Prime Downtown Location
Just 5 blocks from Magnificent Mile, enjoy easy access to Chicago's top shopping, dining, and entertainment options.
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Chicago, US
Best Western Chicago Downtown-River North
125 West Ohio Street
3 stars · Guest score 7.4/10
About this hotel
Prime Location in Downtown Chicago Located just 5 blocks from the famous Magnificent Mile, our hotel offers easy access to the best shopping, dining, and entertainment in the city. Luxurious Amenities Enjoy our indoor heated pool, rooftop deck with stunning city views, and well-appointed rooms featuring flat-screen TVs and coffee makers for your comfort. Delicious Dining and Convenient Services Indulge in authentic Chicago-style deep-dish pizza at Pizzeria Ora Restaurant and Lounge, or opt for in-room dining. Stay active at our fitness center, stay productive at the business center, and let our 24-hour front desk assist you with anything you need. Experience the best of Chicago with us - book your stay now!
Highlights
Comfort & Service
Relax in well-appointed rooms with flat-screen TVs and coffee makers, and benefit from 24-hour front desk assistance.
Unique Amenities & Dining
Take a dip in the indoor heated pool, unwind on the rooftop deck, and savor authentic Chicago-style deep-dish pizza at Pizzeria Ora.
Facilities
- Parking
- Swimming pool
- Private parking
- Accessible parking
- Heated pool
- Indoor pool
- Rooftop pool
All 44 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Bar
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Concierge service
- Vending machine - drinks
- Outdoor furniture
- Sun loungers or beach chairs
- Fitness/spa locker rooms
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Fire extinguishers
- First aid kit available
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.2
Guests mentioned issues with cleanliness such as a dirty pool and inconsistent room cleanliness.
- Service8.0
Generally friendly staff, though some negative interactions reported with front desk personnel.
- Location8.7
Good location with proximity to various attractions.
- Room Quality7.2
Rooms are clean and comfortable but some are outdated.
- Amenities6.7
Some amenities underwhelming, such as the pool not being fully finished.
- Value for Money7.7
Parking fees were considered excessive and meals on-site were expensive.
- Food and Beverage6.2
No free breakfast available; limited food options.
- Overall Experience7.6
Overall experience was decent; satisfaction with many aspects but notable issues impacted enjoyment.
Guest reviews
The location was amazing, close to the river and downtown, and one street away from bars and restaurants. The beds were super comfortable, the room was clean and the staff were very helpful. They let us keep our bags at the hotel before and after our stay for a few hours. The restaurant under the hotel wasn’t bad either.
The location was amazing, close to the river and downtown, and one street away from bars and restaurants. The beds were super comfortable, the room was clean and the staff were very helpful. They let us keep our bags at the hotel before and after our stay for a few hours. The restaurant under the hotel wasn’t bad either.
The walls are very thin, and our room was by the ice machine. I would suggest a sign on the machine to not use after 11 pm or so, because it is jarringly loud and can wake you up even with ear plugs. You can hear neighbors through the vents, and like any big city the traffic is very loud outside. Also I appreciate the cleaning staff, but they started cleaning at 8/9 in the morning and the vacuuming will wake up and people wanting to sleep in.
room was clean and very comfortable
room was clean and very comfortable
With fenced parking
With fenced parking
Very loud. Pool not usable as it is being renovated, unfortunately this was not communicated beforehand.
Location
Location
I was hoping each room has a small microwave and fridge which they didn’t have.
Perfect location! In the middle of it all!
Perfect location! In the middle of it all!
One real small elevator for the entire hotel
Nice bed, soft and large
Nice bed, soft and large
Information about breakfast, coffee