Prime City Location
Close to Kenyatta International Conference Centre and Nairobi National Park, offering easy access to key attractions.
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Nairobi, KE
Norfolk Towers Serviced Apartment -Nairobi, City Centre CBD
Kijabe Street
3 stars · Guest score 8.1/10
About this hotel
Luxurious Self-Catering Accommodation Modern Amenities : Norfolk Towers Apartment offers a TV, balcony, and free WiFi for your entertainment and convenience. The fully equipped kitchen with a microwave, oven, and refrigerator ensures a comfortable stay. Relaxing Outdoor Pool : Unwind by the outdoor pool or enjoy the garden view from your room. The serene environment provides a perfect escape from the hustle and bustle of the city. Convenient Location : Situated near key attractions like Kenyatta International Conference Centre and Nairobi National Park, exploring the city is easy. Free parking and laundry facilities add to the convenience. Book your stay at Norfolk Towers Apartment for a memorable experience in Nairobi.
Highlights
Comfort & Convenience
Enjoy modern amenities, a fully equipped kitchen, free WiFi, and laundry facilities for a seamless stay.
Relaxing Outdoor Pool
Unwind by the outdoor pool or take in garden views from your room for a peaceful retreat.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Pool with view
- Fence around pool
All 55 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Family rooms
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Shallow end
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Security alarm
- Key card access
Check-in & checkout
- Check-in
- 10:00 AM – 12:00 AM
- Check-out
- 10:30 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.3
Generally reported as very clean and well maintained in multiple reviews, though a few guests noted mold smell and peeling paint in one apartment.
- Service8.6
Staff repeatedly praised as helpful and friendly with easy check-in; one report of reception being hard to reach and slow response noted but overall service is positive.
- Location9.0
Many guests highlight a central, safe location close to sights, Fairmont Norfolk and restaurants — consistently a strong positive.
- Room Quality6.5
Mixed to negative: some spacious, well-equipped apartments but several reports of dated units, mold odor, peeling paint, plumbing issues, broken window and building/noise problems.
- Amenities7.5
Good kitchen facilities and a pleasant pool area noted, but slow/funny internet, unheated pool and some aging facilities reduce the score.
- Value for Money8.8
Frequently described as good value with spacious apartments and fair pricing — guests repeatedly cite strong value for money.
- Food and Beverage8.1
Standard quality for this hotel tier (little to no mention of food & beverage offerings in reviews).
- Overall Experience8.0
Overall positive impression (homely, comfortable, good staff and location) tempered by occasional maintenance, noise and internet issues.
Guest reviews
The apartment was large with very hot water and a kitchen. It was very good
The apartment was large with very hot water and a kitchen. It was very good
The cold pool is in the shade