Taipei, TW

Phoenix Pavilion Hot Spring Hotel

1 Tianzhu Lane, Wenquan Road

3 stars · Guest score 8.4/10

About this hotel

Hot Spring Facilities and Accommodation Phoenix Pavilion Hot Spring Hotel, nestled in the renowned hot spring area of Beitou, offers a relaxing retreat with its hot spring facilities and cozy accommodation. The Japanese-style guest rooms with tatami flooring and modern amenities provide a comfortable stay for guests seeking tranquility. Convenient Location Strategically situated just a short distance from key attractions like Beitou Thermal Valley and Beitou Hot Spring Museum, the hotel offers easy access to the area's popular landmarks. With Taipei Main Station a convenient drive away, guests can explore the city with ease. Amenities and Services From the complimentary parking and WiFi to the 24-hour front desk services and in-room coffee maker, Phoenix Pavilion Hot Spring Hotel ensures a hassle-free stay for its guests. The on-site restaurant adds to the convenience, allowing guests to savor delicious meals without leaving the hotel premises. Experience the ultimate relaxation at Phoenix Pavilion Hot Spring Hotel - book your stay now for a rejuvenating getaway.

Highlights

Nearby Attractions & Vibe

Nestled in Beitou’s hot spring area, Beitou Thermal Valley and Beitou Hot Spring Museum are easily accessible for a convenient Taipei excursion.

Service & Comfort

Guests praise the friendly 24-hour front desk and comfortable, spacious rooms with tatami-inspired layouts and modern amenities.

Distinctive Amenities & Dining

On-site restaurant complements the relaxing stay, with options like private hot spring baths in select rooms and convenient in-room basics.

Facilities

  • Parking
  • Free Parking
  • Private parking
  • Street parking
All 46 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Family rooms
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Fax/photocopying
  • Tour desk
  • Non-smoking throughout
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Shuttle service (free)
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • Security alarm
  • Thermometers for guests provided by property

Check-in & checkout

Check-in
07:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.6

    Comments regarding cleanliness were good, but some mentioned issues with maintenance and overall dated feeling.

  • Service9.1

    Many reviews highlighted the staff's friendliness and willingness to help.

  • Location8.6

    The location is central but some guests found it a bit distant with steep access.

  • Room Quality8.1

    Rooms are spacious and have unique features but there were complaints about mattress softness and noise.

  • Amenities8.6

    The onsen facilities were well-received, though some guests felt the overall amenities could be updated.

  • Value for Money9.1

    Several reviews confirmed a positive perception of value given the price and included services.

  • Food and Beverage7.6

    Mixed reviews about the breakfast quality, with some preferring hot items.

  • Overall Experience8.6

    Overall, a positive experience with some noted shortcomings, particularly in access and food.