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Kraków, PL
ROYAL Apartments
32 Starowiślna 1 piętro
3 stars · Guest score 7.1/10
About this hotel
Experience the charm of Krakow at ROYAL Apartments, nestled just an 11-minute stroll from the iconic St. Mary's Basilica. Prime Location Surrounded by the rich history of the city, you're mere steps away from the bustling Main Market Square, the majestic Wawel Royal Castle, and the popular Galeria Krakowska. Comfort & Convenience Each unit is thoughtfully designed, featuring cozy seating areas, flat-screen TVs with streaming services, and private bathrooms equipped with hair dryers for your comfort. Some apartments come with fully equipped kitchens, perfect for whipping up a meal after a day of exploration. Amenities Galore Stay connected with complimentary WiFi throughout the property and enjoy the serene garden. For added convenience, private parking is available, and an airport shuttle service can be arranged for your travels. Don't miss out on a picturesque stay—book your escape to ROYAL Apartments today!
Facilities
- Parking
- Private parking
All 44 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Heating
- Family rooms
- Garden
- Express check-in/check-out
- Airport shuttle
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Airport drop off
- Airport pick up
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Security alarm
- Mobile app for room service
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness5.6
Numerous guests noted issues with cleanliness, including dirty linens and mold.
- Service8.0
Mixed reviews; some guests mentioned unresponsive staff regarding maintenance issues.
- Location9.1
Guests praised the convenient location near the city center and tram station.
- Room Quality7.0
Spacious rooms reported, but many complaints about cold temperatures and maintenance.
- Amenities6.0
Lacked basic amenities such as adequate toiletries and linens.
- Value for Money6.5
Guests felt that the quality did not match the price, given reported issues.
- Food and Beverage7.6
No specific mentions, rated based on standard expectations for hotel dining.
- Overall Experience7.0
Overall experience was mixed with significant issues affecting guest satisfaction.
Guest reviews
Clean and tidy
Clean and tidy
We got a worse room than we had booked. We didn't complain, we enjoyed ourselves just fine for one night. A bit lively environment for walking with a big dog.
We got a worse room than we had booked. We didn't complain, we enjoyed ourselves just fine for one night. A bit lively environment for walking with a big dog.
The location was excellent
The location was excellent
The room consisted of a double bed, 2 armchairs, a kettle, and a Nespresso machine with 2 capsules. No table or desk, no refrigerator
Great location. Spacious rooms, air conditioning. We had an apartment on the 2nd floor with no elevator.
Great location. Spacious rooms, air conditioning. We had an apartment on the 2nd floor with no elevator.
One air conditioning unit was probably broken because the noise was unbearable.
Price
Price
Really close to the main square.
Really close to the main square.
Noisy, the kitchen equipment is a bit incomplete (e.g. coffee cups, beer glass, etc.)