Prime Chicago Location
Situated in the heart of Chicago, the hotel provides easy access to local attractions and vibrant neighborhood experiences.
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Chicago, US
Sports Illustrated Resorts Chicago
203 N Wabash Ave
4 stars · Guest score 9.4/10
About this hotel
Luxurious Boutique Hotel in the Heart of Chicago Modern Luxury and Comfort : Virgin Hotels Chicago offers a unique blend of modern luxury and comfort, with lifestyle-focused rooms designed for relaxation. The large dressing room area, luxury walk-in shower, and ergonomic bed provide the ultimate in comfort and style. Culinary Delights and Social Spaces : Indulge in upscale Italian cuisine at Miss Ricky's restaurant, enjoy panoramic city views at the rooftop bar, and relax at The Commons Club with its modern chef’s kitchen. The hotel also features a premium coffee bar for a quick pick-me-up. Unique Amenities for Every Guest : Whether you prefer a cozy read in the hotel library or a relaxing evening by the fire in the Trophy Room, Virgin Hotels Chicago offers a range of unique amenities to enhance your stay. Book now to experience the perfect blend of luxury, comfort, and entertainment at Virgin Hotels Chicago.
Highlights
Exceptional Guest Comfort
Enjoy modern luxury with spacious rooms, ergonomic beds, and personalized amenities designed for a relaxing stay.
Unique Amenities & Dining
Savor upscale Italian cuisine, panoramic city views, and relax in stylish social spaces like The Commons Club.
Facilities
- Parking
- Valet parking
- Private parking
All 39 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Heating
- Lift / Elevator
- Luggage storage
- Safety deposit box
- Facilities for disabled guests
- Billiards
- Non-smoking throughout
- Concierge service
- ATM/cash machine on site
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.2
Mixed reports: several guests said rooms were clean but there was at least one report of a silverfish infestation and repeated issues with housekeeping/towel service being slow or needing to be requested.
- Service10.0
Generally excellent staff service praised repeatedly (helpful, friendly, early check-in, anniversary surprise, named staff called out), though there are isolated operational failures (very long late-night check-in waits, slow room cleaning response). Overall sentiment strongly positive.
- Location10.0
Consistently cited as a major positive: downtown, walkable to attractions and convenient to trains; guests repeatedly praised the central location.
- Room Quality8.0
Mixed: rooms praised for comfortable beds and good bathroom/get-ready areas, but several guests mentioned very small rooms, layout issues (cooler too close to bed), and one comment about a bed being too soft.
- Amenities10.0
Rooftop, complimentary drinks/happy hour, and thoughtful in-room features were highlighted as strong positives; however rooftop access hours and a small fitness room were noted as limitations.
- Value for Money9.4
Mostly positive impressions of value given location and service, but a few strong complaints (high short-stay cost, daily resort fee) temper the sentiment.
- Food and Beverage10.0
Complimentary drinks and a guest happy hour were appreciated; guests also noted there is no on-site restaurant and limited food offerings, but overall beverage offerings were viewed positively.
- Overall Experience9.6
Overall very positive: friendly staff, excellent location and rooftop experience made stays memorable despite some operational issues (housekeeping, check-in delays, limited rooftop hours).