelers seeking comfort and convenience. Delicious Dining and Fitness Options: Indulge in American cuisine at the on-site restaurant or stay active with fitness classes. Unwind by the outdoor fireplace after a day of exploring the city. Experience luxury and comfort at Hotel Heaven Inn. Book your stay now to enjoy a memorable vacation in Dhaka.
Highlights
Service & Comfort
Guest service is a noted strength, with staff responsiveness paired with comfortable rooms designed for relaxation and family-friendly features.
Distinctive Amenities & Dining
Private pools in select units and on-site dining options offer a unique stay experience within a cozy, two-star bed and breakfast setting.
Facilities
- Parking
- Free Parking
- Private parking
All 109 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Pets allowed
- BBQ facilities
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Barber/beauty shop
- Currency exchange
- Babysitting/child services
- Billiards
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Shared lounge/TV area
- Minimarket on site
- Special diet menus - on request
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Snack bar
- ATM/cash machine on site
- Lockers
- Toilet with grab rails
- Public transport tickets
- Evening entertainment
- Baby safety gates
- Lower bathroom sink
- Higher level toilet
- Emergency cord in bathroom
- Shuttle service (free)
- Entertainment staff
- Airport shuttle (free)
- Outdoor furniture
- Fruits
- Outdoor fireplace
- Fitness/spa locker rooms
- Fitness classes
- Personal trainer
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Breakfast takeaway containers
- Key card access
- Bike tours
- Tour/class on local culture
- Mobile app for room service
- Live music/performance
- Themed dinner nights
- Broadcast Live sport events
Check-in & checkout
- Check-in
- 10:00 AM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness4.7
Multiple complaints about stained bedsheets and hair in food indicate poor cleanliness.
- Service8.2
Customer service was noted positively, though some experiences were unprofessional.
- Location9.2
Location is very good for airport and quiet.
- Room Quality5.7
Issues with room smell and unprofessional reminders about extra guest indicate poor quality.
- Amenities4.7
Facilities did not match description, lack of advertised amenities.
- Value for Money7.2
Given the variety of issues, value does not meet expectations.
- Food and Beverage5.7
Food quality issues indicated by hair found in rice.
- Overall Experience7.3
Mixed reviews with significant issues impacting overall satisfaction.
Guest reviews
I had mistakenly left some chocolates,brought from abroad,in the refrigerator.The next day,I called the reception and asked them to bring my chocolates to me,they said they would let me know,but they never got back to me.This is not the kind of behavior one expects from a good hotel.
I had mistakenly left some chocolates,brought from abroad,in the refrigerator.The next day,I called the reception and asked them to bring my chocolates to me,they said they would let me know,but they never got back to me.This is not the kind of behavior one expects from a good hotel.
The room I paid for was infested with small cockroaches,and the condition of the bathroom was even worse water was constantly dripping from the tap and the flush mechanism on the toilet was broken.It was a very unpleasant situation,I brought these issues to their attention,but they failed to fix them.
I expect more from supporting (staff) they should more attentive and cooperative with decent approach .
I expect more from supporting (staff) they should more attentive and cooperative with decent approach .
nice gesture and well mannered .Also have to patience