Nearby Attractions
Moments from Victoria Falls with pleasant grounds and wildlife views, offering a prime Victoria Falls experience.
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Victoria Falls, ZW
Ilala Lodge Hotel
Area A8
4 stars · Guest score 9.1/10
About this hotel
Luxurious Accommodation with Spectacular Views Unparalleled Dining Experience at The Cassia Restaurant Indulge in exquisite cuisine while overlooking the lush gardens at our on-site restaurant. The perfect setting for a memorable dining experience. Exciting Activities and Adventures From witnessing the majestic Victoria Falls to adrenaline-pumping adventures like bungee jumping and white-water rafting, there is never a dull moment at Ilala Lodge Hotel. Experience luxury and adventure seamlessly blended at Ilala Lodge Hotel. Book now to create unforgettable memories.
Highlights
Service Quality
Staff are known for being friendly and helpful, ensuring a comfortable, secure stay.
Distinctive Amenities
Luxurious rooms with pool views and on-site dining at The Cassia Restaurant overlooking lush gardens.
Facilities
- Parking
- Free Parking
- Swimming pool
- Outdoor pool
- Pool bar
All 69 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Garden
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Meeting/banquet facilities
- Car hire
- Massage services
- Packed lunches
- Spa/wellness center
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Snack bar
- ATM/cash machine on site
- Evening entertainment
- Hot spring bath
- Wine/champagne
- Airport drop off
- Airport pick up
- Fruits
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM – 06:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.6
Generally reported as clean and comfortable in several reviews, though some guests noted tired rooms and old carpeting in places.
- Service9.9
Staff repeatedly described as very friendly, helpful and secure; some isolated reports of slow restaurant service and delayed assistance at reception, but overall service is a strong positive.
- Location9.8
Consistently praised for being very close to Victoria Falls with pleasant grounds and views; many guests highlighted the convenience and ability to hear the falls.
- Room Quality9.5
Rooms often described as spacious and comfortable with good beds and balconies; a few mentions of soft pillows/mattresses and some worn décor in places.
- Amenities9.3
Strong outdoor/indoor seating, attractive gardens and wildlife viewing; restaurant and bar well regarded. Some complaints about intermittent in-room WiFi.
- Value for Money8.3
Mixed sentiment: many feel location and facilities justify the price, while at least one guest felt the cost was excessive relative to room condition and services.
- Food and Beverage7.8
Breakfast and restaurant receive positive notes for variety and quality by several guests, but there are also reports of limited buffet selection, slow restaurant service, and a serious food-safety complaint from one guest.
- Overall Experience9.6
Overall very positive impressions driven by location, friendly staff, gardens and comfortable rooms; drawbacks include helicopter noise, some service delays and isolated food/room-condition issues.