Cairo, EG

Cleopatra Hotel

2 Al Bustan street, Downtown

3 stars · Guest score 8/10

About this hotel

Central Location Located just steps away from the Cairo Museum and Nile Hilton Shopping Centre, Cleopatra Hotel offers a convenient stay in the heart of Cairo. Guests can easily explore nearby attractions such as AUC Main Campus and Sudan Embassy, both within walking distance from the hotel. Comfortable Accommodations The air-conditioned rooms at Cleopatra Hotel feature modern amenities including flat-screen TVs, private bathrooms, and some with stunning river views. Guests can relax in the cozy seating area and enjoy a cup of tea with the provided kettle. Convenient Services Start your day with a delicious buffet breakfast and rely on the friendly 24-hour front desk staff for any assistance during your stay. With easy access to popular landmarks like El-Ahly Sporting Club and New Cairo Opera, Cleopatra Hotel is the perfect choice for your Cairo getaway. Book your stay at Cleopatra Hotel now for a memorable experience in Cairo!

Highlights

Nearby Attractions & Vibe

Cairo’s Cleopatra Hotel sits in a central area, steps from the Cairo Museum and within easy reach of El-Ahly Sporting Club and Sudan Embassy, with a lively downtown feel.

Service & Comfort

Guests praise the friendly 24-hour front desk and attentive staff, plus clean facilities and comfortable rooms for a welcoming stay.

Amenities & Dining

Relax with in-room coffee/tea, minibar, and TV, and enjoy convenient dining options and room service in a 3-star setting.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Fax/photocopying
  • Tour desk
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Daily housekeeping
  • Shared lounge/TV area
  • Concierge service
  • ATM/cash machine on site
  • Outdoor furniture
  • Coffee Shop on site
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Screens / Barriers between staff and guests for safety
  • 24-hour security
  • Security alarm
  • Key card access

Check-in & checkout

Check-in
02:00 PM
Check-out
12:30 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.5

    Multiple reviews mention the hotel, kitchen and food being very clean; overall cleanliness is frequently praised though isolated issues (smoking in reception) were reported.

  • Service9.0

    Staff, guest relations (named employees), security, reception and housekeeping are repeatedly described as helpful, professional and excellent, despite a few comments about poor service in one review.

  • Location9.0

    Location is consistently praised as prime/central and close to services (Tahrir Square/وسط البلد); a few complaints about traffic noise due to corner position, but overall location is a major positive.

  • Room Quality6.5

    Several comments cite old rooms/windows, only one bathroom in a suite, and requests for room quality improvements — mixed to negative sentiment on room condition.

  • Amenities7.5

    General amenities are acceptable, but specific amenities (promoted cruise boat/dinner) received strong negative feedback and there are calls for improvements to services and facilities.

  • Value for Money7.5

    Many guests find the hotel recommended for its location and service, but complaints about extra charges (cruise photos/sales), seasonal price increases and perceived overpricing affect perceived value.

  • Food and Beverage7.0

    Mixed feedback: some guests praise breakfast variety and atmosphere, while others report poor breakfast quality and a very negative experience with the cruise dinner.

  • Overall Experience9.0

    Overall impressions are largely positive with several glowing endorsements and repeat-customer intent, tempered by a minority of strong negative experiences that did not dominate the overall sentiment.