Prime Location
Situated near V&A Waterfront and Sea Point Promenade, THE BIG offers easy access to Cape Town's top attractions and vibrant neighborhood atmosphere.
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Cape Town, ZA
THE BIG - Luxury Backpackers
18 Thornhill Road
Independent hotel · Guest score 9.8/10
About this hotel
Luxury Hostel Experience THE BIG in Green Point, Cape Town, is a unique blend of luxury guest house and vibrant hostel, offering a social atmosphere at competitive rates. Guests love the stylish rooms and impeccable service, making it a true "home away from home." Modern Amenities Each room at THE BIG is individually designed by interior decorators, ensuring a fresh and stylish stay. With daily cleaning services, free Wi-Fi, and bathrooms in every room, guests can relax in comfort and convenience. Convenient Location Centrally located near V&A Waterfront and Sea Point Promenade, THE BIG is the perfect base for exploring Cape Town. Enjoy on-site amenities like a pool, braai facilities, and free breakfast, plus helpful services including tour assistance and airport shuttles. Book your stay at THE BIG for an unforgettable experience!
Highlights
Exceptional Service
Guests enjoy stylish rooms with daily cleaning, free Wi-Fi, and attentive service, creating a welcoming and comfortable stay.
Unique Amenities
Relax by the pool, use the braai facilities, and start your day with free breakfast at this stylish hostel and guest house.
Facilities
- Parking
- Free Parking
- Swimming pool
- Private parking
- Outdoor pool
- Street parking
All 96 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Terrace
- Family rooms
- Garden
- Hiking
- BBQ facilities
- Laundry
- Luggage storage
- Cycling
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Horse riding
- Golf course
- Ironing service
- Car hire
- Canoeing
- Dry cleaning
- Diving
- Packed lunches
- Games room
- Snorkelling
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Board games/puzzles
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Shared kitchen
- Snack bar
- Kids' outdoor play equipment
- Lockers
- Vending machine - drinks
- Public transport tickets
- Vending machine - snacks
- Evening entertainment
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Coffee Shop on site
- Fruits
- Outdoor fireplace
- Yoga classes
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Bike tours
- Tour/class on local culture
- Broadcast Live sport events
- Temporary art galleries
- Cooking class
- Movie nights
- Stand-up comedy
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness10.0
Most reviews mentioned cleanliness positively, indicating well-maintained facilities and daily housekeeping.
- Service10.0
Numerous reviews highlight friendly and helpful staff, contributing to a warm and welcoming atmosphere.
- Location10.0
Several guests praised the hostel's location as central and convenient, making it easy to access attractions.
- Room Quality9.0
Some mentions of room size and comfort issues.
- Amenities10.0
Amenities such as breakfast and communal spaces contributed positively to guest experiences.
- Value for Money9.5
Guests noted good value considering location and amenities.
- Food and Beverage10.0
The breakfast setup was frequently praised as communal and delicious.
- Overall Experience10.0
Many guests described their stay as enjoyable and memorable, highlighting a positive atmosphere.
Guest reviews
Very clean, great located in the centre, very kind staff and manager, cozy bed, breakfast
Very clean, great located in the centre, very kind staff and manager, cozy bed, breakfast
The hostel is very cozy, with lovely decor and common areas for guests! The room is great and the bathroom is spacious. The staff are super friendly and make you feel right at home! The breakfast bread is very good!
The hostel is very cozy, with lovely decor and common areas for guests! The room is great and the bathroom is spacious. The staff are super friendly and make you feel right at home! The breakfast bread is very good!
It's nothing major, just a suggestion: the bathroom lighting is a bit dim.
Very well located safe haven in Green Point. 44 beds total but because of the layout and spacious rooms you feel as though you are staying in a family home with a few other like-minded people. I loved the mix of guests - age range 18-65, from numerous different countries, all sharing that independent, curious, and community-minded backpacker mindset. Each space is kept super-clean, rooms cleaned and towels changed daily, and the breakfasts are healthy and generous. A stand-out staff (locals and Zimbabweans) means you feel welcome and included from arrival onwards. Very highly recommended - THE BIG enhanced my entry into Cape Town and understanding of how life is for locals.
Very well located safe haven in Green Point. 44 beds total but because of the layout and spacious rooms you feel as though you are staying in a family home with a few other like-minded people. I loved the mix of guests - age range 18-65, from numerous different countries, all sharing that independent, curious, and community-minded backpacker mindset. Each space is kept super-clean, rooms cleaned and towels changed daily, and the breakfasts are healthy and generous. A stand-out staff (locals and Zimbabweans) means you feel welcome and included from arrival onwards. Very highly recommended - THE BIG enhanced my entry into Cape Town and understanding of how life is for locals.
There are LOTS of quite steep steps - if you’re not fully mobile you might want to ask about accessibility before booking. Some staff more welcoming and helpful than others - unfortunately I had a less than positive checkout experience even though I had given notice I would be checking out early. That soured my overall very positive experience, sadly. Loved the braai night but found it a bit pricey at 400 rand - I recommend you reduce the price to 350 (as it was before) and have people pay for drinks after the first one.
We stayed in a room with a private bathroom, with a great size. The shower was nice. The location was good, close to the waterfront. The girls, especially the one who welcomed us, are extremely nice and helpful.
We stayed in a room with a private bathroom, with a great size. The shower was nice. The location was good, close to the waterfront. The girls, especially the one who welcomed us, are extremely nice and helpful.
The floor is wooden and therefore creaks all the time. It is uncomfortable for those in the room and those in the room below. The breakfast has a variety of fruits, but only one type of bread. There are no cold cuts and it is in a "do it yourself" style, in addition to being a shared table, which is great for those looking for a more relaxed environment like a hostel.
The location is great. The environment is super clean, cozy, and welcoming. Spacious room and bathroom. Good breakfast. The staff is amazing!! We simply loved everything!
The location is great. The environment is super clean, cozy, and welcoming. Spacious room and bathroom. Good breakfast. The staff is amazing!! We simply loved everything!
The double room was very nice and comfortable. The common areas are tastefully decorated and have a very good atmosphere. The location is very good for visiting the city center on foot. If we return to Cape Town, we will repeat.
The double room was very nice and comfortable. The common areas are tastefully decorated and have a very good atmosphere. The location is very good for visiting the city center on foot. If we return to Cape Town, we will repeat.