Hotel Gran Palace

Huerfanos 1178

4 stars · Guest score 8.1/10

About this hotel

Luxurious Accommodations Hotel Gran Palace, located in the heart of Santiago, offers elegant air-conditioned rooms with modern amenities, including free WiFi, flat-screen TVs, and minibars. Culinary Delights Indulge in a daily buffet breakfast and savor traditional or international cuisine at the hotel's two restaurants. Unwind with a local cocktail at the bar for a truly authentic experience. Convenience and Comfort Benefit from meeting facilities, free parking, a 24-hour front desk, and luggage storage service. Explore nearby attractions like La Moneda Palace and Plaza de Armas, just a few minutes away. Book your stay at Hotel Gran Palace now for a memorable experience in Santiago!

Highlights

Nearby Attractions

In the heart of Santiago, Hotel Gran Palace places you near La Moneda Palace and Plaza de Armas, with a central, walkable neighborhood vibe.

Service Excellence

Guests note friendly, helpful staff and a 24-hour front desk that supports a comfortable stay.

Distinctive Amenities & Dining

Enjoy two restaurants with breakfast buffets, free WiFi, minibars, and in-room essentials for a convenient and luxurious stay.

Facilities

Parking
Free Parking
Swimming pool
Heated pool
Indoor pool

All 54 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
Airport shuttle
Safety deposit box
Tour desk
Meeting/banquet facilities
Breakfast in the room
Non-smoking throughout
Airport shuttle (additional charge)
Airport drop off
Airport pick up
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
24-hour security
Delivered food - securely covered
Security alarm
Key card access

Check-in & checkout

Check-in: 02:00 PM – 12:00 AM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness7.6
Some reviews mention issues with cleanliness and maintenance in different areas.
Service9.0
Multiple reviews highlight friendly and helpful staff.
Location9.1
Consistently praised for its central location and accessibility.
Room Quality7.0
Rooms mentioned to be a bit small and needing modern updates.
Amenities7.5
Amenities had mixed feedback regarding maintenance and availability.
Value for Money8.0
Guests mention it being worth the cost for location and service.
Food and Beverage8.6
The breakfast was generally received positively, but variety could improve.
Overall Experience8.0
Overall a good experience with noted areas for improvement.