Taipei, TW

Chaiin Hotel - Dongmen

3 - 12F, No. 163, Section 2, Xinyi Road

3 stars · Guest score 8.6/10

About this hotel

Convenient Location Located just a minute’s walk from MRT Dongmen Station, Chaiin Hotel - Dongmen offers easy access to Taipei's key attractions like Taipei 101 and Ximending. Comfortable Rooms Experience comfort in every stay with air-conditioned rooms equipped with modern amenities including a flat-screen TV, electric kettle, and complimentary bottled water. Dining Options Indulge in a daily buffet breakfast at the hotel's restaurant and explore a variety of dining choices within a 5-minute walk. Experience convenience, comfort, and culinary delights at Chaiin Hotel - Dongmen. Book your stay now for a memorable Taipei getaway.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Business center
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Non-smoking throughout
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Concierge service
  • Wheelchair accessible
  • Toilet with grab rails
  • Emergency cord in bathroom
  • Visual aids: Braille
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Security alarm
  • Thermometers for guests provided by property
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.4

    Cleanliness was noted in multiple reviews, with some comments reflecting a need for improvement.

  • Service8.8

    The staff received positive comments on their friendliness and professionalism.

  • Location9.1

    Many reviews highlight the great location as a significant advantage.

  • Room Quality8.4

    Mixed sentiments regarding room amenities and noise levels, indicating average quality.

  • Amenities8.6

    Amenities were appreciated, though some areas could improve, like breakfast options.

  • Value for Money8.6

    Generally viewed as good value for money considering location and service.

  • Food and Beverage8.4

    Breakfast received mixed feedback; some guests wished for more variety.

  • Overall Experience8.6

    Overall positive experience noted by guests, with minor concerns to address.

Guest reviews

Convenient transportation

Convenient transportation

The room was spacious during the first stay (5F), but much smaller during the second stay at the same price level (3F). Although I immediately raised the issue, the response was that the hotel was fully booked and unable to change rooms. The next day, during breakfast, I inquired at the front desk about the possibility of pre-booking a room number. A young male staff member had a very poor attitude and replied disdainfully, saying that staying in a four-person room would be more spacious... At that moment, I pointed out his poor service attitude, and only then did the staff member apologize... This was the worst service attitude I have ever encountered at a hotel.

· 6/10

The location is very convenient, right next to the MRT and bus station. Just across the street is Yongkang Street!!!!

The location is very convenient, right next to the MRT and bus station. Just across the street is Yongkang Street!!!!

The only small drawback is that we happened to stay in the first room near the elevator, and the soundproofing is slightly poor!

Yu Ling · 10/10
riccardo · 9/10
emiko · 9/10

Clean and comfortable. Healthy breakfast.

Clean and comfortable. Healthy breakfast.

chen · 10/10

The hot water is great, and the transportation is very convenient

The hot water is great, and the transportation is very convenient

· 10/10
Yura · 9/10
尚彣 · 10/10