New Orleans, US

The Mercantile Hotel

727 South Peters Street

3 stars · Guest score 8.4/10

About this hotel

Central Location in New Orleans The Mercantile Hotel, nestled in the heart of New Orleans, offers free WiFi and a convenient 24-hour front desk. Situated in the vibrant New Orleans Central Arts Warehouse District, this 3-star hotel is perfect for exploring the city's cultural scene. Comfortable Rooms with Modern Amenities Each room at The Mercantile Hotel features a cozy seating area, private bathroom, air conditioning, and a TV, ensuring a comfortable stay for guests. Whether you're traveling for business or leisure, the rooms provide a relaxing retreat. Convenient Facilities for Guests Guests can take advantage of the hotel's business center and lobby lounge, perfect for working or unwinding after a day of sightseeing. With Morial Convention Center and Bourbon Street nearby, The Mercantile Hotel is the ideal choice for your stay in New Orleans. Experience the charm of New Orleans at The Mercantile Hotel - Book your stay now!

Highlights

Prime Downtown Location

Nestled in the vibrant Central Arts Warehouse District, close to Morial Convention Center and Bourbon Street, perfect for exploring New Orleans.

Comfort & Convenience

Enjoy modern amenities, a cozy seating area, private bathroom, and 24-hour front desk service for a relaxing stay.

Guest Facilities & Lounge

Make use of the business center and lobby lounge, ideal for work or unwinding after a day of sightseeing.

Facilities

  • Parking
  • Valet parking
  • Private parking
  • Accessible parking
  • Parking garage
All 33 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Heating
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Non-smoking throughout
  • Private check-in/check-out
  • Shared lounge/TV area
  • Minimarket on site
  • Concierge service
  • Wheelchair accessible
  • Vending machine - drinks
  • Toilet with grab rails
  • Vending machine - snacks
  • Fire extinguishers
  • Smoke alarms
  • CCTV in common areas
  • Key card access
  • Temporary art galleries
  • Happy hour

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.1

    Generally clean, though some guests mentioned issues like sewer smell and mold.

  • Service9.0

    Staff were accommodating, helpful, and welcoming.

  • Location9.1

    Great location with many attractions within walking distance.

  • Room Quality7.5

    Rooms vary in quality; some are spacious, while others have issues with temperature and drainage.

  • Amenities8.6

    Included amenities are mostly adequate, but some guests suggested improvements.

  • Value for Money8.5

    Good value for the location and size of rooms, though some issues with room types.

  • Food and Beverage8.1

    Breakfast was decent, though some guests mentioned it could be better.

  • Overall Experience8.4

    A generally positive experience with some notable criticisms.

Guest reviews

This is the 3rd time we’ve stayed there, and we will come back. Every room is a suite, and to get a suite at this price is wonderful. It’s clean and the staff is helpful and kind. This time the A/C in our room was not cooling correctly…they immediately moved us to another across the hall, and as I was standing there called someone to address the problem in the old room.

This is the 3rd time we’ve stayed there, and we will come back. Every room is a suite, and to get a suite at this price is wonderful. It’s clean and the staff is helpful and kind. This time the A/C in our room was not cooling correctly…they immediately moved us to another across the hall, and as I was standing there called someone to address the problem in the old room.

Nothing

Erik · 10/10

Great location, 10 minutes from the main area of New Orleans, traveling alone I never felt in danger, not even returning in the evening after midnight. The room is very large, clean and equipped with a microwave, fridge, desk, and sitting area, including a record player, a really noteworthy touch for the Jazz city. Friendly staff

Great location, 10 minutes from the main area of New Orleans, traveling alone I never felt in danger, not even returning in the evening after midnight. The room is very large, clean and equipped with a microwave, fridge, desk, and sitting area, including a record player, a really noteworthy touch for the Jazz city. Friendly staff

Francesca · 9/10
Jerry J · 9/10
Ashton · 10/10

Having a suite for the price of a room…nice. August in New Orleans… Air-conditioning is so important! This hotel does not disappoint. Hallways are cold, rooms are cold, breakfast area is cold…so nice!

Having a suite for the price of a room…nice. August in New Orleans… Air-conditioning is so important! This hotel does not disappoint. Hallways are cold, rooms are cold, breakfast area is cold…so nice!

My biggest problem with this hotel… Is the same problem with basically every hotel in New Orleans, availability of parking… And the cost to valet… We were able to find street parking literally right in front of the hotel or just around the corner and it’s free from 10 PM to 8 AM. This works for our schedule because we were doing things in other areas of New Orleans all day long, and only got back to the hotel around 10 PM.

Erik · 10/10

Everything was great

Everything was great

Zenaida · 10/10

Location

Location

Bed bugs

Erica · 1/10

Clean, nice separation of functional areas of the room. Nice breakfast with different choices. Great location

Clean, nice separation of functional areas of the room. Nice breakfast with different choices. Great location

Yan · 9/10