Prime Old Quarter Location
Just a minute's walk from Thang Long Water Puppet Theater and Hoan Kiem Lake, enjoy easy access to Hanoi's vibrant attractions.
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Hanoi, VN
Bella Rosa Hotel & Travel
21 Cau Go Street
4 stars · Guest score 9/10
About this hotel
Central Location in Hanoi's Old Quarter Area Situated just a minute's walk from Thang Long Water Puppet Theater and Hoan Kiem Lake, Hanoi Bella Rosa Suite Hotel offers a prime location for exploring the vibrant city of Hanoi. Comfortable and Well-Equipped Rooms Each room at the hotel is designed with your comfort in mind, featuring amenities such as air conditioning, a flat-screen TV, minibar, and a safety deposit box. Unwind in the cozy seating area or enjoy a cup of tea while taking in views of the lake or city. Convenient Services and Facilities Benefit from the hotel's 24-hour front desk staff who are ready to assist with luggage storage, laundry services, and tour arrangements. Additionally, take advantage of the bike and car hire services to explore the city at your own pace. Book your stay at Hanoi Bella Rosa Suite Hotel for a memorable experience in Hanoi's bustling Old Quarter.
Highlights
Comfort & Convenience
Well-equipped rooms with modern amenities and 24-hour front desk service ensure a comfortable and hassle-free stay.
Well-Equipped Rooms & Services
Enjoy amenities like flat-screen TVs, minibars, and safety deposit boxes, plus tour and transportation assistance.
Facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Dry cleaning
- Currency exchange
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Snack bar
- Lockers
- Lower bathroom sink
- Higher level toilet
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Security alarm
- Walking tours
- Breakfast takeaway containers
- Key card access
- Bike tours
- Tour/class on local culture
- Live music/performance
- Cooking class
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.0
Mixed reports: several guests praised spotlessly clean rooms, but multiple mentions of issues (a cockroach, ants, humidity/stale smells, and occasional missed housekeeping) lower this score.
- Service9.8
Consistently excellent: numerous comments highlight very friendly, helpful and attentive staff, airport pickup, early check-in and helpful reception service.
- Location9.7
Outstanding: repeatedly noted as right in the Old Quarter, close to Hoan Kiem Lake, night market and attractions; many guests called the location perfect or great.
- Room Quality8.6
Generally good rooms and comfortable beds, with some negatives: noisy/too-strong air conditioning in some rooms, occasional poor window views, humidity or stale smells reported in a few rooms.
- Amenities8.5
Good but with caveats: breakfast and rooftop arrangements sometimes in a separate building or harder to access; facilities otherwise adequate though some guests noted older elevator/exterior.
- Value for Money8.5
Perceived as good value by many guests and recommended by several, though a few felt you get what you pay for and might consider paying a bit more for upgrades.
- Food and Beverage9.6
Strong positive sentiment: breakfasts repeatedly described as fantastic, wide selection and eggs made to order; takeaway breakfast option noted positively.
- Overall Experience9.3
Overall very positive stays: guests highlight helpful staff, great location and comfortable rooms, tempered slightly by occasional cleanliness or room-amenity issues.
Guest reviews
The property is very centric which is the best thing you could do in Hanoi so you can wander around the old quarter. The staff is amazing, always eager to help and very friendly, loved the recommendation they gave us (thanks for the pho recommendation Hannah!)
The property is very centric which is the best thing you could do in Hanoi so you can wander around the old quarter. The staff is amazing, always eager to help and very friendly, loved the recommendation they gave us (thanks for the pho recommendation Hannah!)
The welcoming staff
The welcoming staff
The reception girl is super helpful and nice. The location is convenient for exploring Old quarter. Good buffet breakfast. Good value for money.
The reception girl is super helpful and nice. The location is convenient for exploring Old quarter. Good buffet breakfast. Good value for money.