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Hanoi, VN

Bendecir Hotel & Spa

25 Lo Su Street, Hoan Kiem District

4 stars · Guest score 9.8/10

About this hotel

Luxurious Amenities Bendecir Hotel & Spa offers a range of luxurious amenities including a shared lounge, restaurant, and bar for guests to unwind and socialize. The 4-star property also provides a concierge service, tour desk, and a sun terrace, ensuring a comfortable and enjoyable stay. Modern Comforts Each guest room at the hotel is thoughtfully designed with modern comforts in mind. From air conditioning and flat-screen TVs to free WiFi and a safety deposit box, every detail is tailored to enhance the guest experience. Some rooms even feature balconies with stunning city views. Prime Location Located in the heart of Hanoi, Bendecir Hotel & Spa is just steps away from popular attractions such as the Thang Long Water Puppet Theater, Hoan Kiem Lake, and Hanoi Old City Gate. With easy access to the airport, guests can seamlessly explore the vibrant city. Experience luxury and convenience at Bendecir Hotel & Spa. Book your stay now for an unforgettable experience.

Highlights

Prime Hanoi Locale

Located in the heart of Hanoi at 27 Lo Su, near Thang Long Water Puppet Theater, Hoan Kiem Lake, and the Old City Gate for easy exploration.

Dedicated Guest Service

Friendliness and helpfulness shine through with warm staff, concierge assistance, and seamless transport help to enhance comfort.

Luxurious Touchpoints

Enjoy a sun terrace, a restaurant and bar, plus well-appointed rooms with modern comforts and city views in select suites.

Facilities

Parking

All 79 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Car hire
Dry cleaning
Massage services
Packed lunches
Spa/wellness center
Currency exchange
Sun terrace
Private check-in/check-out
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Allergy-free room
Kid meals
Snack bar
Lockers
Kid-friendly buffet
Wine/champagne
Airport drop off
Airport pick up
Coffee Shop on site
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Walking tours
Breakfast takeaway containers
Key card access
Bike tours
Tour/class on local culture
Live music/performance
Themed dinner nights
Happy hour
Cooking class

Check-in & checkout

Check-in: 02:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness9.0
Mostly praised (daily cleaning, described as impeccable in several reviews) but one guest reported cleanliness issues and urged renovation, so a slightly reduced score reflects that mixed feedback.
Service10.0
Consistently highlighted as a strong point: warm, friendly and helpful staff (names mentioned), organized transport and complimentary airport car, attentive reception.
Location10.0
Repeatedly described as prime and convenient for attractions, shops and night markets; ideal for exploring Hanoi and within walking distance of many points of interest.
Room Quality10.0
Rooms noted as spacious with good beds, quality linens and daily cleaning; some minor issues mentioned (older building, occasional plumbing quirks) but overall room comfort was rated very highly.
Amenities9.8
Breakfast is extensive and varied; complimentary airport car and helpful concierge services were appreciated. Building is older with limitations (small elevator), so amenities are strong but not flawless.
Value for Money9.6
Generally seen as affordable with good included services (breakfast, airport transfer) though one guest felt photos were misleading and quality below expectations; overall good value.
Food and Beverage10.0
Frequently praised: breakfasts extensive with fruit, yoghurt, salads and pho; on-site meals described as delicious with a wide variety of options.
Overall Experience10.0
Multiple reviewers described their stay as exceptional and would happily return; strong recommendations overall due to staff, location and food.