Ilala Lodge Hotel

About this hotel

Luxurious Accommodation with Spectacular Views Unparalleled Dining Experience at The Cassia Restaurant Indulge in exquisite cuisine while overlooking the lush gardens at our on-site restaurant. The perfect setting for a memorable dining experience. Exciting Activities and Adventures From witnessing the majestic Victoria Falls to adrenaline-pumping adventures like bungee jumping and white-water rafting, there is never a dull moment at Ilala Lodge Hotel. Experience luxury and adventure seamlessly blended at Ilala Lodge Hotel. Book now to create unforgettable memories.

Highlights

Facilities

• Parking
• Free Parking
• Swimming pool
• Outdoor pool
• Pool bar

Check-in & checkout

Check-in

02:00 PM – 06:00 PM

Check-out

11:00 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.6

  Generally reported as clean and comfortable in several reviews, though some guests noted tired rooms and old carpeting in places.

• Service9.9

  Staff repeatedly described as very friendly, helpful and secure; some isolated reports of slow restaurant service and delayed assistance at reception, but overall service is a strong positive.

• Location9.8

  Consistently praised for being very close to Victoria Falls with pleasant grounds and views; many guests highlighted the convenience and ability to hear the falls.

• Room Quality9.5

  Rooms often described as spacious and comfortable with good beds and balconies; a few mentions of soft pillows/mattresses and some worn décor in places.

• Amenities9.3

  Strong outdoor/indoor seating, attractive gardens and wildlife viewing; restaurant and bar well regarded. Some complaints about intermittent in-room WiFi.

• Value for Money8.3

  Mixed sentiment: many feel location and facilities justify the price, while at least one guest felt the cost was excessive relative to room condition and services.

• Food and Beverage7.8

  Breakfast and restaurant receive positive notes for variety and quality by several guests, but there are also reports of limited buffet selection, slow restaurant service, and a serious food-safety complaint from one guest.

• Overall Experience9.6

  Overall very positive impressions driven by location, friendly staff, gardens and comfortable rooms; drawbacks include helicopter noise, some service delays and isolated food/room-condition issues.

Guest reviews

Lovely hotel in perfect setting close to the falls

Lovely hotel in perfect setting close to the falls

It can be difficult to get a room

Location, outdoor setting, comfort, and cleanliness of the rooms

Location, outdoor setting, comfort, and cleanliness of the rooms

Activity organization a bit messy. Constant helicopter noise.

So, the hotel's highlight is its location, the closest to the waterfall. The staff is friendly, very pleasant, we liked it. The rooms are spacious. That's where the positives end.

So, the hotel's highlight is its location, the closest to the waterfall. The staff is friendly, very pleasant, we liked it. The rooms are spacious. That's where the positives end.

Let me start by saying that for two nights we paid $1000. Its price per night is not $500, but a maximum of $50. Why? I got food poisoning at dinner and I've never been so sick in my life! It's just disgusting for $1000 (DINNER IS NOT INCLUDED, we paid separately for it) I got a ruined entire next day. Furthermore, the rooms are very tired, clearly old, haven't been renovated in a long time, and such rooms definitely don't justify this price. I never write negative reviews, but I just can't keep quiet here. I do not recommend this hotel to anyone!

Lovely balcony with a view over the gardens with elephants visiting the pond.

Lovely balcony with a view over the gardens with elephants visiting the pond.

Constant noise from sightseeing helicopters from 8 am to 5 pm.

Great location, superb bedrooms, lovely restaurant and bar, super friendly and helpful staff

Great location, superb bedrooms, lovely restaurant and bar, super friendly and helpful staff

Nothing