Prime Location
Just a 2-minute walk to the Key West sea port and close to attractions like the Key West Aquarium, perfect for exploring the island.
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Key West, US
Island City House
411 William Street
3 stars · Guest score 9.2/10
About this hotel
Historic Key West Island City House Hotel Victorian-inspired Rooms Experience a blend of modern amenities and historic charm in our rooms featuring hardwood floors, a kitchen, and a seating area for your comfort. Enjoy complimentary WiFi and cable TV during your stay. Garden Oasis Relax in our lush garden or on the terrace, offering a peaceful escape from the vibrant Key West streets. Explore the serene surroundings or unwind with a book under the shade of swaying palm trees. Convenient Location With the Key West sea port just a 2-minute walk away and popular attractions like the Key West Aquarium within walking distance, our hotel is the perfect base for your island adventures. Book now to immerse yourself in the rich history and tropical beauty of Key West at Island City House Hotel.
Highlights
Comfort & Service
Enjoy Victorian-inspired rooms with modern amenities, including free WiFi, cable TV, a kitchen, and a seating area for your comfort.
Serene Garden Space
Relax in our lush garden or on the terrace, offering a peaceful retreat amidst the vibrant Key West surroundings.
Facilities
- Swimming pool
- Outdoor pool
- Heated pool
- Fence around pool
All 41 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Heating
- Terrace
- Family rooms
- Garden
- Laundry
- Luggage storage
- Fax/photocopying
- Tour desk
- Facilities for disabled guests
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Concierge service
- Outdoor furniture
- Shallow end
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Key access
- Process in place to check health of guests
- Face masks for guests available
- Thermometers for guests provided by property
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.2
Rooms kept clean with daily housekeeping, but mentioned slight musty smell.
- Service9.6
Helpful staff and good service based on positive comments.
- Location10.0
Fantastic location, close to attractions and quiet enough.
- Room Quality8.6
Rooms are a bit dated and some negative feedback on the shower facilities.
- Amenities9.1
Good amenities including kitchen facilities and pool.
- Value for Money8.1
Underwhelmed by the value compared to pricing; considered overpriced.
- Food and Beverage9.2
Discounts at local bakery appreciated, but no catered breakfast.
- Overall Experience9.8
Overall a very positive experience with willingness to return.
Guest reviews
The location in the heart of the old town is just perfect. The environment is calm. The tropical and lush garden is exceptional. The colonial-style buildings are magnificent. We really enjoyed the balcony and hammock. The pool is a huge plus. The staff is available and friendly.
The location in the heart of the old town is just perfect. The environment is calm. The tropical and lush garden is exceptional. The colonial-style buildings are magnificent. We really enjoyed the balcony and hammock. The pool is a huge plus. The staff is available and friendly.
The decoration of the living room could be more refined but it is still very good.
Great location, short walk to the Harbour area or Duval Street.
Great location, short walk to the Harbour area or Duval Street.
Room was small for a family of 4, had to use a sofa bed. Can't remember if this was made clear at the time of booking but as it was only a short trip, we put up with it.
Fantastic location in a tropical garden. Excellent position close to Duval Street but not in the chaos, excellent services. Highly recommended!
Fantastic location in a tropical garden. Excellent position close to Duval Street but not in the chaos, excellent services. Highly recommended!
Very clean, top location, very pleasant pool, top service with daily cleaning and towel change with small water bottles
Very clean, top location, very pleasant pool, top service with daily cleaning and towel change with small water bottles
Very comfortable bed but uncomfortable sofa bed and slightly noisy air conditioning
Top service...
Top service...
Location and friendliness of staff
Location and friendliness of staff