Prime Location in Almaty
Situated in the heart of the city, close to Gorky Park, Almaly Metro Station, and Zenkov’s Cathedral, with easy access to transport hubs.
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Almaty, KZ
Grand Sapphire Hotel
Dostyk Ave 32
4 stars · Guest score 8.3/10
About this hotel
Luxurious Spa and Wellness Center Indulge in relaxation at our spa and wellness center offering hammam, massage services, and a beauty center for the ultimate pampering experience. Modern Rooms with Premium Amenities Experience comfort in our air-conditioned rooms equipped with a fridge, desk, electric kettle, and a flat-screen TV with cable channels. The private bathrooms feature a shower, hairdryer, and complimentary toiletries. Convenient Location and Nearby Attractions Located in the heart of Almaty, our hotel is a short walk from Gorky Park, Almaly Metro Station, and Zenkov’s Cathedral. With Almaty-2 Train Station and Almaty International Airport in close proximity, exploring the city is effortless. Book your stay at Grand Sapphire Hotel for a memorable and rejuvenating experience.
Highlights
Guest-Centric Comfort
Enjoy modern, air-conditioned rooms with premium amenities, including a flat-screen TV, private bathrooms, and thoughtful touches for a relaxing stay.
Wellness and Dining
Rejuvenate at our spa and wellness center with hammam and massage services, complemented by on-site dining options for a complete experience.
Facilities
- Parking
- Free Parking
- Private parking
- Accessible parking
- Street parking
All 78 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Ironing service
- Meeting/banquet facilities
- Car hire
- Breakfast in the room
- Massage services
- Games room
- Spa/wellness center
- Barber/beauty shop
- Hammam
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Board games/puzzles
- Shuttle service (additional charge)
- Grocery deliveries
- Indoor play area
- Baby safety gates
- Hot spring bath
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Manicure
- Pedicure
- Hair Salon Services
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.0
Rooms were clean and good enough for two night stay.
- Service8.5
Standard quality for this hotel tier, though some concerns about staff efficiency during emergencies.
- Location8.7
Good location, very near to restaurants and major attractions.
- Room Quality8.5
Rooms are nice and big, albeit some are reported as old.
- Amenities8.0
Limited breakfast options, but good quality Wi-Fi and spacious bathrooms.
- Value for Money8.3
Fair price for location and service, though some felt it could be better.
- Food and Beverage7.8
Breakfast options were limited, with some hygiene concerns.
- Overall Experience8.5
Generally positive feedback, with a few significant concerns.
Guest reviews
Overall everything is fine. Checked in quickly, checked out quickly. The room was spacious (depends on which one you initially booked), clean.
Overall everything is fine. Checked in quickly, checked out quickly. The room was spacious (depends on which one you initially booked), clean.
I will note the breakfast, as I arrived close to closing at 9:30 (they said breakfast was until 10:00). As a result, I ate what was left after everyone... I suspect that the selection initially was not bad, but I settled for what was available, as at that time they did not add more food variety. In my opinion, this is not right. I will add that the sound insulation is not very good.