Almaty, KZ

Renion Hills Hotel

Avenue Nazarbayeva 281 (former Furmanova Street)

4 stars · Guest score 8.5/10

About this hotel

Luxurious Accommodation Renion Hills Hotel in Almaty offers a luxurious stay just a 20-minute walk from Republic Square. Each room features a fridge, flat-screen TV, and free WiFi. Some rooms boast stunning mountain or city views, while all come with a private bathroom stocked with complimentary toiletries. Convenient Amenities Guests can enjoy the convenience of a 24-hour front desk, a restaurant, and a bar on-site. Whether you need assistance or a place to unwind, the hotel has you covered. Nearby Attractions Located close to must-visit sites, Renion Hills Hotel is 11 km from Medeo and 15 km from Shymbulak. Plus, with Almaty International Airport just 19 km away, traveling to and from the hotel is a breeze. Ready to experience luxury and convenience in Almaty? Book your stay at Renion Hills Hotel now.

Highlights

Nearby Attractions

Renion Hills Hotel sits a 20-minute walk from Republic Square, with Medeo and Shymbulak a short drive away and Almaty International Airport 19 km away.

Guest Service Quality

Guests praise polite, attentive staff and 24-hour front desk, with daily housekeeping and a convenient on-site restaurant and bar.

Distinctive Amenities & Dining

Rooms come with minibars, TVs and air conditioning, and on-site dining offers meals in a comfortable setting with room service options.

Facilities

  • Parking
  • Free Parking
  • Private parking
All 85 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Sauna
  • Packed lunches
  • Spa/wellness center
  • Hammam
  • Non-smoking throughout
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Minimarket on site
  • Concierge service
  • Special diet menus - on request
  • Kid meals
  • Snack bar
  • Lockers
  • Kid-friendly buffet
  • Public Bath
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Fruits
  • Outdoor fireplace
  • Steam room
  • Fitness/spa locker rooms
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Key card access
  • Tour/class on local culture

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.5

    Multiple reviews note rooms are clean, daily housekeeping and no unpleasant odors; overall cleanliness is a strong positive.

  • Service10.0

    Majority of reviews praise polite, attentive and responsive staff; however there are isolated reports of rude behavior and a payment-handling incident that worsened one guest's experience.

  • Location9.0

    Many guests cite excellent location (upper part of town, close to mountains, quiet), though one review describes the surrounding area as unsafe and lacking nearby amenities.

  • Room Quality6.0

    Several guests report problems: non-working TVs, low beds, small/dark rooms, noisy construction and intermittent hot water or AC failures — room quality is a notable weakness.

  • Amenities6.5

    Issues reported with in-room amenities (TVs/smart TV not working, AC failures, lack of hot water) and some breakfast hot-holding equipment not operational; amenities are inconsistent.

  • Value for Money7.5

    Mixed signals: one strong complaint about poor value and payment mishandling, while other reviewers implicitly accept pricing given service and breakfasts; somewhat below excellent.

  • Food and Beverage9.5

    Breakfasts are repeatedly described as excellent, tasty and varied; one report of cold breakfast items due to equipment issues but overall F&B is a clear strength.

  • Overall Experience10.0

    Overall impressions are largely positive (cozy, comfortable, guests willing to recommend and return), though some guests experienced serious negatives; the predominant sentiment is favorable.

Guest reviews

Rassul · 10/10
Дарья · 7/10
Владмира · 9/10
Салтанат · 10/10

Pokój czysty, dobre śniadania, dobrze działające wifi. Blisko sklep całodobowy.

Pokój czysty, dobre śniadania, dobrze działające wifi. Blisko sklep całodobowy.

Niektóre osoby na recepcji nie rozmawiały w języku angielskim. Brak informacji przy zameldowaniu, że na saunę trzeba się zapisać i ja zarezerwować.

.Patrycja. · 8/10
Karampasis · 8/10
Нурматов · 10/10

I booked the hotel,(I had booking confirmation even message from them that the rooms are ready and they are looking forward to see us in their hotel) but when we reached there (at 22:00, we were so tired after long flight) they said that they don’t have available rooms (they have only one which is double price than I booked 2 rooms through the booking). In my opinion they give the rooms that I booked to another person. Don’t recommend this hotel. The reception was too rude too. 👎

Farrukh · 1/10