Cleopatra Hotel

About this hotel

Central Location Located just steps away from the Cairo Museum and Nile Hilton Shopping Centre, Cleopatra Hotel offers a convenient stay in the heart of Cairo. Guests can easily explore nearby attractions such as AUC Main Campus and Sudan Embassy, both within walking distance from the hotel. Comfortable Accommodations The air-conditioned rooms at Cleopatra Hotel feature modern amenities including flat-screen TVs, private bathrooms, and some with stunning river views. Guests can relax in the cozy seating area and enjoy a cup of tea with the provided kettle. Convenient Services Start your day with a delicious buffet breakfast and rely on the friendly 24-hour front desk staff for any assistance during your stay. With easy access to popular landmarks like El-Ahly Sporting Club and New Cairo Opera, Cleopatra Hotel is the perfect choice for your Cairo getaway. Book your stay at Cleopatra Hotel now for a memorable experience in Cairo!

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Restaurant
• Room service
• Family rooms
• Lift / Elevator
• Laundry
• Luggage storage
• Fax/photocopying
• Tour desk
• Ironing service
• Meeting/banquet facilities
• Car hire
• Dry cleaning
• Daily housekeeping
• Shared lounge/TV area
• Concierge service
• ATM/cash machine on site
• Outdoor furniture
• Coffee Shop on site
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Physical distancing in dining areas
• Food delivered to guest room
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Screens / Barriers between staff and guests for safety
• 24-hour security
• Security alarm
• Key card access

Check-in & checkout

Check-in

02:00 PM

Check-out

12:30 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.5

  Multiple reviews mention the hotel, kitchen and food being very clean; overall cleanliness is frequently praised though isolated issues (smoking in reception) were reported.

• Service9.0

  Staff, guest relations (named employees), security, reception and housekeeping are repeatedly described as helpful, professional and excellent, despite a few comments about poor service in one review.

• Location9.0

  Location is consistently praised as prime/central and close to services (Tahrir Square/وسط البلد); a few complaints about traffic noise due to corner position, but overall location is a major positive.

• Room Quality6.5

  Several comments cite old rooms/windows, only one bathroom in a suite, and requests for room quality improvements — mixed to negative sentiment on room condition.

• Amenities7.5

  General amenities are acceptable, but specific amenities (promoted cruise boat/dinner) received strong negative feedback and there are calls for improvements to services and facilities.

• Value for Money7.5

  Many guests find the hotel recommended for its location and service, but complaints about extra charges (cruise photos/sales), seasonal price increases and perceived overpricing affect perceived value.

• Food and Beverage7.0

  Mixed feedback: some guests praise breakfast variety and atmosphere, while others report poor breakfast quality and a very negative experience with the cruise dinner.

• Overall Experience9.0

  Overall impressions are largely positive with several glowing endorsements and repeat-customer intent, tempered by a minority of strong negative experiences that did not dominate the overall sentiment.

Guest reviews

The staff especially Mustapha and CHRISTINE WERE SO WONDERFUL. WE ENJOYED OUR MEALS. CHRISTINE HAD TO MAKE SURE SHE GAVE US RICE AND SPAGHETTI THAT WE ASKED FOR.

The staff especially Mustapha and CHRISTINE WERE SO WONDERFUL. WE ENJOYED OUR MEALS. CHRISTINE HAD TO MAKE SURE SHE GAVE US RICE AND SPAGHETTI THAT WE ASKED FOR.

The bathroom was not flowing out well after shower

The worker Munir was very helpful and welcoming! He himself is a reason for me to book again.

The worker Munir was very helpful and welcoming! He himself is a reason for me to book again.

To the dear Cleopatra Hotel team ❤️🇪🇬🇩🇿 From the bottom of my heart, I would like to express my sincere thanks and gratitude for the warm welcome, hospitality, and excellent treatment that I received from you throughout my stay. I am Algerian, and this was my first visit to Egypt, and I was very happy and fortunate that my first experience in this beautiful country was with kind and respectful people like you. I truly felt like I was among my own family, not just a guest at the hotel. ❤️ Many thanks to Uncle Jamal, Christine, Bisho, Rami, and Munir for your kindness, care, smiles, and good treatment towards me. Each one of you has left a beautiful memory in my heart that I will not forget. 🌷 Special thanks also to Hassan and Hani, Uber drivers, for your respect, kindness, and assistance during my trip. ❤️ I am very happy that my first trip to Egypt introduced me to wonderful people like you. I will leave Egypt, but I will carry with me the most beautiful memories, and your names and faces will remain in my heart and memory. Inshallah, this will not be my last visit, and I will return to Egypt again, hoping to meet you again. 🇩🇿❤️🇪🇬 Thank you from the bottom of my heart, and may God protect you, make you happy, and bless you always. My love and appreciation from Algeria to Egypt ❤️

To the dear Cleopatra Hotel team ❤️🇪🇬🇩🇿 From the bottom of my heart, I would like to express my sincere thanks and gratitude for the warm welcome, hospitality, and excellent treatment that I received from you throughout my stay. I am Algerian, and this was my first visit to Egypt, and I was very happy and fortunate that my first experience in this beautiful country was with kind and respectful people like you. I truly felt like I was among my own family, not just a guest at the hotel. ❤️ Many thanks to Uncle Jamal, Christine, Bisho, Rami, and Munir for your kindness, care, smiles, and good treatment towards me. Each one of you has left a beautiful memory in my heart that I will not forget. 🌷 Special thanks also to Hassan and Hani, Uber drivers, for your respect, kindness, and assistance during my trip. ❤️ I am very happy that my first trip to Egypt introduced me to wonderful people like you. I will leave Egypt, but I will carry with me the most beautiful memories, and your names and faces will remain in my heart and memory. Inshallah, this will not be my last visit, and I will return to Egypt again, hoping to meet you again. 🇩🇿❤️🇪🇬 Thank you from the bottom of my heart, and may God protect you, make you happy, and bless you always. My love and appreciation from Algeria to Egypt ❤️

Very helpful staff, service level exceeding my expectations. Well-secured hotel. Good breakfast.

Very helpful staff, service level exceeding my expectations. Well-secured hotel. Good breakfast.

Average soundproofing (windows)

Yes

Yes

It's early

Central location, although this implies constant street noise throughout the night, every day.

Central location, although this implies constant street noise throughout the night, every day.

Old and smelly bed and bath linens. Bar/restaurant staff completely uninterested in service despite being numerous. One day when we used a Booking.com tour to go to the Pyramids, not arranged by the hotel, they called the Police who detained us and the driver for about 20/30 minutes. At the reception, they later told us that it is the hotel and police's policy to have this kind of behavior for the "security" of the guests. In other words, our safety only exists with taxi tours ordered by the Hotel. The hotel is empty on the intermediate floors, only having rooms on the upper floors (it seems to have been destroyed and is being rebuilt from the top)