Location & Surroundings
In the heart of Hanoi’s Hoan Kiem district, the hotel sits amid historic streets and the city’s vibrant energy, placing you within easy reach of top attractions.
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Hanoi, VN
Hanoi Center Silk Premium Hotel & Spa & Travel
20-22 Chan Cam St., Hoan Kiem District
4 stars · Guest score 9.3/10
About this hotel
Luxurious Accommodation with Spa Services The Noble Swan Hotel & Spa offers elegant rooms with modern amenities, including air conditioning and flat-screen TVs. Guests can unwind at the spa with massages and detox treatments, ensuring a relaxing stay. Convenient Facilities and Services Enjoy free WiFi, private parking, and a 24/7 front desk for all your needs. The hotel's tour desk provides valuable insights for exploring the area, making your trip hassle-free and memorable. Delectable Dining Experience Savor Hanoi's local delicacies and Vietnamese favorites at the on-site restaurant, Hanoi Jade Restaurant & Patisserie. With a daily buffet available, your culinary cravings are sure to be satisfied during your stay. Experience luxury, convenience, and exceptional dining at The Noble Swan Hotel & Spa. Book now for an unforgettable stay in Hanoi!
Highlights
Service & Comfort
Guests praise the attentive staff and seamless service, with comfortable rooms designed for a relaxed and hassle-free stay.
Dining & Amenities
Dine at Hanoi Jade Restaurant & Patisserie and enjoy in-room coffee, minibar, and a range of thoughtful touches in well-appointed suites.
Facilities
- Parking
- Free Parking
- Valet parking
- Private parking
- Accessible parking
- Parking garage
All 102 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Massage services
- Games room
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Babysitting/child services
- Chapel/shrine
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Kid meals
- Snack bar
- Kids' outdoor play equipment
- Lockers
- Electric vehicle charging station
- Public transport tickets
- Kid-friendly buffet
- Baby safety gates
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Steam room
- Beauty Services
- Badminton equipment
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Breakfast takeaway containers
- Key card access
- Bike tours
- Tour/class on local culture
- Cooking class
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.4
One review mentioned the lack of cleanliness, stating 'it’s dirty'.
- Service10.0
Many reviews praised the staff for being friendly and accommodating.
- Location10.0
The hotel is well-located in the historical center and close to various attractions.
- Room Quality9.4
Some rooms are described as comfortable, while others have issues like a broken air conditioning or no window.
- Amenities8.9
Limited mention of amenities; minor issues were noted about the snack basket.
- Value for Money9.9
Overall good value considering location and service, despite minor issues.
- Food and Beverage7.9
Negative feedback about the absence of breakfast options when advertised photos suggest otherwise.
- Overall Experience10.0
Overall, guests had a pleasant stay despite some minor complaints.