Kyoto, JP

Cross Hotel Kyoto

4 stars · Guest score 9.4/10

About this hotel

Luxurious Kyoto-Style Accommodation Elegant Rooms with Modern Amenities : Experience the charm of traditional Kyoto-style architecture in our warmly decorated rooms equipped with a flat-screen TV, hot tub, and stunning mountain views. Convenient Location : Situated in the heart of Kawaramachi Sanjo, our hotel is just minutes away from major transportation hubs, making it easy to explore the city. Local Attractions and Easy Access : Immerse yourself in the vibrant culture with Nishiki Market and Gion Shirakawa nearby. Let us assist you in discovering the best of Kyoto during your stay. Book your stay at Cross Hotel Kyoto for an unforgettable experience in the cultural heart of Japan.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Heating
  • Family rooms
  • Lift / Elevator
  • Luggage storage
  • Safety deposit box
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service
  • Dry cleaning
  • Currency exchange
  • Non-smoking throughout
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Concierge service
  • Wheelchair accessible
  • Toilet with grab rails
  • Public transport tickets
  • Emergency cord in bathroom
  • Wine/champagne
  • Coffee Shop on site
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Security alarm
  • Thermometers for guests provided by property
  • Key card access

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.3

    The rooms are exceptionally clean and bigger than the average rooms in Kyoto.

  • Service9.8

    Helpful and professional staff; many mentions of excellent service.

  • Location9.8

    Fantastic location right by Pontocho Alley and easy access to public transport.

  • Room Quality9.3

    Rooms are well spaced, clean, and comfortable.

  • Amenities8.8

    Standard quality for this hotel tier; some amenities are lacking like coin laundry.

  • Value for Money9.3

    Excellent value for money with great facilities.

  • Food and Beverage9.3

    Breakfast was great with a lot of choice.

  • Overall Experience9.7

    Overall a fantastic stay with high satisfaction reported.

Guest reviews

Spacious room, beautifully decorated and functional. Very clean and comfortable. Handy location, walking distance to train station. Great staff at the front desk. Highly recommend.

Spacious room, beautifully decorated and functional. Very clean and comfortable. Handy location, walking distance to train station. Great staff at the front desk. Highly recommend.

Lada · 10/10
pablo · 9/10
Allen · 8/10

The location

The location

A bit noisy

Sabrina · 9/10

All good, great location!

All good, great location!

Mariana · 9/10
Aaron · 5/10

High-level hotel, accessible, very comfortable bed, good breakfast, vegetables, cheeses, located in a central area with lots of shops and restaurants

High-level hotel, accessible, very comfortable bed, good breakfast, vegetables, cheeses, located in a central area with lots of shops and restaurants

Everything was very good

moty · 10/10
Sana El batool · 8/10