Dhaka, BD

Hotel Heaven Inn

House 22, Road 5, Sector 3, Uttara

2 stars · Guest score 6.6/10

About this hotel

Luxurious Private Pool Accommodation: Hotel Heaven Inn in Dhaka's Uttara district offers a unique experience with private pools in every unit, perfect for a relaxing stay. Family-Friendly Environment: With family rooms and facilities for disabled guests, this bed and breakfast is ideal for all types of travelers seeking comfort and convenience. Delicious Dining and Fitness Options: Indulge in American cuisine at the on-site restaurant or stay active with fitness classes. Unwind by the outdoor fireplace after a day of exploring the city. Experience luxury and comfort at Hotel Heaven Inn. Book your stay now to enjoy a memorable vacation in Dhaka.

Highlights

Dhaka's Uttara District

Enjoy easy access to Dhaka's attractions while experiencing the vibrant local neighborhood at Hotel Heaven Inn.

Comfort and Service

Relax in family-friendly accommodations with facilities for disabled guests, ensuring a comfortable stay for all travelers.

Unique Amenities and Dining

Unwind with private pools in each unit, indulge in American cuisine, or stay active with fitness classes at the hotel.

Facilities

  • Parking
  • Free Parking
  • Private parking
All 109 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Pets allowed
  • BBQ facilities
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Packed lunches
  • Barber/beauty shop
  • Currency exchange
  • Babysitting/child services
  • Billiards
  • Non-smoking throughout
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Minimarket on site
  • Special diet menus - on request
  • Grocery deliveries
  • Wheelchair accessible
  • Allergy-free room
  • Kid meals
  • Snack bar
  • ATM/cash machine on site
  • Lockers
  • Toilet with grab rails
  • Public transport tickets
  • Evening entertainment
  • Baby safety gates
  • Lower bathroom sink
  • Higher level toilet
  • Emergency cord in bathroom
  • Shuttle service (free)
  • Entertainment staff
  • Airport shuttle (free)
  • Outdoor furniture
  • Fruits
  • Outdoor fireplace
  • Fitness/spa locker rooms
  • Fitness classes
  • Personal trainer
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Walking tours
  • Breakfast takeaway containers
  • Key card access
  • Bike tours
  • Tour/class on local culture
  • Mobile app for room service
  • Live music/performance
  • Themed dinner nights
  • Broadcast Live sport events

Check-in & checkout

Check-in
10:00 AM – 12:00 AM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness4.7

    Multiple complaints about stained bedsheets and hair in food indicate poor cleanliness.

  • Service8.2

    Customer service was noted positively, though some experiences were unprofessional.

  • Location9.2

    Location is very good for airport and quiet.

  • Room Quality5.7

    Issues with room smell and unprofessional reminders about extra guest indicate poor quality.

  • Amenities4.7

    Facilities did not match description, lack of advertised amenities.

  • Value for Money7.2

    Given the variety of issues, value does not meet expectations.

  • Food and Beverage5.7

    Food quality issues indicated by hair found in rice.

  • Overall Experience7.3

    Mixed reviews with significant issues impacting overall satisfaction.

Guest reviews

I expect more from the supporting staff, they should be more attentive and cooperative with a decent approach.

I expect more from the supporting staff, they should be more attentive and cooperative with a decent approach.

Nice gesture and well-mannered. Also, have patience.

Rahman · 7/10
Biswas · 9/10
Sakib · 7/10
NUR AHMED · 10/10
ABDULLAH · 1/10
Adnan · 1/10
Nure · 10/10
Sreenithi N V · 8/10