Best Western Chicago Downtown-River North

125 West Ohio Street

3 stars · Guest score 7.4/10

About this hotel

Prime Location in Downtown Chicago Located just 5 blocks from the famous Magnificent Mile, our hotel offers easy access to the best shopping, dining, and entertainment in the city. Luxurious Amenities Enjoy our indoor heated pool, rooftop deck with stunning city views, and well-appointed rooms featuring flat-screen TVs and coffee makers for your comfort. Delicious Dining and Convenient Services Indulge in authentic Chicago-style deep-dish pizza at Pizzeria Ora Restaurant and Lounge, or opt for in-room dining. Stay active at our fitness center, stay productive at the business center, and let our 24-hour front desk assist you with anything you need. Experience the best of Chicago with us - book your stay now!

Highlights

Location & Vibe

Prime downtown setting with easy access to Magnificent Mile shopping and Chicago’s nightlife.

Service & Comfort

Friendly staff and clean, comfortable rooms help guests feel at home during their stay.

Amenities & Dining

Indoor pool, rooftop views, and Pizzeria Ora dining enhance the stay with conveniences and flavor.

Facilities

Parking
Swimming pool
Private parking
Accessible parking
Heated pool
Indoor pool
Rooftop pool

All 44 facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Bar
Non-smoking throughout
Sun terrace
Daily housekeeping
Concierge service
Vending machine - drinks
Outdoor furniture
Sun loungers or beach chairs
Fitness/spa locker rooms
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key card access

Check-in & checkout

Check-in: 03:00 PM
Check-out: 11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness7.2
Guests mentioned issues with cleanliness such as a dirty pool and inconsistent room cleanliness.
Service8.0
Generally friendly staff, though some negative interactions reported with front desk personnel.
Location8.7
Good location with proximity to various attractions.
Room Quality7.2
Rooms are clean and comfortable but some are outdated.
Amenities6.7
Some amenities underwhelming, such as the pool not being fully finished.
Value for Money7.7
Parking fees were considered excessive and meals on-site were expensive.
Food and Beverage6.2
No free breakfast available; limited food options.
Overall Experience7.6
Overall experience was decent; satisfaction with many aspects but notable issues impacted enjoyment.