Ponta Delgada, PT

Mercure Ponta Delgada Azores

Rua Machado dos Santos 82

4 stars · Guest score 9.3/10

About this hotel

Luxurious Accommodations Indulge in air-conditioned rooms with modern amenities and a private bathroom. Each room is furnished with a comfortable desk and a safety deposit box for your convenience. Relaxation and Recreation Enjoy a year-round outdoor pool, indoor pool, sauna, and hammam for ultimate relaxation. The hotel also offers a shared lounge for guests to unwind in. Convenient Services Start your day with a delicious buffet or continental breakfast. Benefit from 24/7 multilingual reception staff, providing guidance in German, English, Spanish, and French. Take advantage of available bike and car hire services for exploring the beautiful surrounding area. Experience luxury and comfort at Mercure Ponta Delgada Azores!

Highlights

Prime Location

Situated in Ponta Delgada, the hotel offers easy access to local attractions and the vibrant Azores neighborhood.

Exceptional Service

Enjoy 24/7 multilingual reception staff and convenient services like bike and car hire for a seamless stay.

Luxury Amenities

Relax in the outdoor and indoor pools, sauna, hammam, and start your day with a delicious breakfast.

Facilities

  • Swimming pool
  • Outdoor pool
  • Heated pool
  • Indoor pool
  • Kids' pool
All 87 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Family rooms
  • Hiking
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Fishing
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Tennis court
  • Car hire
  • Sauna
  • Dry cleaning
  • Breakfast in the room
  • Diving
  • Massage services
  • Windsurfing
  • Snorkelling
  • Spa/wellness center
  • Solarium
  • Hammam
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Shared lounge/TV area
  • Board games/puzzles
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Toilet with grab rails
  • Emergency cord in bathroom
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Steam room
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV in common areas
  • Access to health care professionals
  • Face masks for guests available
  • Security alarm
  • Thermometers for guests provided by property
  • Walking tours
  • Key card access
  • Bike tours
  • Tour/class on local culture
  • Live music/performance
  • Broadcast Live sport events
  • Temporary art galleries
  • Happy hour

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.3

    Very clean and well-maintained hotel with friendly staff.

  • Service9.8

    Staff is very helpful, professional, and attentive.

  • Location9.8

    Fantastic location in the city center, ideal for exploring.

  • Room Quality9.2

    Rooms are comfortable, new, and well-equipped.

  • Amenities9.3

    Great amenities including a spa, pools, and wellness facilities.

  • Value for Money9.2

    Very good value considering the quality of services and facilities.

  • Food and Beverage8.3

    Breakfast offerings are good, but some items like the coffee need improvement.

  • Overall Experience9.6

    An excellent hotel experience overall with minor issues.

Guest reviews

Rubbens · 9/10

Modern good facilities, very good beds, good location

Modern good facilities, very good beds, good location

I will come back

Sven · 10/10
Paula · 9/10

Room

Room

TOMAS · 9/10
Carla · 10/10
PILA · 9/10
Carlos · 9/10

The location is great, a very friendly and helpful staff, clean, comfortable

The location is great, a very friendly and helpful staff, clean, comfortable

Ben · 9/10