Sarajevo, BA

Pino Nature Hotel, BW Premier Collection

Ravne 1, Sarajevo

4 stars · Guest score 8.6/10

About this hotel

Tranquility on Trebević Mountain Luxurious Spa and Wellness Centre Indulge in relaxation at our spa with a 23-metre swimming pool, saunas, and a fitness centre, all complimentary for our guests. Unwind with unique massage treatments available for an extra touch of pampering. Family-Friendly with Business Facilities Enjoy a worry-free stay with amenities like a kids club and playground. For business travelers, our hotel offers a spacious conference room. Escape to Pino Nature Hotel, BW Premier Collection for a serene retreat in Sarajevo. Book now for a memorable experience amidst the beauty of Trebević Mountain.

Highlights

Location & Surroundings

Set on Trebević Mountain in Sarajevo, with a scenic natural setting and easy access to hiking trails and the city.

Service & Comfort

Friendly, attentive staff and well-maintained rooms contribute to a comfortable, guest-focused stay.

Distinctive Amenities & Dining

Luxurious spa facilities and in-room options, plus dining delivered to rooms for a relaxing retreat.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Accessible parking
  • Heated pool
  • Indoor pool
All 97 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Hiking
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Cycling
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Hot tub/Jacuzzi
  • Children's playground
  • Sauna
  • Dry cleaning
  • Skiing
  • Breakfast in the room
  • Massage services
  • Packed lunches
  • Spa/wellness center
  • Table tennis
  • Billiards
  • Darts
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Kids' outdoor play equipment
  • Electric vehicle charging station
  • Indoor play area
  • Kid-friendly buffet
  • Kids' club
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Picnic area
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Fitness/spa locker rooms
  • Yoga classes
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
03:00 PM – 10:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.7

    The pool was not clean, there were unpleasant odors, and the hotel overall seemed outdated.

  • Service10.0

    Staff were described as friendly and attentive, particularly during special occasions.

  • Location9.7

    Beautiful location with great access to nature and hiking trails.

  • Room Quality8.7

    Rooms were described as beautiful and clean, with some comments on the comfort of beds.

  • Amenities8.2

    The pool area was noted as old and unhygienic, but the hotel has potential for improvement.

  • Value for Money7.2

    Several reviews indicated that the prices were too high for the offering and overall experience.

  • Food and Beverage7.6

    Breakfast and dining options were reported as below expectations.

  • Overall Experience9.8

    Mixed feelings overall; some enjoyed the stay while others felt the hotel fell short in key areas.

Guest reviews

Lokacija super, nema puno prometa, ambijent odličan, osoblje uslužno i ljubazno.

Lokacija super, nema puno prometa, ambijent odličan, osoblje uslužno i ljubazno.

Prilikom dolaska u hotel, iako je prijava (check in) od 15 sati i uz nagovještaj da ćemo otprilike tako i doći, soba nije bila spremna i morali smo čekati otprilike sat vremena. Kad smo došli u sobu primijetili smo da kupaona nije čista kakva bi i trebala biti. Wc školjka uneređena naočigled i uz tu napomenu nitko nije došao očistiti. Radijator u kupaoni zahrđao. Pribor za wc nedostajao. Vrata od tuš kabine ne postoje, mora se položiti ručnik kako voda ne bi tekla van. Krevet pretvrd. Što se tiče grijanja u sobi, radijator kad je odvrnut na max ne radi, a kad je smanjen radi na full. Na prozorima bi mogao biti barem jedan komarnik da se prozor može normalno otvoriti, a da pritom ne ulaze beštije. Iz sobe se čuju zvukovi. Ogrtači za spa i wellness pokidani. Cijene u restoranu preskupe za dobiveno. Vanjska terasa koja je namijenjena kao prostorija u kojoj se smije pušiti, hladna i prokišnjava, osjeti se i smrad. Wellness koji je jedan od razloga zbog kojeg smo se došli opustiti, iako je bio uključen u cijenu, očigledno s razlogom, presiromašan, voda u bazenu hladna i mutna, prozor otvoren iako je vani 4 stupnja, jacuzzi nije radio 2 dana od naših 3 i kad smo tu jednu večer htjeli iskoristiti priliku, nismo se u njemu dugo zadržali zbog prljavštine. Radnica u wellnessu nedostupna, očit manjak osoblja.

Bruno · 4/10
Aleya · 9/10
Karlo Gardavski · 7/10
ahmad · 9/10
Ebru · 8/10

Beautiful location, great facilities including sauna and pool. Staff were friendly and room was comfortable with unique design, large windows and great views.

Beautiful location, great facilities including sauna and pool. Staff were friendly and room was comfortable with unique design, large windows and great views.

Only downside was bathroom design, as part of it was partially see through. There wasn't as much privacy as I would have liked especially since I was travelling with a friend.

Amal · 7/10
Adnan · 8/10

Sve preporuke hotel predivan,pogled,doručak ma sve je izvrsno!!❤️❤️

Sve preporuke hotel predivan,pogled,doručak ma sve je izvrsno!!❤️❤️

Lorena · 10/10