Holiday Inn Express Ciudad de Mexico Condesa by IHG

About this hotel

Modern Guestrooms and On-Site Restaurant Experience comfort and convenience at Hotel Roosevelt with modern guestrooms equipped with cable TV and wireless internet. Indulge in authentic Mexican cuisine at our on-site restaurant or enjoy the luxury of room service in the comfort of your room. Convenient Facilities Our hotel offers a conference room for 20 people, perfect for business meetings or events. Whether you're here for work or leisure, we have all the amenities to make your stay enjoyable and productive. Ideal Location Located on Insurgentes Avenue, Hotel Roosevelt is minutes away from the World Trade Center and close to popular attractions like the historic district and Anthropology Museum. Explore the vibrant neighborhood with unique shops and restaurants, or unwind at Chapultepec Forest nearby. Book your stay at Hotel Roosevelt now for a memorable experience in downtown Mexico City!

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• 24-hour front desk
• Business center
• Family rooms
• Lift / Elevator
• Laundry
• Luggage storage
• Safety deposit box
• Fax/photocopying
• Tour desk
• Ironing service
• Dry cleaning
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Daily housekeeping
• Concierge service
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV in common areas
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Breakfast takeaway containers
• Key card access
• Happy hour

Check-in & checkout

Check-in

03:00 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness7.5

  Multiple mentions of dust and noise due to renovations.

• Service8.5

  General appreciation for the staff's attentiveness despite some minor issues.

• Location9.0

  Excellent location near attractions and public transport.

• Room Quality8.0

  Rooms were comfortable and newly renovated.

• Amenities7.5

  Some amenities like the coffee machine reported issues; gym not functioning.

• Value for Money7.9

  Respondents indicated satisfaction with the value, considering the renovations.

• Food and Beverage8.5

  Positive comments on the breakfast offerings and quality.

• Overall Experience8.0

  Many guests reported overall satisfaction despite some ongoing renovations.

Guest reviews

The hotel is in an amazing area full of parks and greenery! Condesa is definitely one of my favorite neighborhoods (and fyi has some of the best bakeries in the world)! The hotel itself provides comfortable rooms and exceptional service! The rooms were very clean and the beds were comfortable! The staff were very friendly and willing to accommodate me! It also offers a gym and breakfast!

The hotel is in an amazing area full of parks and greenery! Condesa is definitely one of my favorite neighborhoods (and fyi has some of the best bakeries in the world)! The hotel itself provides comfortable rooms and exceptional service! The rooms were very clean and the beds were comfortable! The staff were very friendly and willing to accommodate me! It also offers a gym and breakfast!

N/A

Location, facilities, breakfast, water, ice.

Location, facilities, breakfast, water, ice.

Noise in the hallways due to early morning cleaning.