Prime Location
Nestled near cultural landmarks like Abay Opera House and Kazakhstan Independence Monument, offering easy access to Almaty's attractions.
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Almaty, KZ
AIRIS Residence
Казахстан Наурызбай батыра 134/2
4 stars
About this hotel
Welcome to AIRIS Residence, your perfect getaway in the heart of Almaty. Stylish Accommodations : Our 4-star hotel features air-conditioned rooms, each equipped with a private bathroom and safety deposit box, ensuring your comfort and security throughout your stay. Convenient Amenities : Enjoy complimentary WiFi, a 24-hour front desk, and luggage storage services, making your experience seamless and stress-free. Delicious Dining Options : Start your day right with our delightful buffet or halal breakfast, set to energize you for your adventures around the city. Nestled close to cultural landmarks like Abay Opera House and Kazakhstan Independence Monument, AIRIS Residence is your ideal choice for an unforgettable stay. Book your getaway today and elevate your Almaty experience!
Highlights
Guest Comfort
Enjoy air-conditioned rooms with private bathrooms, safety deposit boxes, and 24-hour front desk service for a seamless stay.
Dining & Amenities
Start your day with our halal breakfast or buffet, complemented by complimentary WiFi and luggage storage for convenience.
Facilities
- Parking
- Free Parking
- Private parking
All 35 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Heating
- Family rooms
- Luggage storage
- Safety deposit box
- Billiards
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Shared lounge/TV area
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Security alarm
- Breakfast takeaway containers
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness1.0
Multiple reviews praise cleanliness: rooms described as clean, tidy and well maintained.
- Service1.0
Service repeatedly praised — staff described as very polite, attentive and helpful (positive mention of receptionist Alihan).
- Location1.0
Location noted as convenient and quiet, within walking distance of restaurants and shops.
- Room Quality1.0
Rooms described as comfortable, cozy and equipped with necessary amenities for a pleasant stay.
- Amenities1.0
Amenities are generally adequate, but a few complaints about small toiletry packaging (plastic bottles) were made.
- Value for Money1.0
Guests indicate the price is reasonable and matches the quality — good value for money.
- Food and Beverage1.0
Breakfasts described as tasty and varied, though one comment suggested the breakfast dining room could be improved.
- Overall Experience1.0
Overall sentiment is strongly positive: guests express satisfaction and willingness to return or recommend the hotel.
Guest reviews
East to west Dana is best
East to west Dana is best
Na
The staff was friendly and accommodating especially Tim.
The staff was friendly and accommodating especially Tim.
There was construction noise one afternoon for a few hours. The internet was spotty and only worked well in the lobby. The room was decent sized but outdated and needed work on the walls.
The location is good. The staff is also kind. They gave me chocolate at check-out. There is a water server and unlimited drinking water.
The location is good. The staff is also kind. They gave me chocolate at check-out. There is a water server and unlimited drinking water.
There are many defects in the facilities. First, the shower, the type that comes out from the ceiling leaks due to construction errors. It also took quite some time for hot water to come out. The construction of the washbasin is also sloppy. When hot water was released, cloudy water came out. The hooks near the entrance are not installed horizontally.