Location & Vibe
Excellent city-center setting in Ponta Delgada, putting you close to key sights and local life for effortless exploration.
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Ponta Delgada, PT
Mercure Ponta Delgada Azores
Rua Machado dos Santos 82
4 stars · Guest score 9.3/10
About this hotel
Luxurious Accommodations Indulge in air-conditioned rooms with modern amenities and a private bathroom. Each room is furnished with a comfortable desk and a safety deposit box for your convenience. Relaxation and Recreation Enjoy a year-round outdoor pool, indoor pool, sauna, and hammam for ultimate relaxation. The hotel also offers a shared lounge for guests to unwind in. Convenient Services Start your day with a delicious buffet or continental breakfast. Benefit from 24/7 multilingual reception staff, providing guidance in German, English, Spanish, and French. Take advantage of available bike and car hire services for exploring the beautiful surrounding area. Experience luxury and comfort at Mercure Ponta Delgada Azores!
Highlights
Service & Comfort
Highly attentive staff and well-maintained rooms ensure a smooth, comfortable stay with easy check-in and thoughtful touches.
Amenities & Dining
Luxurious spa-style facilities and on-site dining options complement modern rooms with air conditioning and minibars.
Facilities
- Swimming pool
- Outdoor pool
- Heated pool
- Indoor pool
- Kids' pool
All 87 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Hiking
- Lift / Elevator
- Laundry
- Luggage storage
- Fishing
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Tennis court
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Diving
- Massage services
- Windsurfing
- Snorkelling
- Spa/wellness center
- Solarium
- Hammam
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Shared lounge/TV area
- Board games/puzzles
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Toilet with grab rails
- Emergency cord in bathroom
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Steam room
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV in common areas
- Access to health care professionals
- Face masks for guests available
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Key card access
- Bike tours
- Tour/class on local culture
- Live music/performance
- Broadcast Live sport events
- Temporary art galleries
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.3
Very clean and well-maintained hotel with friendly staff.
- Service9.8
Staff is very helpful, professional, and attentive.
- Location9.8
Fantastic location in the city center, ideal for exploring.
- Room Quality9.2
Rooms are comfortable, new, and well-equipped.
- Amenities9.3
Great amenities including a spa, pools, and wellness facilities.
- Value for Money9.2
Very good value considering the quality of services and facilities.
- Food and Beverage8.3
Breakfast offerings are good, but some items like the coffee need improvement.
- Overall Experience9.6
An excellent hotel experience overall with minor issues.
Guest reviews
El alojamiento superó mis expectativas con creces. No suelo hacer comentarios de los alojamientos pero para Mercure en Ponta Delgada siento que lo necesito por el gran hotel que es y como nos trataron. Me costó mucho decidirme a la hora de buscar hotel en ponta delgada y no puedo estar más contenta por la decisión. Hotel céntrico, hay parking al menos en octubre... tiene poquitas plazas pero tienes alrededor parkings ... muy moderno para punta delgada, limpio, habitaciones espaciosas, desayuno riquísimo, piscina climatizada con sauna y sin olvidar de mencionar a Rafael que sabe español y su ilusión es visitar ibiza...que nos trató de 10 en el restaurante. No te lo pienses
El alojamiento superó mis expectativas con creces. No suelo hacer comentarios de los alojamientos pero para Mercure en Ponta Delgada siento que lo necesito por el gran hotel que es y como nos trataron. Me costó mucho decidirme a la hora de buscar hotel en ponta delgada y no puedo estar más contenta por la decisión. Hotel céntrico, hay parking al menos en octubre... tiene poquitas plazas pero tienes alrededor parkings ... muy moderno para punta delgada, limpio, habitaciones espaciosas, desayuno riquísimo, piscina climatizada con sauna y sin olvidar de mencionar a Rafael que sabe español y su ilusión es visitar ibiza...que nos trató de 10 en el restaurante. No te lo pienses
todo perfecto
Comfortable modern room with comfortable bed and great location
Comfortable modern room with comfortable bed and great location
Steam room not on (you can ask if you plan ahead)
Tout était très bien
Tout était très bien
Rien
Zentrale Lage, Premium Zimmer mit schönem Blick auf die Altstadt und den Hafen, schöner Spa-Bereich, wenn auch klein (aber ausreichend), kostenloser Parkplatz für Mietwagen, regionale Speisen beim täglich wechselnden Frühstück
Zentrale Lage, Premium Zimmer mit schönem Blick auf die Altstadt und den Hafen, schöner Spa-Bereich, wenn auch klein (aber ausreichend), kostenloser Parkplatz für Mietwagen, regionale Speisen beim täglich wechselnden Frühstück
Personal beim Frühstück teils unfreundlich und unaufmerksam
My stay here was great, the staff is very friendly and helpful They have outside pool, indoor one, sauna and steam room, all well maintained and clean The breakfast was great, fresh and with large variety Perfect location and parking
My stay here was great, the staff is very friendly and helpful They have outside pool, indoor one, sauna and steam room, all well maintained and clean The breakfast was great, fresh and with large variety Perfect location and parking