Cape Town, ZA

THE BIG - Luxury Backpackers

18 Thornhill Road

Independent hotel · Guest score 9.8/10

About this hotel

Luxury Hostel Experience THE BIG in Green Point, Cape Town, is a unique blend of luxury guest house and vibrant hostel, offering a social atmosphere at competitive rates. Guests love the stylish rooms and impeccable service, making it a true "home away from home." Modern Amenities Each room at THE BIG is individually designed by interior decorators, ensuring a fresh and stylish stay. With daily cleaning services, free Wi-Fi, and bathrooms in every room, guests can relax in comfort and convenience. Convenient Location Centrally located near V&A Waterfront and Sea Point Promenade, THE BIG is the perfect base for exploring Cape Town. Enjoy on-site amenities like a pool, braai facilities, and free breakfast, plus helpful services including tour assistance and airport shuttles. Book your stay at THE BIG for an unforgettable experience!

Highlights

Location & Vibe

Centrally located in Green Point with easy access to V&A Waterfront and Sea Point Promenade, offering a convenient base to explore Cape Town.

Service & Comfort

Friendly, attentive staff and daily housekeeping contribute to a warm, home-like stay with clean facilities and reliable amenities.

Distinctive Amenities

On-site perks include a pool, braai facilities, and free breakfast, complemented by modern rooms designed for comfort.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Street parking
All 96 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Hiking
  • BBQ facilities
  • Laundry
  • Luggage storage
  • Cycling
  • Airport shuttle
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Horse riding
  • Golf course
  • Ironing service
  • Car hire
  • Canoeing
  • Dry cleaning
  • Diving
  • Packed lunches
  • Games room
  • Snorkelling
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Board games/puzzles
  • Concierge service
  • Special diet menus - on request
  • Grocery deliveries
  • Shared kitchen
  • Snack bar
  • Kids' outdoor play equipment
  • Lockers
  • Vending machine - drinks
  • Public transport tickets
  • Vending machine - snacks
  • Evening entertainment
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Coffee Shop on site
  • Fruits
  • Outdoor fireplace
  • Yoga classes
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Walking tours
  • Bike tours
  • Tour/class on local culture
  • Broadcast Live sport events
  • Temporary art galleries
  • Cooking class
  • Movie nights
  • Stand-up comedy

Check-in & checkout

Check-in
02:00 PM – 12:00 AM
Check-out
10:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness10.0

    Most reviews mentioned cleanliness positively, indicating well-maintained facilities and daily housekeeping.

  • Service10.0

    Numerous reviews highlight friendly and helpful staff, contributing to a warm and welcoming atmosphere.

  • Location10.0

    Several guests praised the hostel's location as central and convenient, making it easy to access attractions.

  • Room Quality9.0

    Some mentions of room size and comfort issues.

  • Amenities10.0

    Amenities such as breakfast and communal spaces contributed positively to guest experiences.

  • Value for Money9.5

    Guests noted good value considering location and amenities.

  • Food and Beverage10.0

    The breakfast setup was frequently praised as communal and delicious.

  • Overall Experience10.0

    Many guests described their stay as enjoyable and memorable, highlighting a positive atmosphere.