Gold Coast, AU

Imperial Hotel Gold Coast

Sea World Drive

5 stars · Guest score 8.3/10

About this hotel

Luxurious Accommodations and Italian Craftsmanship Imperial Hotel Gold Coast offers a truly opulent experience with lavish accommodations and exquisite Italian craftsmanship throughout the property. Every corner exudes luxury and sophistication, ensuring a memorable stay for every guest. Award-Winning Dining and Wellness Facilities Indulge your senses with the culinary delights at the award-winning restaurants or pamper yourself at The Beauty Room. Stay active and rejuvenated at the fitness & wellness center, providing top-notch facilities and services for your relaxation and well-being. Exclusive Waterfront Location and Private Marina Enjoy the picturesque waterfront setting of Imperial Hotel Gold Coast, with a private marina offering a unique experience. Immerse yourself in the beauty of the Gold Coast Broadwater while experiencing unparalleled luxury and service. Experience the epitome of luxury and sophistication at Imperial Hotel Gold Coast. Book now for an unforgettable stay.

Highlights

Waterfront Setting

Enjoy the picturesque Gold Coast Broadwater and a private marina, offering a serene and exclusive environment right at the hotel’s doorstep.

Luxury Guest Experience

Lavish accommodations and exquisite Italian craftsmanship ensure a sophisticated and memorable stay for every guest.

Distinctive Amenities

Savor award-winning dining options and unwind at The Beauty Room, complemented by top-tier wellness facilities.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Parking garage
  • Pool bar
All 89 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Packed lunches
  • Spa/wellness center
  • Currency exchange
  • Babysitting/child services
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Concierge service
  • Special diet menus - on request
  • Grocery deliveries
  • Wheelchair accessible
  • Kid meals
  • Electric vehicle charging station
  • Toilet with grab rails
  • Kid-friendly buffet
  • Evening entertainment
  • Lower bathroom sink
  • Higher level toilet
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Coffee Shop on site
  • Spa/wellness center services
  • Beauty Services
  • Visual aids: Braille
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Key card access
  • Mobile app for room service
  • Live music/performance
  • Happy hour

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.8

    Several cleanliness issues reported, including foul odors and unclean areas.

  • Service7.8

    Service issues noted, including the inability to provide an invoice and delays in room service.

  • Location9.8

    Positive sentiment about convenient location near restaurants and attractions.

  • Room Quality7.8

    General sentiment indicates rooms are dated with some maintenance issues.

  • Amenities8.8

    Facilities like the pool and breakfast received positive mentions, though some amenities were lacking.

  • Value for Money7.8

    Mixed feelings regarding overall value, especially in light of complaints.

  • Food and Beverage8.8

    Breakfast was highlighted positively, but variety at breakfast is noted as reduced.

  • Overall Experience8.8

    Overall experience was satisfactory for some, but significant issues were noted.