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Taipei, TW
Phoenix Pavilion Hot Spring Hotel
No.106-1, Wenquan Road
3 stars · Guest score 8.4/10
About this hotel
Hot Spring Facilities and Accommodation Phoenix Pavilion Hot Spring Hotel, nestled in the renowned hot spring area of Beitou, offers a relaxing retreat with its hot spring facilities and cozy accommodation. The Japanese-style guest rooms with tatami flooring and modern amenities provide a comfortable stay for guests seeking tranquility. Convenient Location Strategically situated just a short distance from key attractions like Beitou Thermal Valley and Beitou Hot Spring Museum, the hotel offers easy access to the area's popular landmarks. With Taipei Main Station a convenient drive away, guests can explore the city with ease. Amenities and Services From the complimentary parking and WiFi to the 24-hour front desk services and in-room coffee maker, Phoenix Pavilion Hot Spring Hotel ensures a hassle-free stay for its guests. The on-site restaurant adds to the convenience, allowing guests to savor delicious meals without leaving the hotel premises. Experience the ultimate relaxation at Phoenix Pavilion Hot Spring Hotel - book your stay now for a rejuvenating getaway.
Facilities
- Parking
- Free Parking
- Private parking
- Street parking
All 46 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Family rooms
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Fax/photocopying
- Tour desk
- Non-smoking throughout
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (free)
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- Security alarm
- Thermometers for guests provided by property
Check-in & checkout
- Check-in
- 07:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.6
Comments regarding cleanliness were good, but some mentioned issues with maintenance and overall dated feeling.
- Service9.1
Many reviews highlighted the staff's friendliness and willingness to help.
- Location8.6
The location is central but some guests found it a bit distant with steep access.
- Room Quality8.1
Rooms are spacious and have unique features but there were complaints about mattress softness and noise.
- Amenities8.6
The onsen facilities were well-received, though some guests felt the overall amenities could be updated.
- Value for Money9.1
Several reviews confirmed a positive perception of value given the price and included services.
- Food and Beverage7.6
Mixed reviews about the breakfast quality, with some preferring hot items.
- Overall Experience8.6
Overall, a positive experience with some noted shortcomings, particularly in access and food.
Guest reviews
The staff is very enthusiastic and will assist guests in solving problems. The room amenities are adequate, and there is a free shuttle service to and from the MRT station, which is very convenient. There is also free coffee available.
The staff is very enthusiastic and will assist guests in solving problems. The room amenities are adequate, and there is a free shuttle service to and from the MRT station, which is very convenient. There is also free coffee available.
No elevator, breakfast is too simple, side dishes are too salty, the variety of dishes can be more abundant. For example, if the sauce can have multiple flavors, having only one option is monotonous, with limited choices.
The experience is great, and the breakfast is also excellent.
The experience is great, and the breakfast is also excellent.
Sleeping on tatami mats feels great, the temperature facilities are well designed, especially the drainage and overflow functions, all managed with a plastic pipe.
Sleeping on tatami mats feels great, the temperature facilities are well designed, especially the drainage and overflow functions, all managed with a plastic pipe.
However, only hot spring water can be used for hot water. It is recommended to install an additional system.
There is a dedicated shuttle service.
There is a dedicated shuttle service.
Too far from the city center.