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Almaty, KZ

Grand Sapphire Hotel

Dostyk Ave 32

4 stars · Guest score 8.3/10

About this hotel

Luxurious Spa and Wellness Center Indulge in relaxation at our spa and wellness center offering hammam, massage services, and a beauty center for the ultimate pampering experience. Modern Rooms with Premium Amenities Experience comfort in our air-conditioned rooms equipped with a fridge, desk, electric kettle, and a flat-screen TV with cable channels. The private bathrooms feature a shower, hairdryer, and complimentary toiletries. Convenient Location and Nearby Attractions Located in the heart of Almaty, our hotel is a short walk from Gorky Park, Almaly Metro Station, and Zenkov’s Cathedral. With Almaty-2 Train Station and Almaty International Airport in close proximity, exploring the city is effortless. Book your stay at Grand Sapphire Hotel for a memorable and rejuvenating experience.

Highlights

Nearby Attractions

In the heart of Almaty, the Grand Sapphire Hotel places you within a short walk of Gorky Park, Almaly Metro Station, and Zenkov’s Cathedral for easy exploration.

Quality Service & Comfort

Guests note clean, spacious rooms with reliable Wi‑Fi and friendly service, plus amenities like air conditioning and a well-equipped bathroom for a comfortable stay.

Distinctive Amenities & Dining

Luxurious spa options nearby and in-room conveniences such as minibar, kettle, fridge, and flat-screen TV with cable channels enhance relaxation and convenience.

Facilities

Parking
Free Parking
Private parking
Accessible parking
Street parking

All 78 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Soundproof rooms
Ironing service
Meeting/banquet facilities
Car hire
Breakfast in the room
Massage services
Games room
Spa/wellness center
Barber/beauty shop
Hammam
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Board games/puzzles
Shuttle service (additional charge)
Grocery deliveries
Indoor play area
Baby safety gates
Hot spring bath
Wine/champagne
Airport drop off
Airport pick up
Coffee Shop on site
Fruits
Spa/wellness center services
Steam room
Beauty Services
Manicure
Pedicure
Hair Salon Services
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access

Check-in & checkout

Check-in: 02:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.0
Rooms were clean and good enough for two night stay.
Service8.5
Standard quality for this hotel tier, though some concerns about staff efficiency during emergencies.
Location8.7
Good location, very near to restaurants and major attractions.
Room Quality8.5
Rooms are nice and big, albeit some are reported as old.
Amenities8.0
Limited breakfast options, but good quality Wi-Fi and spacious bathrooms.
Value for Money8.3
Fair price for location and service, though some felt it could be better.
Food and Beverage7.8
Breakfast options were limited, with some hygiene concerns.
Overall Experience8.5
Generally positive feedback, with a few significant concerns.