Dreamtel Jakarta

About this hotel

Centrally Located Gem Convenient Accessibility: Situated just a short stroll away from the National Monument, Dreamtel Jakarta offers easy access to key attractions like the Grand Indonesia Mall and the Old Town of Jakarta. Modern Comforts: Each elegantly designed room is equipped with modern amenities such as free Wi-Fi, flat-screen TV, and en suite bathrooms with complimentary toiletries. Delightful Dining Options: Indulge in a culinary journey at Dreamtel Cafe with a mix of Indonesian and Western cuisines, or explore nearby dining spots in Menteng area. Experience the perfect blend of comfort and convenience at Dreamtel Jakarta. Book now to secure your stay at this urban oasis.

Highlights

Facilities

• Parking
• Free Parking
• Accessible parking

Check-in & checkout

Check-in

02:00 PM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness5.7

  Multiple reviews mention issues such as dirty bathrooms and ants in the room.

• Service7.2

  Mixed feelings; some positive comments about staff, but issues with room access without prior notice were noted.

• Location8.7

  Consistently positive remarks about the strategic location close to transportation and tourist spots.

• Room Quality6.2

  Some guests found rooms to be outdated, and issues like hard mattresses were noted.

• Amenities5.7

  Limited amenities mentioned, with several guests highlighting poor internet and breakfast variety.

• Value for Money7.5

  General agreement that the hotel offers fair value considering its location and some satisfactory aspects.

• Food and Beverage6.7

  Food choices in the buffet received praise, but breakfast issues like lack of refill after certain hours were noted.

• Overall Experience6.7

  Overall mixed feelings, with some positive aspects but significant complaints affecting the stay.

Guest reviews

The location

The location

I arrived late after more than 14 hours of travelling, thinking that I had made a good decision by booking at this hotel. Unfortunately, it was the worst. Once I entered the room, I smelled a very bad smell mixed with the smell of smoke. I immediately opened the AC, which was not working!! I checked the bathroom, and it was dirty, and there were drops of urine on the already dirty toilet seat!! The bed sheets were also dirty and dusty, which I had to call the reception to inform them about these things and requested to change the room. The guy at the reception said that he will fix this and sent two persons who acted they came to solve this nightmare. One of them cleaned the toilet seat and the other said the AC is good and does not need any fixing!! The worst part is when they brought new dirtier and smelly sheets to replace the ones that were already there saying that these are being washed outside the hotel!! I couldn't believe the level of disrespect they treated me with. I had to pack my bags and asked to cancel the reservation and already reserved another hotel. The guy at the reception said there is no cancellation until next morning and offered a room on a different floor saying that I've to pay them the same amount that I paid for booking and an extra percentage because it's a bigger room. Somehow, the new 'bigger room' was cheaper than the amount I paid for Booking! and I even showed the guy the price I paid on Booking. He said, 'we don't get that much money for our room' however, I tried to explain to the guy that if I even decided to agree why should I pay the same amount again?? Instead, only paying the difference. His answer was, because Booking won't pay them immediately and they have to wait. I left the hotel, and requested a free cancellation, he didn't reply to the request and the next day Booking told me that they are going to charge me for the night I didn't even stay on which they awfully did.

The breakfast was good. The staff is attentive.

The breakfast was good. The staff is attentive.

The room was old and dirty, the sheets had 'clean' stains. The room hadn't seen a dust cloth for a long time... The floor was not really clean. The bathroom was really dirty with splatter marks on the tiles... the shower wall was gross! The mirror was decomposing with black marks everywhere!!!! I do not recommend this hotel at all, the photos on the website must correspond to the renovated rooms... no luck for us. We come from islands where there was no running water, well, it was better than this room!!

Nothing

Nothing

The room wasn't clean. The sheets were dirty, and so was the bathroom. We checked in at 9:00 PM, but the room wasn't ready. We had to wait for the room to be cleaned twice because, the first time, they didn't bring clean sheets either. I’m attaching photos as proof. We use wet wipes to clean the nightstands. On top of that, the night staff didn't speak English well, making smooth communication impossible.

No

No

The room is small and the bed is uncomfortable