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Tulum, MX
Hotel Ma'xanab Tulum
5 stars · Guest score 9/10
About this hotel
Luxurious Accommodation with Free Bikes Hotel Ma'xanab Tulum, located just steps away from South Tulum Beach, offers 5-star accommodation with free bikes for guests to explore the beautiful surroundings. The air-conditioned rooms with free WiFi and private bathrooms provide a comfortable stay, with some rooms even boasting terraces and sea views. Dining Options and Fitness Centre Indulge in authentic Mexican cuisine at the hotel's restaurant, which also caters to vegetarian, vegan, and gluten-free preferences. After a flavorful meal, guests can stay active at the fitness centre or take a refreshing dip in the outdoor swimming pool. Concierge Services and Tour Organizing Experience top-notch hospitality with room service, concierge assistance, and tour planning available at Hotel Ma'xanab Tulum. Explore nearby attractions like Tulum Archeological Site and Parque Nacional Tulum with ease, making your stay both relaxing and adventurous. Book your stay at Hotel Ma'xanab Tulum now to enjoy a blend of luxury, convenience, and personalized service.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Infinity pool
All 84 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- Restaurant
- Room service
- Terrace
- Garden
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Breakfast in the room
- Massage services
- Packed lunches
- Spa/wellness center
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Board games/puzzles
- Shuttle service (additional charge)
- Beachfront
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Private beach area
- Adult only
- Open-air bath
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Fruits
- Shallow end
- Spa/wellness center services
- Beauty Services
- Beach
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 03:00 PM – 11:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.4
Some reviews indicate concerns about dirty beaches in the area, impacting the overall cleanliness impression.
- Service9.4
Most reviews praise the excellent service and helpful staff, indicating a strong focus on customer care.
- Location8.4
While the hotel is praised for its beachfront location, there are mentions of abandoned hotels nearby affecting overall perception.
- Room Quality8.3
Room quality is generally positive, though there were some specific complaints about room locations and issues with privacy.
- Amenities9.4
Positive sentiment regarding hotel facilities is noted, including beautiful pool and dining options.
- Value for Money9.3
Given the high ratings across services and amenities, the hotel is perceived as providing good value for the pricing.
- Food and Beverage9.4
Food quality is highly praised, particularly the breakfast and seafood items.
- Overall Experience9.4
Overall, guests express high satisfaction with their experiences, noting a desire to return.