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Johannesburg, ZA
Inn and Out Plus Craighall
14 Portland Ave, Craighall Park
Independent hotel · Guest score 6.4/10
About this hotel
Luxurious Accommodation Indulge in modern rooms at Gardenia Boutique Hotel, featuring air conditioning, a minibar, and a flat-screen TV for your comfort. Culinary Delights Savor a variety of dining options at our restaurant, offering a continental breakfast buffet, light lunches, and dinners upon request. Relaxing Amenities Unwind by the outdoor pool, explore the garden, or utilize the meeting facilities and free WiFi during your stay at Gardenia Boutique Hotel. Book now to experience the perfect blend of luxury and convenience at Gardenia Boutique Hotel in Dunkeld West.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Kids' pool
All 78 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Golf course
- Soundproof rooms
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Grocery deliveries
- Public transport tickets
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Sun umbrellas
- Airport drop off
- Airport pick up
- Outdoor fireplace
- Beauty Services
- Manicure
- Pedicure
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Broadcast Live sport events
Check-in & checkout
- Check-in
- 02:00 PM – 10:00 PM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness4.5
Consistently mentioned as dirty and unkempt throughout multiple reviews.
- Service8.5
Mixed reviews, but some staff were described as friendly and willing to help.
- Location7.0
Some positive mentions, but concerns about cleanliness in the area.
- Room Quality5.5
Issues with dirty rooms and old furniture, leading to discomfort.
- Amenities6.5
Amenities were lacking, especially in terms of breakfast and broken facilities.
- Value for Money6.0
Not perceived as good value due to poor conditions.
- Food and Beverage5.5
Breakfast options were limited and not meeting expectations.
- Overall Experience7.5
Some positive experiences, but overshadowed by numerous negative aspects.
Guest reviews
The location.
The location.
It was dirty, stains on linen, the walls were patchwork, furniture falling apart, toilet seat doesn’t even match the toilet. Appalling. Actually checked out shortly after checking in and logged a cancellation and refund with Booking.com.
The location is in a secure area, and close to everywhere we needed to go.
The location is in a secure area, and close to everywhere we needed to go.
Stained bedding and towels. No complimentary coffee station or bathroom soap. We also had to ask for toilet paper. There is enough dining seating as some of the chairs were broken. The primary door is broken. The second on-suite bathroom shower door was broken. Out of the 3 tvs only 2 worked after having to ask for the correct plug. Not one of the tv remotes worked. The wifi kept on going on and off. The kitchen was basically unusable as there aren't enough cutlery, plates, cups or glasses for the amount of guests the room accommodates. There's no soap, sponges or kitchen towels to do the dishes with. The photos were definitely a few years ago as the place is currently in dire straits of maintenance. Unfortunately we can't recommend this place at all. As for a Boutique Hotel, I would rather call this a overnight motel/lodge.
The tranquility of the location. It's quiet and peaceful.
The tranquility of the location. It's quiet and peaceful.
The units are not as equipped as stated
It accommodated us as family very comfortably. The rooms we spacious
It accommodated us as family very comfortably. The rooms we spacious
all was well
No bathroom carpets Old damaged towels Broken furniture. Rooms look nothing like the pictures inside Remote of tv doesn't work Bedlamps has no plug to plug in Curtains are torn
The hotel is conveniently located close to Johannesburg and Sandton. Spacious rooms and large beds. Parking is available for hotel guests on the hotel premises. A swimming pool is also available.
The hotel is conveniently located close to Johannesburg and Sandton. Spacious rooms and large beds. Parking is available for hotel guests on the hotel premises. A swimming pool is also available.
Rooms and facilities will benefit from some repairs, in particular in the bathroom area. WiFi stability was not always good.